CU Boutique Hotel

CU Boutique Hotel Reviews

CU Boutique Hotel

Block A, Segama Complex, 7 & 8, Lorong Segama, Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, 88800, MalaysiaView hotel details
CU Boutique Hotel
CU Boutique HotelCU Boutique HotelCU Boutique Hotel
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Guest Reviews of CU Boutique Hotel

8.3/10
Very good
61 reviews
Verified reviews
Location8.3
Amenities7.5
Service9.1
Cleanliness8.4
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All reviews(61)
Positive reviews(59)
Reviews with photos/video(22)
Great service(19)
Great location(13)
Clean and tidy(9)
Too noisy(9)
Awesome rooms(7)
Great value for money(6)
Convenient location(5)
Negative reviews(2)
Anonymous User
Standard Twin Room
Stayed in May 2026
Couple
5 reviews
8.5/10
Very good
Posted on Jun 23, 2026
I booked a sea view room, but there was no sea view at all. I wondered if it was true for the price, but it turned out it wasn't. Also, the TV was just static and completely unwatchable. However, the staff were kind, so let's call it even. The location was very convenient with many local eateries nearby.
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Anonymous User
Standard Queen Room
Stayed in Apr 2026
Couple
4 reviews
8.0/10
Very good
Posted on Jun 1, 2026
The hotel is clean and provides basic amenities. Even though this hotel doesn't have a lift, the staff will help you with the luggage. However, for a hotel breakfast, the quality was substandard; they even served instant spaghetti.
Guest User
Standard Queen Room
Stayed in Mar 2026
Couple
16 reviews
5.2/10
Posted on May 13, 2026
Honestly, I was really disappointed when I arrived. I've never seen a hotel environment this bad before. It's right by the road, so there was no way to sleep. I definitely don't recommend it. We checked out first thing the next morning.
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Anonymous User
Standard Queen Room
Stayed in Nov 2025
Couple
3 reviews
8.5/10
Very good
Posted on Jan 20, 2026
the room was comfy and everything was pretty decent. the lobby looked really nice and had this old, vintage vibe that was eye pleasing larrr. service was okay and the staff were helpful and friendly. the only downside was the weak water pressure and there's no lift, but thats understandable since its an old building, and the staff helped with our stuff
Guest User
Standard Queen Room
Stayed in Sep 2025
Business traveler
8 reviews
7.0/10
Posted on Oct 5, 2025
This hotel near to the town, this also means it may be an old hotel. In pictures looks nice, but in reality seems quite old for me.
Ringgo Jun
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
1 reviews
9.5/10
Amazing
Posted on Jan 18, 2025
The staff are friendly and the room is super spacious. The views are also nice.
Response from Property: Dear valued guest , thank you for your kind review! We're so glad you enjoyed your stay at CU Boutique Hotel. Our team works hard to provide a comfortable and memorable experience for our guests, and your feedback truly made our day! We look forward to welcoming you again on your next visit. Best regards, [ Team CU Boutique Hotel ]
XAVIER UNKNOWN
Superior Single Room With Window
Stayed in Nov 2024
Other
180 reviews
7.0/10
Posted on Dec 21, 2024
Sometimes not comfortable not sound proof okay this that's all
Guest User
Standard Queen Room
Stayed in Nov 2025
Other
4 reviews
8.0/10
Very good
Posted on Dec 28, 2025
Too noisy even after 00:00am
Lutfy Hafify
Standard Queen Room
Stayed in Oct 2025
Solo traveler
22 reviews
10/10
Outstanding
Posted on Jan 18, 2026
Good hotel at all. Okay.
Anonymous User
Superior Queen Room With View
Stayed in Nov 2024
Solo traveler
2 reviews
8.0/10
Very good
Posted on Jan 6, 2025
Good place but so noisy because nearby main street.. but the price is good..
Rain God Nicholas
Standard Twin Room
Stayed in Jul 2024
Solo traveler
34 reviews
8.0/10
Very good
Posted on Oct 12, 2024
Location is A OK. Centre of Kota kinabalu. Parking isnt really free to be exact.
MB98
Superior Single Room With Window
Stayed in Apr 2024
Solo traveler
6 reviews
9.5/10
Amazing
Posted on May 25, 2024
Great value, good location, efficient staff. The place has been renovated recently, they do provide breakfast as an alternate option if required but it will be sort of like a bento set menu. Will definitely come back again.
Guest User
Budget Double Room
Stayed in Jan 2024
Family
10 reviews
10/10
Outstanding
Posted on Feb 20, 2024
Service good clean..but water at 3 floor it's no strong .. overall it's good to stay ☺️
Response from Property: Dear Valued Guest, Thank you for your feedback! We're thrilled to hear that you found our service commendable and our facilities clean. We apologize for any inconvenience regarding the water pressure on the 3rd floor. Rest assured, we'll look into this matter promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for another enjoyable stay soon! 😊[ Sharon / CU Boutique Hotel ]
Guest User
Superior Single Room With Window
Stayed in Aug 2024
Other
3 reviews
9.0/10
Great
Posted on Sep 29, 2024
The place is good
Response from Property: Dear Valued Guest, Thank you for your feedback!
Anonymous User
Budget Double Room
Stayed in Oct 2023
Couple
10 reviews
8.5/10
Very good
Posted on Nov 11, 2023
Nice hotel, good service staff and good location