Tune Hotel - 1Borneo Kota Kinabalu

Tune Hotel - 1Borneo Kota Kinabalu Reviews

Tune Hotel - 1Borneo Kota Kinabalu

Unit No. G-803, 1Borneo Hypermall, Jalan Sulaman, Kota Kinabalu, Sabah, 88450, MalaysiaView hotel details
Tune Hotel - 1Borneo Kota Kinabalu
Tune Hotel - 1Borneo Kota KinabaluTune Hotel - 1Borneo Kota KinabaluTune Hotel - 1Borneo Kota Kinabalu
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Guest Reviews of Tune Hotel - 1Borneo Kota Kinabalu

8.6/10
Very good
927 reviews
Verified reviews
Location8.9
Amenities8.2
Service8.9
Cleanliness8.5
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All reviews(927)
Positive reviews(894)
Reviews with photos/video(254)
Convenient for shopping(34)
Great value for money(20)
Parking difficult(13)
Comfortable bed(7)
Perfect for business trips(6)
Friendly front desk staff(6)
Stayed multiple times(5)
Many dining options(5)
Negative reviews(33)
WawaShx_
Double Room Without Windows
Stayed in Apr 2026
Business traveler
2 reviews
9.5/10
Amazing
Posted on May 22, 2026
The staff is really helpful , Just parking lot is not available for visitors , which is shopping mall is prohibit to parking and make us pay . Hope theres a special parking lot for guest from hotel at some specific area .. thanks .
Response from Property: Dear Guest,Thank you for your kind feedback. We appreciate your comments regarding the parking and will take your suggestion into consideration for future improvement.Warm regards,𝓗𝓮𝓷𝓻𝓲
YARHA BIN SADEH KPM-Guru
Double Room Without Windows
Stayed in Apr 2026
Family
21 reviews
10/10
Outstanding
Posted on May 27, 2026
Very clean, very smooth, very fiendly, very satisfied, very good
Response from Property: Dear Yarha,Thank you for your kind review. We are pleased to know you had an enjoyable stay with us and truly appreciate your support. We look forward to welcoming you back again in the future.Warm Regards,Reena Pheramlee
Guest User
Double Room Without Windows
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 13, 2026
Fast check and check out. Nice facilities and room is clean , comfortable and good for sleep.
Response from Property: Dear Guest,Thank you for your kind feedback! We’re glad to hear you had a smooth check-in and check-out experience and that you found the room clean, comfortable, and perfect for a good rest.We look forward to welcoming you again soon!Warm regards,Harry
Anonymous User
Family Room Type A
Stayed in Feb 2026
Family
3 reviews
9.0/10
Great
Posted on Apr 11, 2026
This hotel is a suitable choice for those on a low budget, especially given its convenient location within 1 Borneo Mall. Being situated inside the mall makes it easy to access shops, restaurants, and other services without needing to travel far. The hotel provides all the essential amenities needed for a comfortable stay, including air conditioning, a fan, towels, soap, shampoo, a hair dryer, and hot water. There are also practical furnishings such as an open hanging space for clothes, two small drawers, a security safe, and a small wall-mounted table. One important point to note is that the one queen bed room actually offers more space for placing luggage compared to the family room, which may feel slightly more cramped despite accommodating more people. Overall, this hotel is a practical and affordable option for travellers who prioritise convenience and basic comfort over luxury.
Response from Property: Dear Valued Guest,Thank you for your detailed and thoughtful feedback. We’re glad to know you appreciated our convenient location and the facilities provided. Your comments are very valuable to us and will be shared with our team for further improvement.We hope to welcome you again in the future!Warm Regards,Reena
Guest User
Double Room
Stayed in Feb 2026
Solo traveler
3 reviews
4.0/10
Posted on Mar 24, 2026
Honestly, the hygiene was really disappointing, and the room was incredibly small. It's right by the road, so it was very noisy at night with all the motorcycles. The front desk staff were nice and helpful, but the hotel itself was truly terrible. Don't fall for the cheap price!
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Response from Property: Dear Valued Guest,We sincerely apologize for the issues you experienced during your stay. Your feedback regarding hygiene, room size, and noise is taken very seriously, and we will work diligently to address these concerns.We appreciate your comments and are committed to improving our facilities and services for a better guest experience in the future.Warmest regards,Charlie Sham.
Anonymous User
Twin Room
Stayed in Apr 2026
Solo traveler
9 reviews
6.5/10
Posted on Jun 4, 2026
Small room and limited facilities… difficult to get parking
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the room size, facilities, and parking availability. Your feedback helps us identify areas for improvement as we strive to provide a better experience for our guests.Warm regards,𝓗𝓮𝓷𝓻𝓲
Bock96
Double Room
Stayed in Apr 2026
Business traveler
2 reviews
8.0/10
Very good
Posted on May 14, 2026
Overall good experience and good location. Will stay again!
Response from Property: Dear Guest,Thank you for your kind feedback. We’re glad you had a good stay with us and appreciate your comment. Hope to welcome you again soon.Warm regards,𝓗𝓮𝓷𝓻𝓲
Ares..
Double Room Without Windows
Stayed in Feb 2026
Booked for others
50 reviews
10/10
Outstanding
Posted on Apr 7, 2026
Amazing stay. Good environment and near to mall. …………………….
Response from Property: Dear Mohd Shaadam,Thank you for your kind review. We are pleased to know you had an enjoyable stay and appreciated our convenient location and environment.We look forward to welcoming you again in the future.Warm Regards,Reena
SeaMonster
Double Room Without Windows
Stayed in Mar 2026
Solo traveler
70 reviews
8.5/10
Very good
Posted on Apr 23, 2026
Good and satisfied stay. Near to 1B mall
Response from Property: Dear Valued Guest,Thank you for sharing your feedback! We are glad to hear you had a pleasant stay and found the location convenient for your needs. It means a lot to our team to receive such positive comments. We truly appreciate your support and hope to host you again soon!Warm Regards,Reena
Jastan
Family Room Type A
Stayed in Dec 2025
Family
41 reviews
5.5/10
Posted on Jan 11, 2026
Unfortunately, our stay did not meet expectations due to the room design and maintenance issues. We booked this room because mentioned in the description has window. Actually, the room had no proper window—only a fixed glass panel that could not be opened, which made the space feel quite enclosed. The bathroom door could not be locked, and the shower door did not close properly, causing water to splash outside the shower area. The hanging area was positioned directly above the bed, which felt inconvenient and unsafe. There was also no chair provided, and the foldable table was placed right beside the bed, once opened, we have to sit on the bed. It also appeared that the room was originally designed for one queen bed, but two queen beds were fitted into the space, making the room extremely cramped and uncomfortable. We always give good reviews. But we are telling the truth about this hotel.
Response from Property: Dear Jastan,Thank you for your detailed feedback. We sincerely apologize that your stay did not meet expectations. Your comments on the room layout and facilities have been noted and will be addressed. We appreciate your honesty and hope to have the opportunity to welcome you back for a better experience. Take care.Warmest regards,Charlie Sham.
inosuke’e
Double Room Without Windows
Stayed in Dec 2025
Traveling with friends
13 reviews
8.0/10
Very good
Posted on Jan 9, 2026
The room was clean. Although it felt a bit small, it was very nice. The staff’s service was also excellent. Bath amenities such as shampoo and soap were provided. Highly recommended
Response from Property: Dear Inosuke,Thank you for your kind review! We’re glad you enjoyed your stay, found the room clean and comfortable, and appreciated our staff’s service. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Take care.Warmest regards,Charlie Sham.
IZATUL FAREHA
Double Room
Stayed in Dec 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jan 19, 2026
service very good , i like . and all stff very soft-spoken with customer . room nice
Response from Property: Dear valued guest,Thank you for sharing your wonderful experience. We’re delighted that our team made a positive impression and that you were comfortable during your stay. We truly appreciate your feedback and look forward to welcoming you againWarmest regards,Charlie Sham.
Mr Rz
Double Room Without Windows
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Dec 15, 2025
Good place to stay. The staff are friendly. Toilet are clean. The bed are comfy and comfortable
Response from Property: Dear Mr.Rz,Thank you for your kind review. We are delighted to know you enjoyed your stay, especially our friendly staff, clean facilities, and comfortable bed. We truly appreciate your support and look forward to welcoming you back again. Stay Safe.Warmest Regards,Charlie Sham.
Guest User
Double Room
Stayed in Nov 2025
Couple
1 reviews
10/10
Outstanding
Posted on Dec 25, 2025
the place was great, we stayed for the second time and it was very comfortable and no other problems like before. Very recommended 🫶🏻!
Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback and for choosing to stay with us again. We are delighted to know that your second stay was comfortable and that everything met your expectations this time. Your recommendation truly means a lot to us and serves as great motivation for our team. We look forward to welcoming you back again in the near future.Warmest Regards,Charlie Sham
Guest User
Double Room Without Windows
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Dec 15, 2025
I like the place, the bedroom are very comfortable. The room are clean and in a good condition
Response from Property: Dear Valued Guest,Thank you for your positive review. We are glad to hear that you found the room comfortable and clean. Your feedback is much appreciated, and we look forward to welcoming you again on your next visit. Stay safe.Warmest Regards,Charlie Sham.