Shangri-La properties in Kota Kinabalu

Our stay at Shangri-La Rasa Ria was truly a wonderful experience. The place is beautiful, relaxing, and perfect for families. The kids had so much fun enjoying the surroundings, exploring, and making happy memories together. We also loved the food — every meal was delicious and satisfying. What made the stay even more special was the warm hospitality of the staff. Everyone was friendly, welcoming, and always ready to help with a smile, making us feel comfortable and well taken care of throughout our stay. It was definitely a memorable trip filled with fun, relaxation, and quality family time. A place we would love to visit again someday. ❤️

I stayed for five days. For the first four days, I was in a Kinabalu Wing mountain view room, which was very ordinary. On the last day, I moved to a Tanjung Wing sea view room, and that's when it finally felt like a vacation. It honestly felt like staying at two different hotels. The hotel's overall environment is undeniably beautiful, with many people coming from elsewhere just to watch the sunset. The pool is fantastic, and there are plenty of activities, though there's no direct beach access to the sea, and all water sports are chargeable. Breakfast was quite mediocre; it was the same every day with limited options, and it was often crowded with staff seemingly rushing to finish their shifts. The front desk staff were also quite rigid and their service felt perfunctory. The most highly recommended thing is the SPA – it was absolutely amazing, the best experience I've ever had.