Shuttle Service: When booking accommodations, there were only two ways to arrange a shuttle, and for some reason, my email only linked to a very old address I rarely use. My messages went unanswered. I also tried calling from other cities in Japan, but an automated Japanese voice service picked up. Thankfully, at JR Kotohira Station, there was an Information counter. A young, helpful service attendant who spoke simple English immediately called the hotel for me when she heard where I was staying. The car arrived in about 5 minutes. The shuttle driver, a slightly chubby young man with glasses, spoke excellent English. He was quite chatty and humorous, making the ride enjoyable. He also recommended a famous local udon restaurant and advised that climbing to the top of Konpira-san Shrine would take at least 2.5 hours (definitely allow more time if you want to look around carefully and take photos).
Luggage Storage: We arrived at the hotel at 11 AM, dropped off our luggage, and headed straight for a meal before ascending Konpira-san. Upon returning to the hotel, our luggage had already been delivered directly to our room.
Room: We booked a bit late, but for this price, in other major Japanese cities, you'd only get a quarter of the space. My friend commented that she could finally spread out her suitcase and organize her belongings. There was also a dressing room/vanity, though the lighting was a bit dim. In the evenings, we enjoyed tea on the balcony, which was a very pleasant spot to relax and enjoy the view. Our room offered a direct view of the hotel garden and pond, a wonderful experience.
Restaurant: When booking, I chose the hotel's "Sanuki Santoku" (Three Treasures of Sanuki) dining plan. The waiter escorted us to a table with a great view and explained each dish. The food was delicious, and I was absolutely stuffed (I have a small appetite). Most of the service staff appeared to be of Indian descent.
Other Features:
1) I really loved the public lounge. In the evenings, the spacious design and soft lighting created a wonderful ambiance. It was very atmospheric to sit and slowly savor coffee/champagne (complimentary).
2) Our accommodation included one complimentary 45-minute private onsen session on the same floor as the lounge. It had a sofa and drinks, but only one shower stall, so if there were multiple people, we'd have to take turns. For me, the time was too short, and the water temperature wasn't as high as in the public bath.
3) The public bath had two pools. A smaller one outdoors, where the water was quite hot, and a sauna room, which was also very hot! I personally preferred the public bath.
Original TextTranslation provided by AI
