B. Jeremiah (BELLE)
February 26, 2026
The good part is the resort is direct access to the beach but far from conveniences of food and shops.
Arrived after 4pm, room not ready. Requested for late check out, needed to bargain. Pls note that they charge extra B300 per nite for children above 5yrs and B500 for every hour extended.
Paid more for Deluxe Room facing sea view with jacuzzi. Jacuzzi not working, bathroom shower head not working properly and stained, had sand and hair strands
Upon going out in morning, housekeeper was doing next door and told to pls do our room next and also hung the sign Make Up Room but came back afternoon, still not done. Called to request, the person at the other end said my voice was loud and I practically had to whisper my request. Waited for another hour, decided to shower, housekeeper came, told to pls come back in 15mins, didn’t appear. Upon going out at 5pm, requested again at reception and they said the housekeeper went but couldn’t do it. So had to explain all over again. What a hassle just to get the room done!
Breakfast - Eggs station - understandable that All types of eggs were pre cooked but served cold but when requested to warm up, was refused. Next, what we found terrible and truly unhygienic was all the chairs had birds and lizards dried up poops….not one chair was clean. It’s filthy, not caring for yr customers health!
The reception staff is unfriendly, not helpful and do not carry their ways professionally …….this is the worst hotel staff we ever faced
Frankly, we would never ever stay in this place again and for the record, this is my first bad review after travelling more than 40 years.