Tup Kaek Sunset Beach Resort Reviews

Response from Property: Dear Vladislav,Greetings from Tup Kaek Sunset Beach Resort!Thank you so much for your top-notch rating and awesome feedback! We are glad to learn that you had a fantastic time with us and that you fully enjoyed the lovely beach, the free kayaking, the spacious room, the quiet air conditioner, excellent breakfast, and stunning views.We appreciate your recommendation and welcome the pleasure of having you back."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Liana888,Greetings from Tup Kaek Sunset Beach Resort!We were thrilled with your awesome rating and wonderful feedback following your recent visit to our property! Thank you so much for choosing to stay with us and for sharing your highlights! It is fantastic to learn that you had an exceptional stay with us and found ours to be a great place, very quiet, with a beautiful private beach, awesome sunset, professional and friendly staff, clean rooms, and amazing views.We are delighted that you want to revisit our amazing place, and we will eagerly await your return."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Valued Guest,Greetings from Tup Kaek Sunset Beach Resort!Thank you so much for your generous ratings and awesome feedback following your recent visit to our property. We were absolutely delighted to learn that we have provided you with such a wonderful experience here at Tup Kaek Sunset Beach Resort, and that you plan to revisit us. It fantastic to see that you were highly pleased with our great accommodations and staff members. Your appreciate mean a lot to us and inspires us to constantly deliver an excellent service and experience to all our guests. We look forward to your next visit."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Enkoko,Greetings from Tup Kaek Sunset Beach Resort!Thank you for booking our property and for sharing your valuable feedback. We are pleased to hear that you enjoyed our relaxing location and tranquil surroundings.However, we sincerely apologize for the inconvenience regarding your room configuration. We understand that if a twin-bedded room was unavailable, that should have been clearly reflected during the booking process. We are reviewing our room inventory and communication with online travel platforms to help prevent such misunderstandings in the future.Again , many thanks for your insights and we hope to have the opportunity to welcome you back for a more comfortable stay next time."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Valued Guest,Greetings from Tup Kaek Sunset Beach Resort!A heartfelt thanks for choosing to spend your family holiday with us and for taking the time to share your valuable review and amazing 9.5 rating . We are thrilled to hear that you enjoyed the peaceful surroundings, our beachfront location, and the overall atmosphere of the hotel. It’s also great to know our team was able to assist you during the rain, with your baby in tow. We sre glad the cool, comfortable room added to your stay.However, we regret to hear that the bed and the condition of the baby cot did not meet your expectations. We apologize for the inconvenience. Your feedback is extremely valuable, and we have shared your comments with our housekeeping and maintenance teams to ensure improvements are made.We were ecstatic to learn that you would consider returning, and we would love the opportunity to welcome you back for another relaxing and an even more enjoyable stay."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Potato Travels,Greetings from Tup Kaek Sunset Beach Resort!Thank you for taking the time to share your feedback. We are extremely sorry to hear about your unfortunate food-related experience. We understand how distressing this must have been and sincerely regret that this occurred during your time at our resort. However, this was not reported to us at that time. Had we known, we would have done our best to assist you promptly. The safety and satisfaction of our guests are our top priorities, and we would like to assure you that we strictly follow hygiene and food safety guidelines. We have not had any other reports from customers who have experienced food poisoning with us. Please rest assured that we take such matters very seriously, and our team is investigating the breakfast service from that day. We also apologize for the difficulties you encountered in communicating with some of our staff. While many of our team members are continuously improving their English, we understand how frustrating it can be when even basic requests become a challenge. Your feedback helps us identify the need for additional language support and training in guest-facing roles.On a positive note, we are glad to know you enjoyed our beachfront location and that the restaurant and some of the team members left a positive impression. We truly appreciate your kind words in the midst of your concerns.Once again, we’re very sorry your experience was not what you had hoped for. Your comments are invaluable to us, and we’ll be using them to make meaningful improvements. We hope we may have the chance to welcome you back one day for a far better and more comfortable stay"Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Valued Guest,Greetings from Tup Kaek Sunset Beach Resort!We were thrilled to see your excellent rating and heartwarming feedback! Thank you so much for choosing our property. It is our pleasure to know that you enjoyed every aspect of your stay, from our amenities and cleanliness to the service, food, and beautiful beach. Your appreciation inspire us to continue delivering exceptional experiences to our guests.We hope to welcome you back soon for another superb stay!"Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Valued guest,Greetings from Tup Kaek Sunset Beach Resort!We would like to express our utmost gratitude for spending your holiday with us and taking the time to share your awesome feedback and perfect rating! It is fantastic to learn that you had an exceptionall beautiful stay and you thoroughly enjoyed our amazing beach, the peaceful surroundings, the perfect and relaxing beach bungalows and terraces, and the services of our extremely friendly and helpful staff which made us proud.It has been a pleasure serving you and we certainly love to welcome you back for another awesome experience with us."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Wilailak,Greetings from Tup Kaek Sunset Beach Resort!Thank you for sharing your experience and providing us with a rating. We are delighted to hear that you enjoyed our breakfast, service, and room.We apologize for any inconvenience caused by the lack of toothbrushes, cotton buds, and lotion in your room. Your feedback is valuable to us, and we will look into providing these amenities in the future to enhance our guests' comfort.Thank you once again for your review. We hope to have the pleasure of welcoming you back in the near future."Refresh your body, Relax your mind"Best Regards,The Management Team

Response from Property: Dear Norishie,Greetings from Tup Kaek Sunset Beach Resort!Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed the perfect surroundings, amenities, cleanliness, and service during your visit. It's wonderful to know that our secluded and peaceful property met your expectations and provided you with a great solo retreat.Your feedback regarding breakfast and the availability of snacks is duly noted. We appreciate your suggestion for improvement and will certainly consider it as we strive to enhance our guest experience.We understand the inconvenience of the distance to the nearest shop and will explore options to make snacks and other essentials more accessible to our guests.We look forward to welcoming you back for another memorable stay, and we're committed to making your next visit even more enjoyable."Refresh your body, Relax your mind"Best Regards,The Management Team

Response from Property: Dear Chutima,Greetings from Tup Kaek Sunset Beach Resort!Thank you very much for your awesome ratings and lovely feedback. We are truly delighted to learn that we have met all your expectations excellently. It's great that you thoroughly enjoyed your stay at our very nice property and loved the fresh environment.We welcome the pleasure of serving you again in the future."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Reeta,Greetings from Tup Kaek Sunset Beach Resort!Thank you for staying with us and taking the time to share your review! We are delighted to see that you had a very pleasant stay with us and you were highly pleased with our great location and lovely resort.We hope to welcome you back for another pleasant stay or even a more pleasant one."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Merel,Greetings from Tup Kaek Sunset Beach Resort!Thank you for your review and nice rating. We appreciate your feedback about our resort and staff. We are glad you enjoyed our breakfast and will work on enhancing our team's proactivity and welcoming attitude. We hope to have the pleasure of welcoming you back to our resort for an even better experience."Refresh your body, Relax your mind"Best regards,The Management Team

Response from Property: Dear Farhana,Greetings from Tup Kaek Sunset Beach Resort! Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our beautiful location and the stunning beach. Your remark that ours is "the best sunset resort" that you have ever visited is so rewarding to us. We appreciate your feedback about the breakfast options and the staff at the restaurant. We're committed to providing our guests with the best experience, and we're working hard to improve the variety and quality of our breakfast menu. Our restaurant staff will also be retrained to ensure that they provide warmth and friendliness at all times.We hope to welcome you back for an even lovelier stay with us."Refresh your body, relax your mind"Best regards,The management team