Travel41387139631
We stayed here for 2 nights during our two week visit to Cambodia. That’s two nights too long. Although I understood that this so called resort was on an island, I did not realize its isolation. It is located some distance from the ferry landing with nothing nearby. We felt like prisoners. Unless you eat lunch or dinner on the mainland, you will have no choice but to eat at the on-site restaurant. I strong encourage that you bring some food from the mainland instead. The “resort” has clearly seen better days. The pathways have broken or loose stones, nails protruding through floor boards, the pool had a greenish tinge, the cushions were worn on the list goes on. Clearly, the pictures on the web site have either been doctored, or taken some time ago. On the sole positive note, I did enjoy the atmosphere of the surroundings. Since the “resort” is located in the countryside, to be fair, I found the slow pace relaxing after several days of hectic touring, and bikes were on offer if one wishes to explore the island. Staff was ill-trained to the point of being clueless and I often felt ignored. I had to approach staff to request a refill coffee or another drink, interrupting their cell phone calls. The food was not the best and we had our worst meal during our entire trip. Breakfast was included in the rate and a la carte. Clearly, some items were made in advance. We ordered pancakes one morning and they arrived within minutes. Cold! Probably straight from the fridge. We asked that they be warmed up, only to be met with a shrug and blank stare. Although I knew that only fans were provided in the rooms, the ceiling fan was not enough to cool the room, and the temperature was maintained at a steady 41C which made sleeping impossible. Additional floor fans would have been welcomed. The room was also very dark which is probably due to the architectural style of Khmer villas. I think this was probably a positive as we could not really determine its cleanliness, or lack of. I believe I found what were mouse droppings as well. We debated about leaving after our first night. I would have assigned a rating of 1, but increased my rating to 2 largely due to the beauty of the island. I highly recommend visiting the island but stay elsewhere, or visit only as a day tour. The rate we were charged was outrageous as we stayed at 5 star hotels which charged less. Please do yourself a favour and stay elsewhere. I was disappointed with my stay and could not wait to leave.