Hilton Garden Inn properties in Kuala Lumpur

The South and North towers have separate front desks and pricing, but many common facilities are shared. I was in the North Tower, but I could still go to the South Tower's rooftop pool to enjoy the night view, which was quite beautiful. However, Kuala Lumpur is a magical city; on one side, you have magnificent skyscrapers, and then you open a door on the other side to a slum.

Great Stay Overall! Hi! I had a great time staying here. Parking Valet parking is RM15.90. You can either park the car yourself or have the abang help park it for you. You only need to pay once and can enjoy multiple entries during your stay - at least, this was what I was told. One important thing: please keep the valet receipt properly, as there will be a charge if you lose it. That said, I may have overlooked this, but it would be really helpful if the hotel could clearly mention that parking is valet-only and costs RM15.90 on the app/booking information. When we first arrived, we had a bit of trouble figuring out where to park. We saw several valet signs but initially avoided them because we were worried it would be expensive. 😂 Turns out, it was only RM15.90! I actually had to go to reception to ask about the parking while checking in. Not a big deal, but having this information beforehand would have saved some time. I also tried calling the hotel before arriving, but the call was answered by a bot and redirected to a human - unfortunately, no one picked up. 😅 Check-in Check-in was easy. Just fill in the necessary forms and provide your IC. No deposit was required, which was great. We were welcomed by two really nice front desk staff who made the process smooth. Room We got a room on Level 7 with windows. The room was tidy and smelled really good. The only issue was that one of the plugs in the toilet wasn’t working. Surprisingly, their maintenance guy came to fix it very quickly though! 😂 Appreciate the fast response. Breakfast Breakfast was buffet-style with a decent variety. I’d say it’s pretty much what you’d expect from a normal hotel buffet. BUT THEY HAVE CHEESE OMELETTE. HAHAHAHA. LOVE IT. 🥹❤️ Check-out Check-out was seamless. We just had to provide the valet receipt to get the car and return the room keys into the box in front of reception. We were also sent off by two really nice staff members. Overall One thing I really appreciated was that the hotel has a WhatsApp service that checks in on you during your stay. I think it’s a really convenient way to reach the hotel if you need anything. Overall, I really enjoyed my stay here. The staff were friendly, the room was comfortable, the service was responsive, and everything was generally smooth. Would definitely consider staying here again!

Overall, it's pretty standard. The room was reasonably clean and the basic facilities were all there. The front desk staff were friendly and check-in was quick. The only downside is the soundproofing in the hallway isn't great, so you can occasionally hear noise from the corridor. The location is easy to find and convenient for transport, and the price is affordable. It's perfectly fine for a one-night stay if you're just passing through, and offers decent value for money for regular travel.