Infini Suites@ Una Residences, Sunway Velocity KL

Infini Suites@ Una Residences, Sunway Velocity KL Reviews

Infini Suites@ Una Residences, Sunway Velocity KL

UNA Road, Kuala Lumpur, 55100, MalaysiaView hotel details
Infini Suites@ Una Residences, Sunway Velocity KL
Infini Suites@ Una Residences, Sunway Velocity KLInfini Suites@ Una Residences, Sunway Velocity KLInfini Suites@ Una Residences, Sunway Velocity KL
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Guest Reviews of Infini Suites@ Una Residences, Sunway Velocity KL

6.3/10
37 reviews
Verified reviews
Location7.7
Amenities5.6
Service5.5
Cleanliness6.3
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All reviews(37)
Positive reviews(27)
Reviews with photos/video(8)
Awesome rooms(9)
Great location(5)
Convenient for shopping(4)
Negative reviews(10)
likethatsh1tyah
Premier Two-Bedroom Apartment
Stayed in Oct 2025
Family
4 reviews
7.0/10
Posted on Nov 9, 2025
Can't see Petronas tower.
Guest User
Premier Two-Bedroom Apartment
Stayed in Aug 2025
Traveling with friends
1 reviews
3.5/10
Posted on Sep 19, 2025
First of all, the website said that I could check in at 2 o'clock, but when I called the customer service, he said that I could not check in until 3 o'clock. Secondly, after checking in, we found that two air conditioners were broken. The air conditioner in the living room would automatically turn off, and the air conditioner in the room would drip. Then the customer service said that a deposit of 200 would be charged. We gave him the phone number when we left the hotel, thinking that the tng would be returned, but he returned it to our bank. We don't have an account in that bank. I don't know why we can transfer money to that bank. After asking the customer service, he didn't want to solve this problem and kept making excuses. The attitude is terrible. Don't book this homestay.
Guest User
Premier Two-Bedroom Apartment
Stayed in Dec 2024
Family
1 reviews
10/10
Outstanding
Posted on Jan 13, 2025
The house very clean and nice design, living and bedroom has big space, it convenient for us put luagage. It very comfort to stay. It located in strategic location, nearby a lot of food variety and just walk 2 mins can reach shopping mall. I will book again if go to cheras again.
Guest User
Executive Three-Bedroom Apartment With Two Bathrooms
Stayed in Oct 2024
Family
13 reviews
8.0/10
Very good
Posted on Nov 8, 2024
you should provide 2 access key card at least for convenience cause.
Anonymous User
Premier Two-Bedroom Apartment
Stayed in Dec 2023
Business traveler
6 reviews
10/10
Outstanding
Posted on Jan 5, 2024
Overall is good. Air-cond, light etc are well maintained. Satisfied with Infini Suites services
TZE HONG
Deluxe Room With Two Bedrooms
Stayed in Sep 2024
Couple
8 reviews
8.0/10
Very good
Posted on Nov 14, 2024
The house clean and nice Near lrt station, shopping mall...
Guest User
Deluxe Room With Two Bedrooms
Stayed in May 2024
Family
1 reviews
7.0/10
Posted on Jun 10, 2024
Location is very convenient. Easy parking. Room condition clean, bathroom clean lack of amenities like toilet rolls, hand towel or kitchen towels. Overall had a pleasant stay.
Guest User
Premier Two-Bedroom Apartment
Stayed in Feb 2024
Solo traveler
21 reviews
4.5/10
Posted on Mar 30, 2024
The person provided me with the check-in instructions was friendly and the self check-in and check-out were smooth. However, because of the unsatisfactory level of cleanliness (multiple hairs and stains on the bedsheets) and the noise of construction work going near the building, I didn't enjoy my stay.
KeFun
3 Bedroom Family Deluxe
Stayed in Oct 2023
Family
26 reviews
8.5/10
Very good
Posted on Jan 11, 2024
Great airbnb style service apartment, great size and near the mall
Kelvin Tan 33
Two-Bedroom Suite with Two Bathrooms
Stayed in Jan 2024
Family
6 reviews
8.0/10
Very good
Posted on May 14, 2024
good for family
Guest User
Premier Two-Bedroom Apartment
Stayed in Jul 2025
Family
4 reviews
10/10
Outstanding
Posted on Aug 30, 2025
I have to thank my friend and the Ctrip staff. This hotel requires a local WhatsApp and payment system, and my domestic SIM card couldn't receive verification SMS messages, so I had to contact the hotel when booking.
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Liuyishou
Premier Two-Bedroom Apartment
Stayed in Jun 2024
Family
1 reviews
8.5/10
Very good
Posted on Jul 24, 2024
Overall it's OK, it's very convenient to travel, and it's also very convenient to eat and drink in the shopping mall opposite~
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Guest User
Two-Bedroom Suite with Two Bathrooms
Stayed in Sep 2024
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Oct 12, 2024
Comfortable environment, wide view, high cost performance, suitable for families or couples
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Manhadunhaitanhuoqubing
3 Bedroom Family Deluxe
Stayed in Jul 2024
Family
9 reviews
6.5/10
Posted on Aug 13, 2024
Check-in is too complicated and the instructions are not clear enough. Hotel staff are very slow in replying messages
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Anonymous User
3 Bedroom Family Deluxe
Stayed in Jul 2024
Family
1 reviews
4.5/10
Posted on Aug 2, 2024
The bathroom in the room had a serious odor, and the furniture was damaged. When we checked out, the store owner demanded compensation for the sofa that was not damaged by us, because we did not report the damage to the furniture when we checked in. The attitude was very arrogant. The faucet in the bathroom was also damaged. The hotel facilities and swimming pool are good, but the management company Infiniti is terrible. I suggest you check in through other management companies.
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