Ceylonz KLCC Stay with Infinity Pool Bukit Bintang

The overall stay was average, but there are several areas that need improvement. Cleanliness was not up to the expected standard, and the room could have been better maintained. It would really help if the management paid more attention to housekeeping and overall hygiene. The check-in time is 3 PM, which is already later than most hotels that usually allow check-in at 2 PM. On top of that, we had to wait an additional hour to receive our room, which was quite inconvenient and tiring after traveling. Another downside was the lack of room service facilities. Having no option to order food or basic services to the room reduced the overall comfort and convenience of the stay. With better cleanliness, more efficient check-in management, and basic room service availability, the hotel experience could improve significantly.

When we check in it was 5 o clock. The room wasn’t ready we waited in front of the door that the guy clean the room. It’s written that they give coffee and tea but it’s not. The pool and gym was great. Location is not.