Pacific Express Hotel Chinatown Reviews

Its location is undeniably excellent, easily accessible from KL tower and the subway. However, the hotel itself is rather dirty, and the parking is extremely unsafe. There are many beggars in front of the hotel, so I wouldn't recommend it for a woman to stay alone. The service is also poor, mostly provided by foreign workers, whose attitudes are somewhat indifferent.

Bilik okay kemas , bersih . Big space . Towels also bersih . Tapi air slow , and bertakung turun slow di shower. Reception very nice and friendly. Easy check in check out .

There was spider and pugs in the room when I told the reception about their answer was it’s a small spider

Right opposite Chinatown, and with a 7-Eleven downstairs, it's super convenient for grabbing anything you need. There are tons of restaurants all around too. We had heavy rain yesterday, but luckily the hotel was really close by so we didn't get too wet. We also caught some performances in Chinatown, but it was incredibly crowded.

The room hygiene is decent. I've stayed here a few times before. The location is very convenient, right next to Chinatown, and it feels pretty safe. There's a 7-Eleven downstairs, a fried chicken place, and plenty of snacks in Chinatown.

This hotel has an absolutely perfect location if you want to spend time in Chinatown, as it is basically right across from the entrance. The staff were extremely friendly and helpful, they offer luggage storage, and everyone was very kind, welcoming, and accommodating. The rooms were clean and not outdated, so overall the stay was more than sufficient for me. I had a very good impression and would definitely recommend this hotel.

Hotel is nice, very comfortable to stay very nice staff, also the hotel location is good

Good hotel, budget friendly, good location i highly recommned for budget travellers

Service is tip top and the hotel nearest with the pasar seni, china town and many more.

This is a popular spot for influencers: an old-fashioned hotel right across from Petaling Street. The facilities are basic, but the front desk staff are polite. I had a minor issue with the bathroom, and they came to fix it right away. Housekeeping is done daily, and the cleanliness is on par with a 3-star hotel. The price is reasonable, making it suitable for travelers. The main downside is that the nearby snacks are a bit pricey, but they offer a fresh experience. Overall, I'd give it a thumbs up.

Room was so smelly. Air-conditioned did not work, complain about to resolve the issues but no one came up with Solution. Horrible breakfast. Restaurant host was very non-cooperative. Overall, very bad experience.

Absolutely uninhabitable, wouldn't even stay for free! I've already complained and received a full refund, but I'm still extremely dissatisfied.

Regarding the hotel, the rooms are carpeted, but the carpets were very dirty, with many visible stains. Walking on them caused skin irritation and itchiness. The first room we were assigned had a faulty air-conditioning unit, and we had to change to another room in the middle of the night. Overall, the environment was not very pleasant, especially the car park, which was very narrow and inconvenient.

Hitel in center city , china town , restaurants and shops very close, in mean door have seven eleven , staff helpful exactly sameera.