DJ Citi Point Hotel

DJ Citi Point Hotel Reviews

DJ Citi Point Hotel

No 16 Pusat Niaga, Paya Keladi, Kuala Terengganu, Terengganu, 20000, MalaysiaView hotel details
DJ Citi Point Hotel
DJ Citi Point HotelDJ Citi Point HotelDJ Citi Point Hotel
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Guest Reviews of DJ Citi Point Hotel

8.5/10
Very good
169 reviews
Verified reviews
Location9.2
Amenities8.2
Service8.4
Cleanliness8.4
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All reviews(169)
Positive reviews(162)
Reviews with photos/video(45)
Awesome rooms(32)
Clean and tidy(27)
Awesome stay(13)
Convenient location(12)
Great value for money(8)
Friendly front desk staff(6)
Located downtown(6)
Easy to get around(5)
Negative reviews(7)
Guest User
Deluxe Triple Room
Stayed in Jun 2026
Family
1 reviews
8.5/10
Very good
Posted on Jul 5, 2026
Convenient for us senior citizen as it's near and walkable to places that we want to go. Close to pasar payang, express bus terminal, secret recipe, kfc, 7E. Check with the counter staff & housekeeping staff who are friendly, helpful for this places whether it's on your left or right side as you leave the entrance. Only setback, there is no lift, to carry your bags. However housekeeping staff are helpful.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to know that you found our location convenient, especially with its easy walking distance to Pasar Payang, the express bus terminal, and nearby amenities such as Secret Recipe, KFC, and 7-Eleven.We also truly appreciate your kind words about our front desk and housekeeping team. It is wonderful to hear that they were friendly, helpful, and able to assist you with directions and your luggage.We understand your concern regarding the absence of a lift, and we appreciate your understanding. We are glad our housekeeping team was able to assist with your bags to make your stay more comfortable.Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management
Irrawonder
Deluxe Triple Room
Stayed in May 2026
Family
5 reviews
8.5/10
Very good
Posted on Jun 23, 2026
The hotel is clean and they upgraded me for free to a premium room. The room is so superb. Location is so near to Pasar Payang tht you can even walk 5 mins to get there.
Response from Property: Thank you for your wonderful review!We're delighted to hear that you enjoyed your complimentary upgrade to our Premium Room and that you found it superb. It's also great to know that you appreciated the cleanliness of our hotel and our convenient location, just a short walk from Pasar Payang.Your kind feedback means a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay.
mynameistyla
Standard Superior Room
Stayed in May 2026
Booked for others
36 reviews
10/10
Outstanding
Posted on Jun 9, 2026
I booked this for a friend who was going squid jigging! The hotel is really close to all the attractions and very convenient for getting around. I'd definitely book it again next time. It's cheap and clean! Plus, many reviews say this is one of the best hotels. Keep up the good work!
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Response from Property: Thank you so much for your wonderful review and recommendation! We’re delighted to hear that your friend had a pleasant stay and found our location convenient for getting around and visiting local attractions. It's especially rewarding to know that you found our hotel clean, affordable, and worth booking again. Your kind words and support mean a lot to us, and we’ll continue working hard to provide the best experience possible. We look forward to welcoming you and your friend again in the future! 😊
mmmt_0
Standard Superior Room
Stayed in Feb 2026
Solo traveler
7 reviews
10/10
Outstanding
Posted on Jun 9, 2026
I had a good stay at DJ Citi Hotel. The location is very convenient, close to the mosque and market. The best thing is that it is near the bus station, which made it easy for me to travel around. As a solo female traveller, I felt safe staying here. I would definitely stay here again if I visit Terengganu in the future. Saya solo perempuan so selamat senang nak makan,nak balik kl naik bus dekat sangat dengan station bus,memang akan repeat hotel ni frontdesk pun semua baik2 sangat, *************
Response from Property: Thank you so much for your lovely review! We are delighted to hear that you had a comfortable and enjoyable stay with us. It’s especially rewarding to know that our convenient location, close to the mosque, market, eateries, and bus station, made your trip easier and more enjoyable.We are also very pleased that you felt safe staying with us as a solo female traveller. Providing a comfortable and welcoming environment for all our guests is always our priority. Your kind words about our front desk team mean a lot to us, and we will be sure to share your compliments with them.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Terengganu. 😊
Nur Ash Ahmad
Standard Superior Room
Stayed in Feb 2026
Couple
7 reviews
8.5/10
Very good
Posted on Mar 27, 2026
👍🏼Good location , clean room  Helpful staff  Water heater not functioning  👎🏼👎🏼
Response from Property: Thank you for your feedback and for staying with us. We’re glad you enjoyed our convenient location, clean rooms, and helpful staff.We apologize for the issue with the water heater and any inconvenience caused. Your comment has been noted, and we will ensure this is checked and resolved promptly.We appreciate your input and hope to welcome you again for an even better experience.
iamshasvin
Standard Superior Room
Stayed in Dec 2025
Couple
6 reviews
10/10
Outstanding
Posted on Mar 25, 2026
Stayed in a single bedroom here for a short trip and honestly, for the price, it exceeded expectations. The room was compact but well-organized—clean sheets, decent mattress, and surprisingly quiet at night, which made a big difference for sleep quality. Air-conditioning worked perfectly, and the Wi-Fi was stable enough for basic use. The bathroom was simple but clean, with good water pressure and hot water available. Don’t expect luxury amenities, but everything essential was there and functioning. Staff were polite, check-in was quick, and there were no unnecessary complications. Location-wise, it’s convenient—easy access to food and transport, which adds a lot of value considering how affordable it is. Overall, if you’re looking for a cheap, no-nonsense single room that delivers on cleanliness and comfort, this place is a solid choice. Not fancy, but reliable—and that’s exactly what you want at this price point.
Response from Property: Thank you for your kind review and for choosing to stay with us. We’re glad to hear that you had a comfortable stay and that the room, facilities, and location met your expectations. It’s great to know you appreciated the cleanliness, quiet environment, and smooth check-in experience.Your feedback means a lot to us, especially knowing that you found good value during your stay. We always aim to provide a reliable and pleasant experience for all our guests.We hope to welcome you again on your next trip!
Guest User
Standard Superior Room
Stayed in May 2026
Couple
15 reviews
9.0/10
Great
Posted on Jun 14, 2026
Great location in the city, and the staff are friendly. It's a bit pricey though, and they're not very flexible (we had to leave the area a night early due to a personal issue, but they wouldn't refund us for the last night)… I would still recommend it without hesitation.
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Response from Property: Thank you for your detailed feedback.We’re delighted to hear that you enjoyed our great location in the city, found our staff friendly, and were satisfied with the cleanliness and surroundings. Your recommendation means a lot to us.We also appreciate your comments regarding pricing and flexibility. We’re sorry to hear about your situation and understand your concern. Please note that our cancellation and refund policies are applied based on the booking terms.Thank you for your support, and we look forward to welcoming you again in the future.
MD SIFAT SHEIKH
Deluxe Triple Room
Stayed in Feb 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Very Nice Hotel I Love It Nice View
Response from Property: Thank you for your amazing feedback and perfect ratings. We’re truly delighted to hear that you loved your stay, especially the cleanliness, service, amenities, surroundings, and the beautiful view.We look forward to welcoming you again for another outstanding stay.
Guest User
Standard Superior Room
Stayed in May 2026
Solo traveler
1 reviews
3.0/10
Posted on Jun 8, 2026
The room lacked sufficient amenities, and the sheets and pillows had a strong, unpleasant odor.
Original textTranslated by Google
Response from Property: Thank you for your feedback. For your information, our rooms are cleaned daily, and all bed sheets and pillowcases are changed regularly as part of our housekeeping standards. If you notice any issue during your stay, please inform our staff immediately and we will be happy to assist, including arranging a replacement or addressing the concern as quickly as possible. We appreciate your comments as they help us improve our service.
Guest User
Family Citi Suite
Stayed in May 2026
Family
2 reviews
9.5/10
Amazing
Posted on Jun 4, 2026
Near to pasar payang and other tourists attraction. However the toilet is small, and no lift.
Response from Property: Thank you for your feedback. We’re glad you enjoyed the hotel's convenient location near Pasar Payang and other tourist attractions. For your next stay, please feel free to inform our staff in advance, and we will be happy to suggest other room options that may better suit your preferences.
Suzali Bin Mayasin
Family Citi Suite
Stayed in Feb 2026
Family
4 reviews
8.0/10
Very good
Posted on Mar 27, 2026
Good for stay
Response from Property: Thank you for sharing your feedback. We’re glad to know you had a good stay with us, and we appreciate your comments. We hope to have the opportunity to welcome you again and make your next visit even better.
Iruwati Ibrahim
Deluxe Triple Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 15, 2026
The receptionist is very friendly! The room is just nice and clean. If I had the chance, I’ll definitely come again.
Response from Property: Thank you so much for your kind words! We’re delighted to hear that you found our receptionist friendly and that you enjoyed a clean and comfortable room.It means a lot to us that you would consider staying with us again. We look forward to welcoming you back in the future!
Guest User
Family Citi Suite
Stayed in Dec 2025
Traveling with friends
1 reviews
6.0/10
Posted on Feb 4, 2026
No lift, no hot water
Response from Property: Thank you for your feedback. We would like to inform you that the property does not have a lift, as stated in the listing. Guests who may have difficulty with stairs are welcome to inform our staff in advance, and we will be glad to assist wherever possible.Regarding the hot water, we apologize for the inconvenience—guests are encouraged to inform our staff immediately should any issues arise, and we will be glad to assist and resolve the matter as soon as possible. We appreciate your comments and hope to serve you better in the future.
Anonymous User
Standard Superior Room
Stayed in Jan 2026
Solo traveler
7 reviews
8.5/10
Very good
Posted on Feb 23, 2026
Nice single queen bed room with window. Just that a bit cramped to use the chair of the table due to the bed.
Response from Property: Thank you for your feedback 😊We’re happy to hear that you liked the single queen bed room with the window. It’s great to know you found the room nice and comfortable.We appreciate your comment about the space around the table and chair. We understand that it can feel a bit cramped due to the bed layout. Your feedback is valuable, and we will review the room arrangement to see how we can improve the space and make it more convenient for guests.Thank you again for staying with us, and we hope to welcome you back for an even better experience next time!
Guest User
Standard Superior Room
Stayed in Jan 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Feb 4, 2026
Hotel sgt was clean and comfortable, good value for money. The staff at the counter were super friendly and very helpful. I forgot to ask for his name, but he was a man wearing glasses. We will definitely come again!
Original textTranslated by Google
Response from Property: Greetings from DJ Citi Point HotelWe greatly appreciate your kind words regarding the cleanliness, comfort, and professional service provided by our staff.Your feedback is highly valued by the management and will be shared with the staff concerned.We look forward to the pleasure of welcoming you back in the near future.