Lot 8644, Jalan Simpang tiga, Spring Mall (Opposite), Kuching, Sarawak, 93350, MalaysiaView hotel details
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Guest Reviews of Koptel Budget Hotel
6.4/10
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.4
Amenities5.3
Service6.9
Cleanliness5.9
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All reviews(114)
Positive reviews(85)
Reviews with photos/video(46)
Near shopping area(10)
Convenient for shopping(10)
Great service(8)
Strange smell in room(5)
Negative reviews(29)
Nanayla96
Deluxe Double Room
Stayed in Jan 2026
Couple
5 review
8.0/10
Very good
Posted on Feb 26, 2026
Everything just good to stay here.As always,just loveeee.Very suitable for those single travelers or couple that just need place to sleep.
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Business traveler
20 review
6.5/10
Posted on Oct 31, 2025
Ok for basic stay. Location good but room is not very clean but ok for just sleeping only.
Guest User
Deluxe Double Room
Stayed in Jun 2025
Business traveler
21 review
7.5/10
Posted on Aug 6, 2025
Very good location. Staff good to service . But hotel should to make more clean . First of all I read the comment and try to prepare my self bring personal sleeping sheet towel bathing kit . . But better hotel just change the bed sheet pillow . It’s will b ok
Anonymous User
Deluxe Double Room
Stayed in Oct 2025
Traveling with friends
1 review
3.5/10
Posted on Nov 24, 2025
Disgusting and waste of money
Guest User
Deluxe Double Room
Stayed in Nov 2025
Solo traveler
1 review
4.0/10
Posted on Jan 3, 2026
Its so bad and smelly i mean when i enter the room there was this strong cigarette smell moreover, the day i went my room was not available instead i was offered with someone's else room
Guest User
Family Room
Stayed in May 2025
Solo traveler
20 review
5.5/10
Posted on Jul 19, 2025
The room rate is cheap and the location is ok and close to Swinburne University. Surrounding area also can find some shops to eat to cover basic dining requirement either day or night. Hotel does not provide any supply is the room like mineral water, towel, tooth brush, shampoo/shower gel and even toilet roll.
With the cheap rates, certainly the room quality is poor like bed is not solid, bath room is not very clean (but still usable), some of the facilities inside the room is not fully working, e.g. some power point not working, air-con can only turn on/off (cannot adjust other things like air swing), WiFi is very weak at 2nd floor too.
Guest User
Deluxe Double Room
Stayed in Jul 2025
Family
1 review
2.0/10
Posted on Aug 17, 2025
Too noisy and couldn’t sleep well. Very bad experience...
Guest User
Standard Double Room No Window
Stayed in Nov 2025
Family
1 review
2.0/10
Posted on Dec 22, 2025
urghhh, the location not updated. in apps Koptel Budget Hotel, but already change to Check In Express. phone number in apps NOT UPDATED. cannot call the cs. the smelly room !! toilet ada lipas !! once you enter the room, you already can smell 🤢 take around 2 weeks to refund back the deposit !! customer need to follow up on the refund !! urghh !! WORST EVER !!
Guest User
Single Room
Stayed in Oct 2025
Solo traveler
3 review
4.0/10
Posted on Nov 12, 2025
They did not return my deposit after 5 days of check out and did not respond my chat for a refund after acknowledging my WhatsApp chat.
Guest User
Standard Double Room No Window
Stayed in Apr 2025
Traveling with friends
1 review
3.0/10
Posted on May 4, 2025
I asked for a towel because no towels provided inside the room. The receptionist keep saying , it is no stock. And will bring towel to my room if its ready. Then the next day i asked again, the said in the process of drying it , then when night, i checked there are no towel at all, how i am supposed to dry my body after bathing? . I ASKED FOR 3 days straight but no towel given at all. Thanks!!
Ling Han Leng
Deluxe Twin Room
Stayed in Sep 2025
Traveling with friends
6 review
7.0/10
Posted on Oct 24, 2025
Can't expect much as it is a budget hotel. Location is good in between the city and airport. Spring Shopping Mall is just a few hundred meter away.
Mark Muyyar
Deluxe Twin Room
Stayed in Nov 2025
Business traveler
4 review
7.0/10
Posted on Dec 27, 2025
good location, the place kinda of old , but its good for its price
Guest User
Family Room
Stayed in Oct 2025
Booked for others
4 review
5.0/10
Posted on Nov 8, 2025
Good enought. Nothing much to say. Still worth the value due to location.
GLM
Single Room
Stayed in Jan 2025
Solo traveler
5 review
9.0/10
Great
Posted on Apr 2, 2025
Koptel Budget Hotel: Affordable Stay for Solo Travelers
Koptel Budget Hotel is an excellent choice for solo travelers looking for a comfortable yet affordable stay. It offers budget-friendly accommodations without compromising convenience, making it perfect for backpackers, business travelers, or anyone needing a short-term stay.
Why Choose Koptel Budget Hotel?
1. Cheap & Affordable – The hotel provides budget-friendly rates, ensuring great value for money. It’s ideal for travelers who want to save on accommodation while enjoying a comfortable stay.
2. Strategic Location – Located in a prime area, Koptel Budget Hotel is close to major attractions and essential amenities, making it easy to explore the city.
3. Near Spring Mall – Just a short distance from Spring Mall, guests can enjoy shopping, dining, and entertainment without traveling far.
4. Food & Dining Options – A variety of restaurants and eateries surround the hotel, offering local and international cuisine to satisfy any craving.
5. Nearby Banks & Services – For added convenience, banks and ATMs are located nearby, making financial transactions easy and accessible.
Whether you're visiting for business or leisure, Koptel Budget Hotel provides a convenient and affordable stay with everything you need within reach.
Anonymous User
Standard Double Room No Window
Stayed in Jul 2025
Couple
6 review
2.5/10
Posted on Aug 7, 2025
Absolutely terrible. The bed sheets had stains, and the toilet was badly stained. The whole place was extremely dirty. The bath mat looked like it hadn't been changed in ages. Cleanliness was completely neglected. There wasn't even a TV, which is ridiculous. It was the worst and most disgusting experience. They seriously need to maintain cleanliness and clean properly. Guests pay to stay here; we're not freeloading. This is a paid service, not free. It doesn't matter if it's cheap or expensive, basic hygiene should always be a priority.