To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities7.9
Service8.6
Cleanliness8.6
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All reviews(107)
Positive reviews(100)
Reviews with photos/video(39)
Clean and tidy(26)
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Negative reviews(7)
LauTK
Deluxe King Room
Stayed in Mar 2026
Business traveler
40 review
8.5/10
Very good
Posted on Apr 11, 2026
Good place and location to stay. There is new menu for breakfast and lunch. Near to Padungan Road.
6/11
Guest User
Deluxe Queen Room No Window
Stayed in Apr 2026
Traveling with friends
5 review
9.5/10
Amazing
Posted on May 3, 2026
My go to hotel if i have event in Kuching town. clean and cozy hotel, the room also big 💯
cellowei
Deluxe Triple Room
Stayed in Feb 2026
Family
2 review
8.5/10
Very good
Posted on Mar 13, 2026
I'm traveling with my parents so we took a Deluxe Triple Room. Room was nice and clean, spacious as well. During the booking I did mention to have a quiet room.
Everything was fine during check in, staff is very friendly and helpful. Since the booking comes with 3 pax breakfast, we were given 3 pcs of RM25 voucher to redeem breakfast the next day. Everything went fine untill the next morning, first of all, the giant exhaust which was just right outside our room start operating at 7am, its very noisy and loud, we couuld not even continue our rest. Then once we head for breakfast, its even more funny. The cafe is a very decent western cafe, but if not mistaken, cheapest hot meal on menu is RM27, without drink, latte was RM10 or RM12, I forgot. So basically you will need to pay if u want a breakfast, and it took more then 30min for our breakfast to be served. No nearby restaurant around the hotel. Especially with elderly, not very friendly. Not a good experience for us, for sure will go for other option next time.
Anonymous User
Deluxe King Room
Stayed in Dec 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Feb 1, 2026
Spacious room with great service. Gave me lots of vouchers for me to enjoy at their restaurant that served good food.
Guest User
Deluxe Queen Room No Window
Stayed in Jan 2026
Solo traveler
12 review
10/10
Outstanding
Posted on Mar 2, 2026
Good place to stayed , service good , location very central &
Guest User
Deluxe Triple Room
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Feb 14, 2026
The hotel is very conveniently located, a great central base to travel anywhere easily. They also provided a voucher for the café under the hotel, which was a nice touch, as it is high quality with good food and a pleasant atmosphere.
Guest User
Deluxe King Room
Stayed in Nov 2025
Family
3 review
8.5/10
Very good
Posted on Dec 22, 2025
Friendly staff, clean room with windows. Enjoy their in-house café by embar with daily complimentary coupon dir each guest valued at MYR 25. Could be used from breakfast to afternoon tea. Pretty good deal and quality.
Noel Reginald
Deluxe Queen Room No Window
Stayed in Oct 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Nov 10, 2025
Cozy room with fully accommodated amenities. Breakfast vouchers are given at check-in for Embers Cafe. Food was great and very fulfilling to start the day. Only downsides is that the location of the hotel is close to a busy road, so you can hear vehicles at night. However, booking a room with no windows does help to reduce the noise.
CSLo
Standard Single Room No Window
Stayed in Oct 2025
Solo traveler
40 review
7.0/10
Posted on Dec 10, 2025
A Hotel that next to downtown of kuching.
Food are all over the surrounding.
Late night supper stall just over the street and taste very local
Not bad 7/10
Guest User
Deluxe Twin Room
Stayed in Apr 2026
Traveling with friends
3 review
7.5/10
Posted on May 4, 2026
The service is okay, no comment on that. the cleanliness, the floor is clean, no dust. its just that I'm concern with the bedsheet. as i have a rush on the first night, not sure if the bedsheet or the towel. For the bath foam, they didn't refill it, its empty and the soap bar is hard. even the toothbrush seem quite old.
The location is very good and since it's near to the St Peter, Padungan Street and Chans Article shop.
Facilities - no soundproof. as can hear a motorbike, I have hardly to sleep due to the *rempit* at night until 3 am +++
Guest User
Deluxe Queen Room No Window
Stayed in Mar 2026
Couple
6 review
10/10
Outstanding
Posted on Apr 21, 2026
Environment wise so nice and cozy. Got some part of the room that should be fixed. The cafe downstairs also nice
Guest User
Deluxe Triple Room
Stayed in Mar 2026
Family
1 review
8.0/10
Very good
Posted on Apr 21, 2026
1. **Strategic Location**: Situated in the historic Padungan area, you'll be surrounded by legendary coffee shops (kopitiams), local restaurants, and the iconic 'Great Cat of Kuching' statue, all within walking distance.
2. **Unique Rooms**: This hotel is known for its modern interior design that still retains the feel of a heritage building. The rooms are typically clean, compact, and functional, making them perfect for both business travelers and tourists.
3. **Accessibility**: It's very close to the Kuching Waterfront, making it easy to enjoy views of the Sarawak River or cross to the other side without having to travel far.
4. **Surrounding Atmosphere**: This area is very lively in the mornings and during the day with culinary activities, yet still provides a quiet enough atmosphere for rest.
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PHOEBE CHIENG
Deluxe Queen Room No Window
Stayed in Mar 2026
Solo traveler
14 review
8.0/10
Very good
Posted on Apr 15, 2026
Strategic location. My room is without window but still bright even though the lights were all off. The light from corridor can see thru toilet window. So for those need to sleep in all dark need to be consider about this issue
Jeffery WLS
Deluxe Twin Room
Stayed in Feb 2026
Family
10 review
10/10
Outstanding
Posted on Mar 23, 2026
The location is strategic, with many surrounding amenities. Below are cafés that offer a great breakfast, complemented by a complimentary voucher.
Celllllllyay
Deluxe Queen Room No Window
Stayed in Jul 2025
Family
8 review
9.5/10
Amazing
Posted on Oct 9, 2025
Overall, it was a good stay with a great location as Pandungan has plenty of things and food to explore, highly recommend! The only issue was the water heater, which was fixed by maintenance but stopped working again the next morning, so I had to switch to a smaller room. However, this didn’t affect the overall experience, still a pleasant stay!