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Imperial Suites Serviced Apartment
3.9/557 Reviews

Imperial Suites Serviced Apartment

Kuching|2.82km from Sarawak Blessed Church
A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

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Explore Guest Reviews of Hotels in Kuching

Searching for hotels near Sarawak Blessed Church? Compare room rates and reviews to find your ideal stay.
Koptel Budget Hotel
3.6/560 Reviews
A beautiful room but could be further improved. It obviously looks incomplete to me. What is with the blind instead of curtains? Curtains will make the room more vibrant and elegant. How about installing carpet on the floor to make the room look more pleasing. Family room especially. Not all the guests likes to walk on tiles when in a room. Hot water is provided outside the room but I don't see any glasses, drink packets of tea/coffee. So I am wondering what is it for? However, I like the idea of ironing your clothes on Level 2 and drying your hair on Level 1 outside the room. Hunting for food was easy as there were many cafes/restaurants nearby but the weakness point is its a bit far from town.
1Acs Residence
4.4/52 Reviews
The location is a bit off and there is nothing to eat around. It's cheap and there is place to park.
JinHold Service Apartment
4.1/563 Reviews
very convenient location. Walking distance to all the restaurants, malls and goods. Good rooms with spacious apartment facilities. Can cook and eat if you want to. Provided fridge, cooking vessels and an electric cooker.
Mega Inn
3.8/525 Reviews
Nearby the hotel, there’s food court, laundry and emart supermarket. It’s quite convenient and not too far from Vivacity mall, galacity etc which get car to there only need around 5 mins. Hotel provide free shuttle to and from Borneo Medical Centre. The bad side is that tv only have TV 1,2,3 which no mandarin channel at all. Besides, we only can get a card for room. The hot water for shower is not very good functioning, not warm / hot enough. Other than these, everything is good!
Viva Hotel Kuching
4.5/53 Reviews
I love staying in this hotel because it is quite, clean and comfortable. It is very convenience to go to shopping mall nearby. Suitable for solo travelling.
56 Hotel
4.3/5213 Reviews
I like this hotel, location good, nearby all foods, only 7 mins to airport, and is very quiet. Just don’t have tooth brush and toothpaste 🤣 and wifi keep disconnect but overall still satisfied with it. I will still come back next time

Frequently Asked Questions

Kuching Travel Guide

Book your hotel on Trip.com for an amazing travel experience. If you want to stay at the best hotel in Kuching, Trip.com is here to help! Kuching is a city with tons of tourist attractions. You'll never want to leave! Located in Malaysia, Kuching is a well-known and vibrant city.

Kuching International Airport is the primary airport in Kuching.

You don't have to worry about accommodations when traveling to Kuching. Here, there are more than 184 hotels for you to choose from. The local average price is 28 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 3 five-star hotels in Kuching at an average price of 41 USD per night. There are 10 four-star hotels in Kuching at an average price of 42 USD per night. There are 66 three-star hotels in Kuching at an average price of 30 USD per night. There are 23 two-star hotels in Kuching at an average price of 15 USD per night. Kuching has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in Kuching, such as hotels under the Pullman brand. In Kuching, chain hotels such as Pullman are one of the top choices among travelers. A popular hotel in Kuching, The Waterfront Hotel Kuching is also one of the highest rated. Imperial Riverbank Hotel Kuching is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Kuching, nearby attractions like Sarawak Museum, The Great Cat can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Wind Caves, Bako National Park, Damai Beach. The most famous attractions locally are Carpenter Street, Kuching Waterfront. Commercial areas like Green Heights Mall, Main Bazaar, Boulevard Shopping Mall are ideal places to buy souvenirs.

Average Temperature

• January to March: 28.58°C during the day, 24.89°C at night

• April to June: 30.28°C during the day, 25.72°C at night

• July to September: 29.94°C during the day, 25.29°C at night

• October to December: 29.25°C during the day, 25.01°C at night

Average seasonal Rainfall

• Spring: 498.67 cm

• Summer: 245.0 cm

• Autumn: 225.83 cm

• Winter: 402.73 cm

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