GRIDS Premium Hotel Kumamoto

Conveniently Located, but Wouldn't Return Due to Room ConditionOn the bright side, the hotel has an excellent location. It was easy to locate and surrounded by various attractions and convenience stores. The staff at the front desk was polite and accommodating as well. However, the room condition was disappointing. Right after checking in, I noticed a severe musty smell reminiscent of damp, old laundry. Thankfully, the friendly staff provided a handle to open the window, so I aired out the room while eating dinner outside. However, the room was extremely small.

The hotel is clean and fascinating, quite near city centre with easy walking access (within 15-20min to all places). Kumamoto has so much to offer - food, nightlife vibes, and more, especially Kumamon the cute lovely mascot of the city!

Convenient location and price affordable. Staff is friendly and very patience to explain the parking lot for us.

An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride. The reception staff are courteous and attentive. Essential items can be collected on the ground floor. The room was on the very top floor. The beds are large. The cleaning service is excellent, with towels changed daily. Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so. At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.

A nice and clean place to stay, staff were very friendly and well. The breakfast was very delicious and excellent. The location was great near Sakuramachi bus terminal and tram line A, very easy to move around shopping and kumamoto castle .

Parking was available for my medium sized car, just big enough to fit in. Asked during check in and paid for all nights of the whole stay to get my parking spot reserved. Otherwise it was first come first serve. Room was good and size is just right for a hotel right in the city centre. Conveniently located next to Sakura Machi and Shimotori street. Overall nice and smooth experience.

Good location, good breakfast, friendly staff and just few min walk will reach restaurant and shopping street.

Very nice enjoyed of living Will come back again Good around are good Parking is close

A bit small but very modern and clean rooms. Having a relatively large shower room was a big plus.