Comfort Hotel Kumamoto Shinshigai Reviews

The location is great 5 min to the tram station, few min to shopping area with lots of eatery. nice environment and very clean.

The hotelLocation is good and very convenient, near to terminal station, surrounding with restaurant Staff is helpful they will direct you very clearly on the visit area with map pointing and show to u

Very good and serve the free breakfast which is quite amazing !

Comfortable and chill. Nice breakfast. Few minutes to mall and shopping . I love it!

Strategic location

Pillows are a bit flat despite asking the counter for a 2nd pillow. Breakfast is satisfactory & they don't impose eating time. Did not provide luggage stand.

Great location

Location is very good and staff is very nice. She also call to check if she can make a reservation for us at the famous Tonkatsu Restaurant. The room is new and so clean. They also offer the breakfast for free. The atmosphere around hotel is great too.

I enjoyed my staying and they have good breakfast. Staffs are all very friendly and helpful. Location is also very good and just next to shopping area. Very recommended!

Good location, convenient for shopping, dinning and entertaining

I am satisfied with my stay. The room was in a good condition but as others have mentioned, you can’t open the window.  The breakfast included is acceptable given the price of the hotel.

The location is great, it's clean, and the breakfast, while simple, was delicious! I highly recommend it to solo travelers.

1. The cleanliness was good, with no major issues; even under the bed was spotless. 2. The location is excellent. The new town is right next door, and Shimodori is just steps away. Sakuramachi Shopping Mall and the municipal power station are within a few minutes' walk, and Kumamoto Castle is just a short walk away. 3. Check-in and check-out are self-service, but staff are available to assist, so there were no problems. The staff were friendly and helpful. 4. The facilities are slightly lacking, but the place is clean, tidy, comfortable, and convenient, which was sufficient for me.

There was a parking lot next door, which was very convenient. Since it was a weekday, I was able to stay cheaply. The breakfast was a little heavy. It would have been nice if they had a lighter Japanese menu.