Hotel Peaceful

The hotel's Japanese name is ピースフル优佑悠, and its website address is ************************. I booked a single room on July 13th, thinking it was a special price of 93 yuan per night. Upon check-in on the afternoon of the 14th, the front desk informed me that it was a birthday special price, but my passport showed a different check-in date than my birthday, so I couldn't enjoy the birthday special price and needed to pay the difference. I mentioned that when I booked through Ctrip, neither the website nor the order (in English and Chinese) indicated this was a birthday-only special price. After some consideration, I decided to pay the difference first. I then contacted Ctrip customer service to report the situation. Ctrip, the Japanese agent, and the hotel verified the situation, and after coordination among the three parties, the Japanese hotel agreed to refund the extra difference, which was processed on the evening of July 15th. I am very grateful to Ctrip customer service for their coordination and solutions. Upon check-in, I discovered that this is a hotel with a hot spring bath, and in addition to selling hot spring tickets to hotel guests, the hotel rooms do not have showers. Guests can enjoy complimentary hot spring bathing (a key is provided in the lobby locker for the hot spring pool; the front desk will give you a plastic bag containing towels and a short-sleeved top and bottom for the hot spring). Guests can bathe twice a day, once in the morning and once in the evening. Although the hotel is a bit far from JR and Shinkansen Kumamoto stations, requiring a train ride from Kumamoto station to Tokai Gakuenmae and then a bus transfer, it's situated on a main road leading from Kumamoto to Aso (near Ajisen Ramen, convenience stores, and restaurants), making it more suitable for those driving. It's also a good option for guests heading east to take the train towards Aso and Oita. The hotel is situated on a hilltop, reflecting Kumamoto's mountainous terrain. The hot spring baths are on the second and third floors, and the view from the observation deck is quite expansive. My single room was spacious, with a desk, refrigerator, bright windows offering a wide view (there's no wall outside the window!), and large suitcases could be easily opened. I've attached photos. The right side of the picture shows the three-story onsen building. The first floor is the reception area, the second floor is the onsen, and the third floor is a rest area (with many lounge chairs) and a dining area (a restaurant with a view). The tall building on the left contains the hotel rooms. The hotel offers a buffet breakfast, which can be purchased separately if needed. The hotel is very clean. Guests must remove their shoes and place them in the shoe locker when checking in at the onsen building reception. When walking in the onsen and the hotel, only the hotel-provided slippers are allowed (going barefoot is also acceptable). Two additional tips: 1) The Aso yogurt sold in the vending machine in the onsen lobby is delicious; 2) Since the English of tourism staff in Kumamoto is not very good, domestic tourists are advised to use Google Translate or a voice translation app to communicate with the front desk.

It was great that there was also a hot spring facility on site. I was able to take a bath in the morning and there was also a sauna, which was very relaxing. I would like to use it again if I have the opportunity.

お風呂が広く、種類もいろいろあり楽しめます。サウナもあって満足です。

テレビが映らなかったのが残念でした。