The room is filthy. We mistakenly chose a smoking room and the walls and ceiling of the bathroom was coated with residue of smoke that pooled and dropped when steam from the shower touched it. It was disgusting and we chose to use the baths rather than the attached bath after one try.
Location wise, as some reviewers have commented, it’s not particularly near the town or any attractions, and also located between two tram stops, not convenient when raining.
There is a particular older lady behind the front desk that is also quite curt, bordering on rude. When we tried to stop at the carpark to ask about possibility of parking the car and coming back for check in later, she marched to us before we had the chance to get out and speak to her, angrily waved her hands at us and “scolded” us for coming early. She told us to go away and that we could only check in at 3pm…
On the upside, the hotel has a nice common bath that seems clean and also provides happy hour drinks in the afternoon for guests. The pyjamas provided are comfortable and there is a good variety of soaps, cleansers, facial products provided. The beds are comfortable but would be even better if we weren’t uneasy about cleanliness.
