To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.6
Amenities8.0
Service8.7
Cleanliness8.1
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All reviews(28)
Positive reviews(25)
Reviews with photos/video(11)
Awesome stay(6)
Negative reviews(3)
Chang Hon Fey
Economy Twin Room
Stayed in Jul 2025
Family
5 review
4.0/10
Posted on Sep 1, 2025
No WiFi, the road is very bad for going in to the hotel. Very inconvenience. Got dust mites issue, causing skin sensitive and unable to sleep. The staff service very good. Got friendly dogs. The ceiling going to fall down. Water heater need to wait long time and hot water very fast finish. No TV. Got water filter but no water.
Response from Property: Dear guest, Thank you for your feedback and for staying with us. Weโre truly sorry for the inconvenience you experienced, and also apologize for the delay in noticing your review. Regarding the photo of the damaged ceiling, weโd like to clarify that you were not staying in that room we had already moved you to another room for your comfort and safety.As for the WiFi, we understand it can be frustrating when the connection is unstable. Sometimes this happens due to bad weather, or our Internet Service Provider may be experiencing temporary issues.We hope you understand, as sharing that photo might cause some misunderstanding for other guests and doesnโt reflect the actual room condition you stayed in. Guest safety and comfort are always our top priorities, and we truly appreciate your kind words about our staff. Weโll continue working to improve our facilities and guest experience. ๐ฟ
Nancy Lukong
Economy Twin Room
Stayed in Apr 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on May 12, 2025
Easily to check in and check out. Upon check out just put the key in the box.
Response from Property: Thank you so much for your kind words Mrs. Nancy! we're a truly grateful you took the time to share your experience with us. It means a lot know you enjoyed your stay. Hope to welcome you back again next time for another memorable visit.
pttraveltheworld
Economy Twin Room
Stayed in Jul 2025
Traveling with friends
12 review
9.5/10
Amazing
Posted on Aug 18, 2025
Quiet and peaceful stay in Kundasang. Not far from town but the Maps and Waze couldn't help to navigate to the stay. Heater, hair dryer and kettle was provided in room.
Response from Property: Thank you so much for your kind words Mrs. Goh Pei Ting! Hope to see you again in the future.
Dr Wan
Economy Twin Room
Stayed in Jul 2024
Couple
15 review
10/10
Outstanding
Posted on Sep 19, 2024
One of the exciting place to be. Near to all and the staff were excellent and very helpful
Hanney Janir
Triple Room
Stayed in Nov 2024
Family
12 review
7.5/10
Posted on Dec 27, 2024
If youโre looking for a quiet and away from work, you can try this resort. Cold morning breeze, chirping birds and cup of coffee to boost your day..
Response from Property: Thank you for your kind words! We're glad you enjoyed the peaceful atmosphere, morning breeze, and the chirping birds with your coffee. We hope to welcome you back for another relaxing stay soon!
Anonymous User
Economy Twin Room
Stayed in Jun 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Jul 8, 2024
Ok. Good accomodation. All is ok. Good and nice trip there.๐๐ป๐๐ป
Guest User
Economy Twin Room
Stayed in Aug 2025
Family
13 review
10/10
Outstanding
Posted on Sep 19, 2025
Good place,I will come agian
Response from Property: Thank you very much for your great review on us. Hope to see you again in near future. Have a great day ahead
YUSNI MOHD YUNUS
Economy Twin Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 8, 2024
Good Vibes,water heater ๐
6/10
Anonymous User
Triple Room
Stayed in Apr 2023
Family
8 review
8.5/10
Very Good
Posted on May 27, 2023
Really worth the price. Lots of pine trees.
Perfect serenity and escape for hustle and bustle for the price.
Hot water works perfectly fine and itโs even better than some other more expensive stays that we went.
However. The cleanliness of the comforter could be improved a lil bit. Itโs a bit dusty. Otherwise. Everything was good
Guest User
Triple Room
Stayed in Dec 2024
Family
1 review
7.5/10
Posted on Feb 1, 2025
Overall is good.
Response from Property: Thank you so much for your review! We're glad that your overall stay was good. Hope to see you again in the future.
Leem2023
Economy Twin Room
Stayed in Aug 2023
Family
32 review
5.5/10
Posted on Sep 17, 2023
The hotel's position is far from the main road, the road is narrow, the condition of the room is clean
Najeh Yusri
Economy Twin Room
Stayed in Jul 2023
Traveling with friends
4 review
7.5/10
Posted on Aug 30, 2023
Stayed here for a night. The location is a little off because you cannot see Mt. Kinabalu anywhere, but you would find yourself surrounded by pine trees, which is also a point to add. You could hear the winds at night, a little scary but also serene at the same time. I would not be bothered by anything else except for the network. It was so slow during my stay, eventhough they provided the wifi. What is the point connecting to the wifi if you cannot use it anyway? Our phone network also did not work there, unfortunately. Itโs a big concern because people would want to text, call their families and friends besides updating their social medias and making research for attractions etc. If the management team could figure this out and work for a better improvement on this issue, it would be great and more pleasurable to stay. Other than that, it was a good stay. Thank you!
CallMeSan
Economy Twin Room
Stayed in Mar 2023
Couple
6 review
7.5/10
Posted on Jul 20, 2023
Very clean room and also a very nice environment especially in the morning.. Cold floor during the night and using indoor slippers are really recommended. No fan in the room since it is so cool and the hotel located on top of the hill with such a good scenery
Guest User
Economy Twin Room
Stayed in Mar 2023
Couple
3 review
8.5/10
Very Good
Posted on Apr 25, 2023
So so so cold during the night when there is no aircond, the room is clean just that it's near nature so there will be some bugs or ants. Very quite and peaceful place. Budget price and good service. Just that it's quite tricky to get in the hotel if using sedan, very bumpy and narrow road but still can drive through.