1, Kinoundusan, Ranau, Kundasang, Sabah, 89308, MalaysiaView hotel details
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Guest Reviews of Kundasang Mount Garden
8.0/10
Very good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.8
Service7.8
Cleanliness8.4
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All reviews(104)
Positive reviews(94)
Reviews with photos/video(37)
Awesome rooms(18)
Loved the view(15)
Clean and tidy(14)
Awesome stay(11)
Great location(8)
Classy environment(6)
Great service(6)
Negative reviews(10)
Anonymous User
Queen Room
Stayed in Mar 2026
Couple
6 review
8.0/10
Very good
Posted on Apr 9, 2026
The location is quite convenient, and there is ample free parking available. The outdoor environment is pleasant, well-maintained, and clean, making it a nice place to relax. There is also a BBQ pit provided, although guests need to bring their own utensils and ingredients.
One downside is that there is no refrigerator in the room. The bed makes some slight noise, but it is still acceptable for a short stay. The room also comes with a small balcony, which is great for enjoying the night view.
Check-in and check-out are quick and hassle-free. An ironing board is available at the reception area, and a hairdryer can be borrowed upon request.
Overall, considering the price, it offers very good value for money.
Response from Property: Thank you for such a thorough and thoughtful review! 😊🙏 We're glad you enjoyed the parking, the outdoor environment, the balcony night view, and found the check-in and check-out smooth and hassle-free! 🌙✨ We appreciate you noting the BBQ pit, the ironing board, and the hairdryer — really helpful info for future guests! 🎉 We also hear you on the noisy bed and the missing refrigerator — we'll take note of these for improvement. 🙏 Overall, we're really happy you found it great value for money and hope to welcome you back again soon! 🏡🌿
Guest User
Twin Room
Stayed in Apr 2026
Couple
2 review
10/10
Outstanding
Posted on May 10, 2026
Interesting, and the staff are friendly. Recommended to come here.
Original textTranslated by Google
Response from Property: Terima kasih banyak-banyak atas ulasan dan rating! 🤩🙏 Kami sangat gembira anda suka dengan tempat kami dan staff kami yang peramah — kami akan sampaikan pujian ini kepada mereka! 😊 Harap dapat berjumpa lagi di Kundasang Mount Garden tidak lama lagi! 🏡🌿✨
Guest User
Family 3-bed Room
Stayed in Jan 2026
Family
2 review
8.0/10
Very good
Posted on Mar 3, 2026
I recently stayed at this hotel and overall had a pleasant experience. The check-in process was smooth and efficient, and the front desk staff were friendly and welcoming.
The room was clean, I especially appreciated the quiet environment, which made it easy to relax after a long day.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Response from Property: Thank you for your feedback! 😊 We’re glad you had a pleasant experience and appreciated the smooth check-in, clean room, and quiet environment. Thank you for recommending us—we hope to welcome you again soon!
Anonymous User
Twin Room
Stayed in Jan 2026
Solo traveler
117 review
6.5/10
Posted on Feb 24, 2026
Nice place.. February is very cold month in Kundasang. I love the vibes of this property. Room are moderate. I think they should change the blanket and pillow 😂😂 The bankets are unsuitable for cold season. Washroom is quite small and water pressure is very low. But you'll find your peace staying here✌️✌️
Response from Property: Thank you for your feedback! 😊 We’re glad you loved the vibes and peaceful atmosphere. Noted on the blanket, pillow, washroom size, and water pressure—we appreciate your suggestions and will work on improvements for a more comfortable stay.
Guest User
Queen Room
Stayed in Feb 2026
Family
1 review
8.0/10
Very good
Posted on Mar 22, 2026
The view is good. Need to go by a car if you want to eat or find a shop.
Response from Property: Thank you for your feedback! 😊 We’re glad you enjoyed the good view. Noted on the need for transport to nearby shops and dining—we appreciate you sharing this.
helmimo
Family Room with Balcony
Stayed in Dec 2025
Family
2 review
9.0/10
Great
Posted on Mar 20, 2026
Was a good stay, no comment except for very noise guest on upper floor with small kids running around.
Response from Property: Thank you for your feedback! 😊 We’re glad you had a good stay. Sorry for the noise from the upper floor—we’ll take note and try to improve the experience for our guests.
lzkang
Queen Room
Stayed in Nov 2025
Couple
2 review
7.5/10
Posted on Dec 25, 2025
Worth for affordable accommodation. Room is clean but the location is just fine. However, the road condition towards the hotel is quite bad and you have to drive really slow. Other than this, there is no
Response from Property: Thank you for your feedback! 😊 We’re glad you found the room clean and the stay worth it. Noted on the road condition—we appreciate you sharing this for future guests.
Guest User
Double Queen Room
Stayed in Apr 2026
Family
4 review
10/10
Outstanding
Posted on May 3, 2026
Very beautiful place
Original textTranslated by Google
Response from Property: Terima kasih banyak-banyak! 🤩🙏 Sangat gembira mendengar anda suka dengan tempat kami! Harap dapat berjumpa lagi di Kundasang Mount Garden tidak lama lagi! 🏡✨
Angela Ooi
Queen Room
Stayed in Nov 2025
Traveling with friends
6 review
7.0/10
Posted on Jan 16, 2026
You have to buy tissues separately at the counter. The room had a very damp smell as soon as I entered, and so did the bed and bedding. The soundproofing is very poor. I wouldn't recommend this room type for light sleepers, as you can occasionally hear children running upstairs and other people's conversations very clearly. The environment is quite nice, especially at night. However, when the lights are on at night, people outside can see everything through the glass doors and windows. 😂
Original textTranslated by Google
Response from Property: Thank you for your feedback! 😊 We're glad you enjoyed the evening ambiance and view. We apologize for the dampness in the room, the need to purchase tissues separately, and the poor soundproofing—we will address these issues and make improvements to provide a better experience for future guests.
Guest User
Queen Room
Stayed in Mar 2026
Traveling with friends
1 review
9.0/10
Great
Posted on May 2, 2026
Good location. 👍
Response from Property: Thank you for the great rating and the thumbs up! 👍😊 We're glad you loved our location — Kundasang is truly a special place! Hope to see you back again soon! 🏡🌿
Nicfoto
Queen Room
Stayed in Oct 2025
Solo traveler
24 review
6.5/10
Posted on Nov 15, 2025
Arriving at 11.15am i was asked to pay a surcharge of 20RMB per hour if i wanted access to my room before official check-in time of 2pm. The hotel appeared empty.
The rooms are clean with nice full height windows. There is bottled water, kettle, and 2 t-bags.
There is no TV, no fridge, and no blankets, though blankets are available for an extra charge (the hotel is at an altitude of approx 1,200m, so its chilly in the evenings).
Staff didn't speak Rnglish, but with Google Translate they did help arrange a taxi back to KK.
There is no restaurant or eating options until you return to the main road - 1.6 kms away uphill.
Overall, staff were distant but helpful when approached. I wouldn't stay there again.
Response from Property: Thank you for your feedback. We appreciate your comments on the room cleanliness and our staff’s assistance. Sorry for any inconvenience regarding early check-in charges, amenities, and dining options—these are subject to availability and location constraints. Your feedback is noted and helps us improve our service for future guests.
Anonymous User
Twin Room
Stayed in Dec 2025
Couple
4 review
10/10
Outstanding
Posted on Jan 5, 2026
Room clean with tip top services, nice view, near to KK towns
Response from Property: Thank you for your feedback! 😊 We’re glad you enjoyed the clean room, tip-top service, and nice view. We look forward to welcoming you again!
Guest User
Family 3-bed Room
Stayed in Apr 2026
Family
2 review
7.0/10
Posted on May 5, 2026
The counter staff is not always there, place is Good, View still ok, but the facilities a bit old, like the water tap is leaking.
Response from Property: Thank you for your honest feedback and for staying with us! 😊🙏 We're glad you enjoyed the place and the view! We sincerely apologize for the leaking tap and the aging facilities — we'll get these fixed and sorted right away! 🛠️ We also hear you on the counter staff availability and will work on ensuring someone is always on hand to assist our guests. Hope to welcome you back for a much improved experience soon! 🏡✨
Guest User
Queen Room
Stayed in Mar 2026
Traveling with friends
1 review
7.0/10
Posted on Apr 30, 2026
Overall it is fine for my 2 nights stay. Need to take note, the road condition to the property is quite bad and may have insects around or in the room sometimes.
Response from Property: Thank you for staying with us for 2 nights and for the honest feedback! 😊🙏 We appreciate you flagging the road condition — as we're nestled in a natural village setting, the road can be a bit rough. As for the insects, being surrounded by nature does come with the occasional little visitor but we'll make sure to step up our pest control efforts to keep the rooms as comfortable as possible. Hope to welcome you back again for an even better stay! 🏡🌿✨
Guest User
Caravan
Stayed in Feb 2026
Traveling with friends
3 review
9.0/10
Great
Posted on Apr 1, 2026
Great place very relaxing nice view very quite at least this is the definition of getting out of hustle and bustle of the city's then when going back their give free vegetables love the worker over there very friendly 😀
Response from Property: Thank you for the lovely review! 🙏😊 We're so happy you had a relaxing stay and enjoyed the views — that's exactly the vibe we're going for! 🌿🏔️ Our team will be so happy to hear your kind words, and we hope the vegetables were a tasty little goodbye gift from us! 🥬 Can't wait to welcome you back to Kundasang Mount Garden soon! 🎉