Anonymous User
September 12, 2023
The only 2 points are for Xiao Wang and the other children at the front desk. Those two children were very nice. They helped carry the boxes and had a good attitude. But in general, the hotel as a whole, and the two nights I stayed there, made me completely fall out of love with the Jianglu brand! I have been paying attention to the official account of Jianglu before, and decided to unsubscribe after my stay. Now let’s talk about why.
1. Hygiene is extremely poor! The carpet in the "light luxury split-level room" I lived in was so dirty... I felt sick even if I stepped on it! I hate it when I shoot it because it dirty the lens! Just think about it, just two nights! The carpet was dirty, the faucets were dirty, they were stained, and they looked disgusting. I stayed for 2 nights in a row. On the second day, only the housekeeper came to collect the garbage, but there was no cleaning at all. After spending so many days in Yunnan, Jianglu is the dirtiest B&B!
2. I am a Ctrip VIP. When I made the reservation, the website clearly stated "free room upgrade." However, when I checked in, I arrived at 3pm and even said that it had not been cleaned. Then after my reminder and slight protest, the hotel upgraded the room. It was the particularly dirty room I just mentioned.
3. The design of the room is particularly problematic. The split level is very inconvenient. You have to go up and down stairs to use the toilet and wash your face. It is also very dark. There is a wall facing the outside, and there are no flowers displayed on the website on that wall.
4. The weirdest thing is that there is a parking lot under the floor of the room! ! ! All kinds of people and cars pass by below every day. The sound of parking, people smoking... The accommodation experience can be described as torture.
5. The location is inconvenient. It is very far from the city. It is not convenient to go to the airport or the city center.
Other issues such as the breakfast being unpalatable and the sofa in the room being stained are nothing compared to the other points.
I have been paying attention to the official account of Jiangsu Cottage. This time I stayed in Kunming for 2 nights and made a reservation directly by searching for "Jianglu Clan" without even thinking about it. It turned out to be the worst hotel among the 7 hotels I stayed in in Yunnan! The standards of homestays in Yunnan should not be like this. If this is the health standard of Jianglu, I can only advise everyone to choose carefully. (I didn’t take any photos of the extremely dirty carpets and faucets because I really didn’t want to affect my travel mood. This picture was taken while standing at the window. All the cars were just under the floor where I lived. It was the first time I saw such a weird thing. design.)
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