Manyi Hotel (Kunming Dianchi Park 1903) Reviews

Response from Property: 尊敬的賓客您好，非常抱歉此次二次入住沒能給您和孩子帶來舒適滿意的體驗，收到您5月28日入住反饋的兩間客房問題，我們深感愧疚與自責。針對您提到的一間客房門口感應燈整夜常亮未及時維修、另一間受空調外機噪音影響休息，以及入住排房未充分考慮帶娃需求的問題，我們已第一時間記錄並整改，工程部門已連夜對故障感應燈、空調外機逐一檢修排查，後續會加強全店客房硬件巡檢頻次，杜絕設備老化、維護不到位的情況。同時我們也會優化入住排房機制，優先為帶小童家庭安排安靜無噪音的房型。出行本是為了休閑放鬆，因我們的硬件維保和服務疏漏打擾到您與孩子的休息，我們再次誠懇致歉，期待能有機會彌補不足，用更好的設施與服務迎接您的再次光臨。

Response from Property: 尊敬的賓客，非常感謝您對酒店的認可與細緻好評！很高興您對我們優美的環境、精緻的裝修以及便利的交通感到滿意，也感謝您對房間衞生舒適度和前台服務的肯定。我們始終堅持用心做好每一處細節，力求讓每一位客人都能住得舒心、安心、放心。您的滿意是我們前進的最大動力，我們也會繼續提升服務品質，為您帶來更好的入住體驗。期待您的再次光臨，祝您出行順利，萬事順遂！

Response from Property: 尊敬的賓客您好！非常感謝您給予我們滿分好評與如此真誠的認可，能為您帶來舒心滿意的入住體驗，我們倍感榮幸。很高興您喜歡寬敞明亮的客房與乾淨舒適的床品，也感謝您對前台服務效率和熱情態度的肯定。我們始終以貼心細緻的服務為宗旨，用心守護每一位客人的出行時光。您的認可就是我們不斷進步的動力，期待在不久的將來再次與您相遇，祝您事事順心、旅途愉快！

Response from Property: 尊敬的賓客，非常感謝您一直以來對曼忻的偏愛與支持，看到您時隔許久再次入住，依舊選擇我們並給予如此真誠的好評，我們倍感温暖與鼓舞。深知您是酒店的老朋友，我們也一直在用心優化設施與環境，此次對小童房及整體設備、空氣、噪音等方面的升級改進，能讓您重拾當初的歡喜與滿意，是我們最欣慰的事。未來我們仍會堅守品質，不斷提升細節體驗，期待您常回家看看，繼續陪伴曼忻一同成長，祝您生活順遂，萬事順心

Response from Property: 尊敬的賓客，非常感謝您抽出寶貴時間給予我們如此細緻用心的好評！看到您對酒店環境、房間採光、床墊舒適度以及隔音效果都十分滿意，我們由衷感到開心與欣慰。您提到的早餐新鮮豐富、細節到位，更是對我們服務與管理工作最大的肯定。我們始終致力於為每一位出行的朋友打造乾淨舒適、安心愜意的入住體驗，您的認可就是我們不斷提升的動力。期待您的再次光臨，祝您旅途愉快，萬事順遂！

Response from Property: Dear guest, we apologize for seeing your check-in experience at the hotel. I am also very sorry for some hardware shortcomings. We have different styles for the same room type, and windows of different sizes to choose from. We hope to provide you with a satisfactory stay experience next time, and all hotel staff will work tirelessly to continuously improve their service capabilities. All staff of Mansion Hotel sincerely look forward to your visit again! Bon Voyage!

Response from Property: Dear guest, thank you very much for choosing us among thousands of hotels. We are very happy to help you when you need us. Thank you very much for your suggestions. We will actively adopt them. The hotel is only a ten-minute drive from the famous scenic spot and is your first choice for business and travel. All staff of Manxin Hotel are looking forward to your visit again!

Response from Property: Dear family, hello! All encounters have cause and effect; Xiaoman cherishes every encounter and is grateful for every encounter! Thank you for choosing us in thousands of hotels and sharing your wonderful stay experience with everyone! Xiaoman can't do without the support of all the little masters on the way forward. Thank you for your encouragement. We will continue to work hard and do better and better! Looking forward to your stay again~

Response from Property: Dear family, hello! Thoughtful service and enthusiasm, those who have never met will eventually meet. I hope that every time the guest officer comes, he can feel Man Xin's enthusiasm. Man Xin pays great attention to the sanitation cleaning and disinfection of the environment of various departments in the hotel. The items in the room are strictly disinfected and cleaned, so the guests can stay at ease. We are committed to creating a warm and sweet home for our guests. The hotel management philosophy is honest management and service to win. The hotel also implements ward round-free, deposit-free, free water, free afternoon tea, free fruit welcome, etc. It is super fast and convenient to check in and out. Looking forward to your next stay ~

Response from Property: Dear Guest, we were so delighted to see how much you and your child loved the Elsa-themed room! Seeing your child's reluctant departure filled our hearts with warmth. To create this fairytale-like haven, we meticulously arranged princess-themed bedding, decorative items, and dreamy lighting, hoping to fulfill your child's fairytale dreams. We are honored to have been a cherished memory of your and your child's trip, and we look forward to bringing your little one back to our hotel to create even more joyful moments!

Response from Property: Dear Manxin Hotel, thank you for taking the time to leave your honest review. Manxin Hotel Park 1903 is positioned as an urban luxury resort hotel. It blends the Sino-French culture of the Yunnan-Vietnam Railway with the traditional minority cultures of Yunnan, creating a unique theme culture for the hotel. Our service is also meticulous; we strive to focus on every detail and create memorable experiences, allowing you to escape work stress, relax, and enjoy your Manxin stay. We hope every guest has a comfortable and enjoyable stay. We maintain high standards for both the hotel's facilities and our staff's service, treating our guests with genuine care. Behind the hotel is a large Dream Federation amusement park, suitable for children of all ages. All staff at Manxin Hotel sincerely look forward to your next visit! We wish you a pleasant journey!

Response from Property: 【💖Great Location, Great Service💖】Thank you so much for your patronage! From the moment you enter Manxin, your first impression must be our professional, personalized service and efficient operations. Most importantly, we don't make you feel unfamiliar or indifferent; Manxin's sincere and enthusiastic spirit shines through. We offer a wide variety of breakfast options, including Chinese whole grains and Western desserts and delicacies—a truly abundant selection! Every time you visit, we ensure you experience a different breakfast; the ingredients are fresh, the taste is superb, and it's definitely worth trying. Your satisfaction and comfort are always Manxin's pursuit, and we will continue to maintain our excellent service. We look forward to your next visit and wish you a pleasant journey!

Response from Property: 尊敬的客人，您好！非常感謝您百忙之中對我們的點評,美好的一天，從早餐開始，如果早餐沒有吃飽吃好吃舒暢那一整天的激情活力就沒有了，所以我們的早餐有中西式，單品數量有50-60個產品，熱菜， 冷菜 ，糕點 ，水果 ，咖啡， 茶 豐富多樣供您選擇。漏水問題是我們的疏忽，後期會加強排查！我們真誠期待您的再次光臨！

Response from Property: 親愛的家人，您好！能得到您的滿意和誇獎小曼十分開心！ 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每 一位賓客享有賓至如歸的入住感受。我們會再接再厲，會越做越好的喲！期待您的再次入住～