The Hump Hostel

The Hump Hostel Reviews

The Hump Hostel

Building JB2-2, Jinma Bijifang Commercial Pedestrian Street, Jinbi Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
The Hump Hostel
The Hump HostelThe Hump HostelThe Hump Hostel
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The Hump Hostel Guest Reviews

4.6/5
Very Good
894 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(894)
Positive reviews(866)
Reviews with photos/video(272)
Classy environment(67)
Easy to get around(55)
Located downtown(37)
Comfortable bed(34)
Friendly front desk staff(33)
Convenient for shopping(30)
Well designed(19)
Garden view(10)
Negative reviews(28)
yanMrshairul
Duplex Family Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
This hostel is so good and worth to stay. All the staffs were so helpful and very nice. The room was clean, tidy and comfy. Surely will come and stay here again.
Response from Property: Dear customer, hello! Thank you very much for choosing to stay at our hotel and leaving us with such a highly rated five-star review! Your recognition is our greatest motivation and also the greatest affirmation of our work. During your visit, we did our best to provide you with a comfortable and pleasant stay experience, which made you feel satisfied. We are very pleased. We are deeply honored by your praise for our services and facilities. We have always been committed to providing high-quality service and a warm accommodation environment for every guest, and your feedback lets us know that we are on the right path. Your feedback is crucial to us. We will convey your praise to our team to encourage them to continue maintaining excellent service standards. At the same time, we will continue to work hard to improve and enhance our service quality, creating a better stay experience for you and all guests. Thank you again for your choice and support. We look forward to more opportunities in the future to provide you with high-quality services. If you have any other needs or suggestions, please feel free to contact us at any time. Wishing you a happy life!
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augusty
Light Luxury 2-bed Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Such a cute hostel! The staffs were super nice as well. Would love to come back.
Response from Property: Dear guest, we sincerely thank you for choosing our hotel during your stay and giving us a 5-star high rating. Your satisfaction and recognition are the driving force behind our progress and the greatest affirmation of our services. We promise to continue working hard to provide you with better service and a comfortable environment. During your stay, we hope you can feel the warmth and comfort of home. Our team of employees has always been committed to providing personalized service to every guest, making you feel at home here. From the decoration of the guest rooms to the taste of the dining, we strive to do our best to ensure that you have a pleasant time here. At the same time, we also attach great importance to your opinions and suggestions. Your valuable feedback will help us continuously improve our service quality and enhance customer satisfaction. If you have any areas that need improvement during your stay, please feel free to let us know and we will make adjustments as soon as possible to provide you with a better experience. Thank you again for your support and trust. We look forward to your visit again. If you have any questions or needs, please feel free to contact our front desk service staff, and we will be happy to assist you. Wishing you a happy life and smooth work!
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Syiqin95
Duplex Family Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel location is very strategic. Easy access to Nanping Street. The room also very spacious and they clean the room everyday. Overall is very good and nice. Would recommend to my acquaintance.
Response from Property: Dear customer, hello! Thank you very much for choosing to stay at our hotel and leaving us with such a highly rated five-star review! Your recognition is our greatest motivation and also the greatest affirmation of our work. During your visit, we did our best to provide you with a comfortable and pleasant stay experience, which made you feel satisfied. We are very pleased. We are deeply honored by your praise for our services and facilities. We have always been committed to providing high-quality service and a warm accommodation environment for every guest, and your feedback lets us know that we are on the right path. Your feedback is crucial to us. We will convey your praise to our team to encourage them to continue maintaining excellent service standards. At the same time, we will continue to work hard to improve and enhance our service quality, creating a better stay experience for you and all guests. Thank you again for your choice and support.
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ShaneWang
8-Person Dormitory Room (Male Only)
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Amazing location. Right in the city center. Although the metro is a 15minutes walk away. Very clean, very comfortable stay. The staff were amazing. They have great selection of drinks and food too. And the location is right upstairs a great restaurant. Highly recc. Will book again.
Response from Property: Dear guest, we sincerely thank you for choosing our hotel during your stay and giving us a 5-star high rating. Your satisfaction and recognition are the driving force behind our progress and the greatest affirmation of our services. We promise to continue working hard to provide you with better service and a comfortable environment. During your stay, we hope you can feel the warmth and comfort of home. Our team of employees has always been committed to providing personalized service to every guest, making you feel at home here. From the decoration of the guest rooms to the taste of the dining, we strive to do our best to ensure that you have a pleasant time here. At the same time, we also attach great importance to your opinions and suggestions. Your valuable feedback will help us continuously improve our service quality and enhance customer satisfaction. If you have any areas that need improvement during your stay, please feel free to let us know and we will make adjustments as soon as possible to provide you with a better experience. Thank you again for your support and trust. We look forward to your visit again. If you have any questions or needs, please feel free to contact our front desk service staff, and we will be happy to assist you. Wishing you a happy life and smooth work!
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Yusra Mohd Z
Light Enjoy Queen Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Good location. Will recommend to others. The room is nice and exceed my expectation. Really like the hotel design
Response from Property: Dear guest, thank you very much for choosing our hotel and giving us a high five-star rating. Our hotel is designed as a hostel and a hotel. Thank you for your love of our hotel. We are located in Jinma Biji Square, a landmark scenic spot in the center of Kunming, opposite Nanping Pedestrian Street, only about 10 minutes walk from the subway station, the location is excellent! All hotel staff wish you a pleasant trip! Welcome next time!
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Guest User
12-Person Dormitory Room (Male Only)
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 4, 2025
It was very clean. Reception people were so nice and they spoke very good english. The location is the best nerby the metro, and the hostel is located in the old vila of Kunming! I would recomend it to everybody.
Response from Property: Dear guests, we sincerely thank you for choosing our hotel during this stay and giving us a 5-star high evaluation. Your satisfaction and recognition are our driving force and the greatest affirmation of our service. We promise to continue to work hard to provide you with better service and a comfortable environment. During your stay, we hope you can feel the warmth and comfort of home. Our staff team has been committed to providing personalized services to each guest, so that you can feel at home here. From the layout of the guest room to the taste of catering, we strive to do our best so that you can have a good time here. At the same time, we also attach great importance to your opinions and suggestions. Your valuable opinions will help us continuously improve the quality of service and improve customer satisfaction. If you have any improvements during the check-in process, please feel free to let us know. We will make adjustments as soon as possible to bring you a better experience. Thank you again for your support and trust in us. We look forward to your next visit. If you have any questions or needs, please feel free to contact our front desk staff. We will serve you wholeheartedly. I wish you a happy life and a smooth work!
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Camyla Dayane
Six-Person Dormitory Room (Female Only)
Stayed in Jan 2025
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Very clean and organized place, nice common areas, staff very kind. very good location, near to attractions and train station
Response from Property: 尊敬的客人,我們衷心感謝您在本次入住期間選擇我們的酒店,並給予我們5星的高度評價。您的滿意和認可是我們前進的動力,也是對我們服務的最大肯定。我們承諾會繼續努力,為您提供更優質的服務和舒適的環境。在您的入住期間,我們希望您能夠感受到家的温馨與舒適。我們的員工團隊一直致力於為每一位客人提供個性化的服務,讓您在這裏感受到賓至如歸的體驗。從客房的佈置到餐飲的口味,我們都力求做到最好,讓您在這裏度過愉快的時光。同時,我們也非常重視您的意見和建議。您的寶貴意見將有助於我們不斷完善服務質量,提升客户滿意度。如果您在入住過程中有任何需要改進的地方,請隨時告訴我們,我們將盡快作出調整,為您帶來更好的體驗。再次感謝您對我們的支持與信任,我們期待着您的再次光臨。如果您有任何問題或需求,請隨時聯繫我們的前台服務人員,我們將竭誠為您服務。 祝您生活愉快,工作順利!
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Anonymous User
Enjoy A Large Queen Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Just love the ambience and the environment. The staff so polite and the location so strategic. Near to shopping mall. You can walk and find good restaurants to eat and chagee. Love from Malaysia ppl
Response from Property: 尊敬的客人,我們衷心感謝您在本次入住期間選擇我們的酒店,並給予我們5星的高度評價。您的滿意和認可是我們前進的動力,也是對我們服務的最大肯定。我們承諾會繼續努力,為您提供更優質的服務和舒適的環境。在您的入住期間,我們希望您能夠感受到家的温馨與舒適。我們的員工團隊一直致力於為每一位客人提供個性化的服務,讓您在這裏感受到賓至如歸的體驗。從客房的佈置到餐飲的口味,我們都力求做到最好,讓您在這裏度過愉快的時光。同時,我們也非常重視您的意見和建議。您的寶貴意見將有助於我們不斷完善服務質量,提升客户滿意度。如果您在入住過程中有任何需要改進的地方,請隨時告訴我們,我們將盡快作出調整,為您帶來更好的體驗。再次感謝您對我們的支持與信任,我們期待着您的再次光臨。如果您有任何問題或需求,請隨時聯繫我們的前台服務人員,我們將竭誠為您服務。祝您生活愉快,工作順利!
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Guest User
12-Person Dormitory Room (Male Only)
Stayed in Jan 2025
Solo travelers
2 review
4.5/5
Great
Posted on Feb 15, 2025
Really great hostel. Booked it at about 10.30pm and they were able to accommodate me. Great indoor and outdoor bar area. Great location. Beds were clean.
Response from Property: 尊敬的客人,非常感謝您選擇我們的酒店並留下如此正面的評價。我們非常高興地得知您對我們的服務和設施感到滿意。您的滿意度是我們工作的最大動力。我們一直致力於為每一位客人提供最優質的服務和舒適的環境。如果您在入住期間有任何需要改進的地方,或者有任何建議,我們非常歡迎您隨時向我們反饋。再次感謝您的好評,期待在不久的將來再次為您服務。祝您生活愉快!
Guest User
Duplex Family Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Hump hostel review The hotel is spotless, check in process was smooth. They even allow us for late checkout. I’m surprised by the hotel room. They called it hostel, but the family room is so big, affordable and clean. They do have options for dorm room. I went to their shared toilet and it was so clean, with hairdryers, and sitting toilet (very rare in china) They even have the washing machine and dryer. They allowd us to put our luggage free of charge after we check out. Allowing us to strolling in the city centre while waiting for our flight time. Location wise is also perfect Close with everything. Mosque and halal food literally 4 minutes walk. I will definitely repeat my stay in the hump hostel when i return to kunming. This time, i will bring my family
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Response from Property: Dear guests, we sincerely thank you for choosing our hotel during your stay and give us a high evaluation of 5 stars. Your satisfaction and recognition are the driving force for our progress and the greatest affirmation of our service. We promise to continue our efforts to provide you with better service and comfortable environment. During your stay, we hope you can feel the warmth and comfort of home. Our staff team has been committed to providing personalized service for every guest, so that you can feel at home here. From the layout of rooms to the taste of dining, we strive to do our best to make you enjoy your stay here. At the same time, we also attach great importance to your opinions and suggestions. Your valuable comments will help us to continuously improve service quality and enhance customer satisfaction. Please feel free to let us know if there is anything you need to improve during your stay, and we will make adjustments as soon as possible to bring you a better experience. Thank you again for your support and trust, and we look forward to your coming again. If you have any questions or needs, please feel free to contact our front desk service staff, and we will serve you wholeheartedly. I wish you a happy life and smooth work!
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Guest User
12-Person Female Dormitory Bed
Stayed in Dec 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very nice hostel, very organIse, large bed in the dormitory and a large choice of food beers at the bar !
Response from Property: 酒店回覆內容:尊敬的客人,我們衷心感謝您在本次入住期間選擇我們的酒店,並給予我們5星的高度評價。您的滿意和認可是我們前進的動力,也是對我們服務的最大肯定。我們承諾會繼續努力,為您提供更優質的服務和舒適的環境。在您的入住期間,我們希望您能夠感受到家的温馨與舒適。我們的員工團隊一直致力於為每一位客人提供個性化的服務,讓您在這裏感受到賓至如歸的體驗。從客房的佈置到餐飲的口味,我們都力求做到最好,讓您在這裏度過愉快的時光。同時,我們也非常重視您的意見和建議。您的寶貴意見將有助於我們不斷完善服務質量,提升客户滿意度。如果您在入住過程中有任何需要改進的地方,請隨時告訴我們,我們將盡快作出調整,為您帶來更好的體驗。再次感謝您對我們的支持與信任,我們期待着您的再次光臨。如果您有任何問題或需求,請隨時聯繫我們的前台服務人員,我們將竭誠為您服務。 祝您生活愉快,工作順利!
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Anonymous User
10-Person Dormitory Room (Female Only)
Stayed in Jun 2024
Solo travelers
10 review
3.2/5
Posted on Jun 29, 2024
I like the location, just cross the street to get to the nearest attractions. The rooftop also got the nice view! The bed is too thin, and toilet is shared between males and females. Which i dont like…. Only suitable for 1 night stay.
Response from Property: Dear guest, thank you very much for your feedback. You have given our hotel some positive feedback, and we value your feedback very much. At the same time, we will continue to improve and perfect the issues you mentioned in the future, which will bring you a bad stay experience. We deeply apologize and hope that your next stay can bring you a better experience. We wish you a happy life!
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MarianaV
10-Person Dormitory Room (Female Only)
Stayed in Nov 2024
Solo travelers
23 review
4.0/5
Very Good
Posted on Dec 14, 2024
Very good location. I just stayed for one night, so I don't have many things to say. Everything was ok.
Response from Property: Dear guests, thank you very much for choosing our hotel and leaving such a positive review. We are pleased to know that you are satisfied with our services and facilities. Your satisfaction is the biggest motivation for our work. We are committed to providing every guest with the best service and comfortable environment. If you have any improvement or suggestions during your stay, you are very welcome to let us know. Thank you again for your good comments and look forward to serving you again in the near future. I wish you a happy life!
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Guest User
8-Person Dormitory Room (Male Only)
Stayed in Feb 2025
Solo travelers
17 review
5.0/5
Outstanding
Posted on Feb 28, 2025
top location, clean and fancy place. nice rooms and dorms. recommended
Response from Property: 尊敬的客人,我們衷心感謝您在本次入住期間選擇我們的酒店,並給予我們5星的高度評價。您的滿意和認可是我們前進的動力,也是對我們服務的最大肯定。我們承諾會繼續努力,為您提供更優質的服務和舒適的環境。在您的入住期間,我們希望您能夠感受到家的温馨與舒適。我們的員工團隊一直致力於為每一位客人提供個性化的服務,讓您在這裏感受到賓至如歸的體驗。從客房的佈置到餐飲的口味,我們都力求做到最好,讓您在這裏度過愉快的時光。同時,我們也非常重視您的意見和建議。您的寶貴意見將有助於我們不斷完善服務質量,提升客户滿意度。如果您在入住過程中有任何需要改進的地方,請隨時告訴我們,我們將盡快作出調整,為您帶來更好的體驗。再次感謝您對我們的支持與信任,我們期待着您的再次光臨。如果您有任何問題或需求,請隨時聯繫我們的前台服務人員,我們將竭誠為您服務。 祝您生活愉快,工作順利!
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Guest User
Duplex Family Room
Stayed in Dec 2024
Family
7 review
4.7/5
Amazing
Posted on Dec 24, 2024
Service is amazing. Location is superb. Highly recommended. Room is a bit dark though.
Response from Property: Dear guests, thank you very much for choosing our hotel and leaving such a positive review. We are pleased to know that you are satisfied with our services and facilities. Your satisfaction is the biggest motivation for our work. We are committed to providing every guest with the best service and comfortable environment. If you have any improvement or suggestions during your stay, you are very welcome to let us know. Thank you again for your good comments and look forward to serving you again in the near future. I wish you a happy life!
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