Feilite Hotel Reviews
Feilite Hotel
Building 9, Shili Xincheng City, Opposite Qicai Yunnan First City, Chaoyun Street Intersection, Chenggong District, Kunming, Yunnan, ChinaView hotel details
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Guest Reviews of Feilite Hotel
9.0/10
Good
403 review
Verified reviewsLocation8.9
Amenities8.9
Service9.3
Cleanliness9.0
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All reviews(403)
Positive reviews(386)
Reviews with photos/video(39)
Large rooms(27)
Friendly front desk staff(12)
Convenient for shopping(11)
Delicious breakfast(10)
Average sound insulation(9)
Stayed multiple times(8)
Close to metro(5)
Nice bathtub(3)
Negative reviews(15)
Beian30°C
Business Double Room
Stayed in Apr 2025
Business traveler
29 review
Great
Posted on May 22, 2025
The room was very clean and tidy. The facilities in the room I stayed in were a little old (Room 2409). When I took a shower, the water would flow from the door crack to the entire bathroom. The hotel staff was very considerate and attentive. The surrounding environment was very convenient. There were restaurants and shopping outside the hotel. You could buy Yunnan flower cakes in the shop downstairs.
Original textTranslated by Google
Response from Property: Dear guests, we would like to express our deepest gratitude to you for choosing to stay at our hotel and generously sharing your valuable stay experience. We always keep in mind our original intention and create unforgettable memories for every guest with sincere hospitality. We sincerely invite you to share more details and feelings of your stay. Each of your suggestions and feedback is an important cornerstone for us to continuously optimize our services and pursue excellence, providing you and every future guest with a more excellent accommodation experience.
Guest User
Business Standard Room
Stayed in May 2025
Other
2 review
Very good
Posted on Jul 3, 2025
The room is nice, and the facilities are complete. There are a lot of snacks around, so it's very convenient to eat or shop. I've stayed here many times. . . .
Original textTranslated by Google
Response from Property: 衷心感謝您分享美好的入住體驗 我們整個團隊都感到無比的欣喜 為每一位顧客創造難忘而舒適的體驗 是我們始終不變的追求 真誠期待在不久的將來 能有機會再次為您提供服務
Guest User
Business Double Room
Stayed in Jun 2025
Business traveler
27 review
Outstanding
Posted on Jul 9, 2025
Very good, quiet, clean, with complete facilities. It will be the first choice in the future
Original textTranslated by Google
Response from Property: 感謝您這麼認真的點評，以及對我們服務和酒店品質的肯定，我們一定會認真做好每個細節，讓消費者更加滿意，恭候您的下次光臨！
Guest User
Business Standard Room
Stayed in Nov 2024
Other
23 review
Great
Posted on Dec 15, 2024
Facilities: Very good
Sanitation: Very clean
Environment: Very close to the subway station, 300 meters away, 5 kilometers away from the high-speed rail station, very convenient transportation, there is a shopping mall below, it is very convenient to eat and shop
Service: Free room upgrade
The only drawback is that there is no hot water in my room and I can't take a hot shower
Original textTranslated by Google
Response from Property: Dear guest: Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. Regarding the hot water problem you mentioned, we are cleaning the solar tubes these two days. We found the shortcomings from the subtleties, maintained the good aspects, and improved the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Business Double Room
Stayed in May 2025
Solo traveler
1 review
Outstanding
Posted on Jun 3, 2025
Very good! The conditions in terms of hygiene and other aspects are good, everything is complete, the lobby and canteen services are excellent, and breakfast is also OK. It really makes guests feel at home👍👍👍
Original textTranslated by Google
Response from Property: Dear guests, we would like to express our deepest gratitude to you for choosing to stay at our hotel and generously sharing your valuable stay experience. We always keep in mind our original intention and create unforgettable memories for every guest with sincere hospitality. We sincerely invite you to share more details and feelings of your stay. Each of your suggestions and feedback is an important cornerstone for us to continuously optimize our services and pursue excellence, aiming to provide you and every future guest with a more excellent accommodation experience.
Guest User
Business Standard Room
Stayed in Apr 2025
Business traveler
13 review
Outstanding
Posted on May 9, 2025
The room is clean and sanitary, with convenient transportation to the shopping district and subway downstairs.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at the Philite Hotel and giving us high praise. Your praise has given us great encouragement and is also the driving force for us to keep moving forward. We will continue to maintain our enthusiastic service attitude and look forward to your visit again!
Guest User
Business Double Room
Stayed in Mar 2025
Couple
7 review
Outstanding
Posted on Jun 6, 2025
**Hotel review sample (about 150 words)**
This stay is very satisfying! The hotel is conveniently located, with convenient transportation and dining. The front desk service is warm and thoughtful, the check-in is efficient, and the room type is upgraded. The room is clean and spacious, the bedding is comfortable, the facilities are complete, and the sound insulation is also very good, so I slept very well at night. The bathroom is clean and bright, with plenty of hot water and good quality toiletries. The breakfast is rich in variety and delicious, and the service staff is friendly. The overall environment is elegant and quiet, the price-performance ratio is super high, and the details are carefully considered. I will choose this place again on my next business trip or travel, and I strongly recommend it to you.
Original textTranslated by Google
Response from Property: Dear guest, your high evaluation and praise are like warm sunshine that illuminates our way forward. Thank you for your high recognition of the enthusiasm and professionalism of our service staff. This is exactly what we are constantly pursuing - to make every guest feel comfortable and at ease at home. We look forward to your next hotel trip and believe that we will once again provide you with an unforgettable stay experience with excellent service.
Anonymous User
Executive Room (2 Beds)
Stayed in Jun 2025
Family
11 review
Posted on Jul 20, 2025
The bathroom is transparent, which is embarrassing. The hygiene is average.
Original textTranslated by Google
Response from Property: 非常感謝您的反饋，我們深知您對酒店評價一般。我們會採取措施改善我們的服務和設施，以滿足您的需求和期望。如果您有任何其他建議或意見，請隨時告訴我們，我們將竭盡所能為您提供更好的服務。
Guest User
Executive Double Room
Stayed in Apr 2025
Other
7 review
Posted on May 16, 2025
In a building, there are all kinds of people, it's not clean, the carpet is full of hair
Original textTranslated by Google
Response from Property: Dear guest, I am very sorry that you are not satisfied. Our hotel is located in the commercial street. The hotel lobby is on the 1st floor. The rooms are on the 22nd to 25th floors of this building. When you checked in yesterday, the aunt was cleaning the carpet. I am deeply sorry for the bad experience you had.
Anonymous User
Business Double Room
Stayed in Mar 2025
Business traveler
22 review
Posted on May 3, 2025
I don't recommend staying here. If it weren't for the arrangement of the conference organizing committee, I would not stay here. The sound insulation is very poor, the noise is very loud, and I can't sleep.
Original textTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We are very sorry that you encountered some problems during your stay, which caused you inconvenience and trouble. We will definitely reflect seriously and actively improve to ensure that your and other guests' stay experience becomes more pleasant and comfortable. I wish you a happy life!
Guest User
Business Standard Room
Stayed in May 2024
Business traveler
29 review
Outstanding
Posted on Jun 13, 2024
The hotel has a rich breakfast menu and the lobby is easy to find on the first floor
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your 5-point review! The hotel advocates "heart service" and we are trying to find opportunities to provide you with services. The hotel is located on the 1st floor of Building 9, Shili Xincheng, Chunrong Street, Chenggong District, with convenient transportation and complete facilities. We will provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Romantic Times Theme Room
Stayed in Apr 2024
Traveling with friends
5 review
Amazing
Posted on May 7, 2024
Good location, there are a lot of places nearby where you can eat, have fun in the shopping center
Original textTranslated by Google
Response from Property: Dear Guest, Hello, thank you for stopping by and sharing your experience. We are all very happy to see your satisfactory rating! I hope that next time you come to Kunming, you can choose our hotel. Thank you again, have a nice life!
Guest User
Executive Double Room
Stayed in Apr 2025
Business traveler
31 review
Outstanding
Posted on Jun 4, 2025
Satisfied, but you have to book a high-end room
Original textTranslated by Google
Response from Property: Dear guests, we are delighted and encouraged to receive your positive feedback on our services. We promise to continue to improve and care for every guest with more meticulous services to ensure that everyone who steps into the hotel can feel the warmth and comfort of home. Your satisfaction is the source of our continuous progress, and we sincerely look forward to welcoming you again in the future.
Anonymous User
Executive Double Room
Stayed in Jan 2024
Solo traveler
55 review
Posted on Mar 3, 2024
The hotel is a bit older. It is on the same floor as the apartment building. Several hotels are also on this building. There are many people and it is very mixed. It is not of a high level. Can I stay in an ordinary hotel? , surrounded by business districts, quite convenient for eating.
Original textTranslated by Google
Response from Property: Dear guest: Thank you sincerely for your valuable opinions. We will pay more attention to the details in this area and will do better for your next visit!
Guest User
Executive Room (2 Beds)
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Feb 18, 2024
The room is spacious, clean and tidy, with complete facilities. There are many snacks, breakfast and dinner, and barbecue nearby. It is convenient for shopping and close to the subway entrance. The hotel is spacious and quiet, with good service. It is comfortable to stay and sleep well. It is worth staying. I will stay there next time
Original textTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!