Starway Hotel (Kuqa Tianshan Middle Road) Reviews

Response from Property: 非常感謝您的認可！我們一直致力於為客人提供乾淨舒適的入住環境，很開心能幫您提前辦理入住，併為您規劃石窟之旅。祝您旅途愉快，歡迎常回來！店長：樊世博

Response from Property: 非常感謝您細緻又真實的走心評價！很高興您認可酒店乾淨整潔的環境、齊全的設施、熱情周到的服務以及豐富可口的早餐。對於臨街房間夜間噪音、衞生間輕微反味的問題我們十分重視，已及時排查整改。後續也會持續優化客房細節，用心完善每一處體驗。小區朝向房型安靜舒適，性價比也是我們用心把控的亮點，期待您下次入住選擇安靜房型，我們定會做得更好，祝您萬事順意！店長：陳奕偉

Response from Property: 尊敬的賓客，非常感謝您選擇我們酒店；硬件設施完善，房間舒適乾淨；周邊交通方便美食眾多；我們是華住品牌旗下星程酒店，酒店裝修設計服務一應按照公司標準配置；感謝您認可；酒店周邊有夜市步行5-8分鐘即可到達，非常熱鬧，周邊生活條件方便快捷；酒店門口也有公共免費停車位，酒店在隔壁小區也有自有停車位。我們部分房間都有小冰箱，可供入住的客人使用；也非常感謝您的肯定。每一位員工都將我們的顧客視為家人一般，期待與您的再次相遇能給您帶來更好的入住體驗！期待再次光臨，祝旅途愉快！店長：陳奕偉!

Response from Property: 尊敬的客人：感謝您選擇入住我們酒店並分享您的寶貴反饋。很高興您對我們優越的地理位置和美味的早餐感到滿意!關於您提到的停車場和噪音問題，我們非常理解這會帶來一些不便。酒店所在的社區環境確實需要我們與鄰里共享資源，我們也在持續尋找更優的解決方案。同時，我們會加強對客房隔音的檢查與維護，致力為客人提供更靜謐的休憩環境。期待您的再次光臨，讓我們為您帶來更完美的入住體驗!店長：樊世博

Response from Property: 感謝您對肖怡的認可與好評！很開心她的專業與貼心為您帶來了舒心的入住體驗，我們會把這份肯定轉達給她，也期待您再次光臨，祝您一切順利✨店長:樊世博

Response from Property: 尊敬的賓客，非常感謝您選擇我們酒店；硬件設施完善，房間舒適乾淨；周邊交通方便美食眾多；我們是華住品牌旗下星程酒店，酒店裝修設計服務一應按照公司標準配置；感謝您認可；酒店周邊有夜市步行5-8分鐘即可到達，非常熱鬧，周邊生活條件方便快捷；酒店門口也有公共免費停車位，酒店在隔壁小區也有自有停車位。我們部分房間都有小冰箱，可供入住的客人使用；也非常感謝您的肯定。每一位員工都將我們的顧客視為家人一般，期待與您的再次相遇能給您帶來更好的入住體驗！期待再次光臨，祝旅途愉快！店長：樊世博

Response from Property: 尊敬的賓客 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們定會繼續努力將服務做到更好時刻準備您的再次迴歸。店長：張翔

Response from Property: Dear Guest, We sincerely apologize that your stay did not meet your expectations and caused you a negative experience. We are deeply sorry. Regarding the issues you raised, we have immediately forwarded them to the relevant departments and initiated corrective measures: 1. We have immediately arranged for professional staff to conduct a comprehensive inspection of the central air conditioning system to ensure its proper functioning. 2. We have strengthened the training of all service personnel to improve their service awareness and professional competence, and strictly standardized service procedures. 3. We have strengthened food and beverage hygiene management, increased the frequency of inspections during food preparation and presentation, and prevented such issues from recurring. We sincerely hope to have the opportunity to make up for this shortcoming. If you would like to give us another chance, please contact the hotel customer service at any time, and we will do our best to provide you with satisfactory service. We apologize again and thank you for your supervision and feedback! Manager: Fan Shibao

Response from Property: Hello, distinguished guests! Your recognition is our driving force. We will continue to work hard to continuously improve our service quality so that every guest can feel at home here. We look forward to having you choose our hotel again. We will welcome you with even greater enthusiasm! Thank you again for your support and love. I wish you a happy life and everything goes well! Store Manager: Zhang Xiang

Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to provide better services and be ready for your return. Store Manager: Zhang Xiang

Response from Property: Hello dear guests! Your recognition is the driving force for our progress. We will continue to work hard to continuously improve our service quality so that every guest can feel at home here. We look forward to having you choose our hotel again and we will welcome you with more enthusiasm! Thank you again for your support and love. I wish you a happy life and all the best! Store manager: Zhang Xiang

Response from Property: Hello, distinguished guests! Thank you very much for choosing our hotel and sharing your stay experience! We are glad that you are satisfied with our service attitude. Your satisfaction is the greatest motivation for our work. We will continue to work hard to maintain a high-quality service level and provide every guest with a more comfortable and enjoyable accommodation experience. Looking forward to seeing you again! If you have any other needs or special requirements, please feel free to contact us, we will serve you wholeheartedly! Store Manager: Zhang Xiang

Response from Property: Hello, distinguished guests! Thank you very much for choosing our hotel and sharing your stay experience! We are glad that you are satisfied with our service attitude. Your satisfaction is the greatest motivation for our work. We will continue to work hard to maintain a high-quality service level and provide every guest with a more comfortable and enjoyable accommodation experience. Looking forward to seeing you again! If you have any other needs or special requirements, please feel free to contact us, we will serve you wholeheartedly! Store Manager: Zhang Xiang

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time. Store manager: Zhang Xiang