Carta Hotel Kyoto Gion

Carta Hotel Kyoto Gion Reviews

Carta Hotel Kyoto Gion

378-1 Kotakecho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8034, JapanView Hotel Details
Carta Hotel Kyoto Gion
Carta Hotel Kyoto GionCarta Hotel Kyoto GionCarta Hotel Kyoto Gion
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Guest Reviews of Carta Hotel Kyoto Gion

8.2/10
Very Good
36 review
Verified reviews
Location8.2
Amenities7.9
Service8.3
Cleanliness8.3
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All reviews(36)
Positive reviews(16)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Large Double Room
Stayed in Aug 2025
Couple
2 review
9.0/10
Great
Posted on Sep 29, 2025
Slight walk from the train station but great value for the price! Pillows are a little thin but overall I had a great stay
Response from Property: Thank you for taking the time to share your recent experience at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to host you at the property the next time your plans include Kyoto!
Guest User
Double Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 13, 2025
I stayed alone as a woman, but the room was clean and spacious. I'm not a big fan of hotels, but the room was just the right size and I felt at ease, and I was able to sleep soundly! There are izakayas nearby, so it's very convenient to go out for drinks at night!
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Response from Property: Thank you very much for staying at Carta Hotel Kyoto Gion. We would also like to thank you for taking the time to share your experience during your busy schedule. All of our staff will continue to strive to make your stay as comfortable as possible. We look forward to welcoming you again. Carta Hotel Kyoto Gion
Guest User
Double Room
Stayed in Apr 2024
Couple
1 review
9.0/10
Great
Posted on May 5, 2024
It was a nice hotel, neither good nor bad. The interior was pure white, which was nice, and there were many windows so sunlight came in in the morning. I stayed for multiple nights, but there was no cleaning, which was disappointing, but for 2 nights it would be enough. There were young people working at the front desk in shifts, but it didn't feel uncomfortable and was overall good.
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Response from Property: Thank you for taking time out of your busy schedule to post your review of your stay. We are very glad that you had a relaxing time at our hotel and were satisfied. All of our staff will continue to make efforts to ensure that you are even more satisfied the next time you stay with us, so we hope that you will continue to support Carta Hotel Kyoto Gion. Carta Hotel Kyoto Gion
211 Randa
Large Double Room
Stayed in Mar 2024
Solo traveler
16 review
8.0/10
Very Good
Posted on Apr 14, 2024
It was clean and just the right size for just sleeping. It was the weekend, so there was a lot of noise from cars driving on the road in front. There was no shaver as an amenity.
Original textTranslated by Google
Response from Property: Thank you for staying at Carta Hotel Kyoto Gion. We would like to thank you for taking the time to post your review. We also appreciate you letting us know about the noise. We will do our best to improve the situation. Carta Hotel Kyoto Gion
Guest User
Large Double Room
Stayed in Mar 2024
Solo traveler
1 review
7.5/10
Posted on Apr 12, 2024
There was mold on the curtains so they should be replaced.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Carta Hotel Kyoto Gion and for posting a review. We appreciate your valuable feedback regarding the curtains. We will use your feedback to make our hotel more comfortable for all our guests. Carta Hotel Kyoto Gion
Guest User
Twin Room
Stayed in Apr 2023
Couple
1 review
9.0/10
Great
Posted on May 7, 2023
The location is very small. It's a 10-minute walk from Daitgu, and you can only go to the bus stop. The facilities are good, the staff are very friendly, and it was clean when I went in, which was great.. but a cockroach came out of the room at night. My,,..head. It fell from above...^^ Since it is a new hotel, I was surprised that it was a cockroach...~
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Response from Property: Thank you for taking the time to share your recent experience at our hotel. We hope to host you at the property the next time your plans include Kyoto!カルタホテル京都祇園
정도토리
Twin Room
Stayed in Dec 2022
Traveling with friends
4 review
9.5/10
Amazing
Posted on Feb 8, 2023
The location wasn't exactly great, but I think it was reasonably good! The staff were friendly and the facilities were great! Seven convenience store is right next door, so it was easy to use :)
Original textTranslated by Google
Response from Property: Thank you for your review and for choosing our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Carta hotel Kyoto Gion
Guest User
Large Double Room
Stayed in Dec 2022
Couple
13 review
8.0/10
Very Good
Posted on Feb 18, 2023
it was cold.
Original textTranslated by Google
Response from Property: We are very sorry for the inconvenience caused by the cold weather. We will make efforts as a team to improve in the future. Carta Hotel Kyoto Gion
Olga Sem
Twin Room
Stayed in Sep 2025
Family
5 review
9.5/10
Amazing
Posted on Nov 7, 2025
Отель в 10 минутах ходьбы от исторического Гиона. До метро тоже дойти можно быстро. Рядом много ресторанов и магазинов. Удобно. Все рядом и всего много. Единственное окна не открываются в номере. Я не люблю кондиционеры по этому окно это важно. Еще были проблемы с горячей водой. Мне их решили - дали ключи от номера на другом этаже… надо было обратиться сразу. В первый день вода работала кое как а на второй уже нет)) путешествовала с ребенком.
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Response from Property: We very much appreciate your comments regarding your stay at Carta Hotel Kyoto Gion.Our hotel's location has been well received by many guests as a base for sightseeing and business. We will continue to strive to make our guests' stays memorable, not resting on our laurels of a convenient location. We will continue to work hard every day to ensure that you have a comfortable stay the next time you visit.However, we would like to take into consideration your valuable feedback on areas for improvement so that we can provide better service in the future. We apologize for any inconvenience caused.We hope to host you at the property the next time your plans include Kyoto!
Guest User
Stayed in Sep 2025
Other
8.0/10
Very Good
Posted on Oct 8, 2025
Good hotel in a prime location. It’s very compact but that’s to be expected and quiet considering the location. The only real negative is the poor internet. It’s painfully slow. It would put me off staying here again. I asked if there was faster internet as I was happy to pay for it but there’s only the free option available. Beds were clean and firm with wheat pillows. Bring your own if this is an issue. 7/11 and family mart a few metres away, bus straight outside the door, pay washing machines across the road 24/7. Microwave in the waiting area and coffee machine available 24/7. Uber eats can deliver to this hotel and was very easy to do when we were tired or over Japanese food. If the internet was better I would give it 5 stars. However 5 stars for value, price and location.
Guest User
Stayed in Feb 2024
Other
10/10
Outstanding
Posted on Mar 16, 2024
Hotel very nice, clean and near the shopping mall, very good experience to sightseeing in Kyoto areas such as cultural historical temples, attractive places and hotel excellent service. It's the first time we bisit Kyoto very beautiful place.
Guest User
Stayed in Apr 2023
Other
10/10
Outstanding
Posted on May 22, 2023
Stylish hotel with super good location ,clean white room and have everything you need. a lot of nice restaurants, quiet cool bar and cute cafe around hotel also mini mart is super close, fish market is in walking distance. the bus stop is just right in the front of the hotel, very easy to come from airport and easy to travel around the staff are super nice and very well communicate. one of our friend forgot sweater there ,just know on the train we went to osaka ,they so kind and helpful to arrange the deliver. arigato :) we love our stay and we’ll be back for next visit in kyoto
Guest User
Stayed in Mar 2023
Solo traveler
8.0/10
Very Good
Posted on Apr 23, 2023
Great location with a bus stop right outside. The hotel is very clean and staff were friendly. My room did not face the street and was very quiet. The only reason I took off a point is that I had a room on the second floor where the windows were covered on the outside with metal. It wasn’t a big deal to me, but I still wish I would have known that when I booked the room. It didn’t mention that the room would not have windows you could see out of.
Response from Property: Thank you for your review. we very much appreciate you giving your comments. We are sorry to assign your room is low flour. If you come to Kyoto again, we can assign your room higher. Thank you very much.
Guest User
Stayed in Mar 2023
Other
10/10
Outstanding
Posted on Apr 23, 2023
Excellent place to stay. Very clean and people are very friendly. The location city is very good. Recommended. The bus station and also the train stations are very close to the hotel. Very good place to stay.
Response from Property: Thank you for your review. We also have been happy to see you. We hope you stay at our hotel again when you come to Kyoto! We appreciate you. Thank you.
Guest User
Stayed in Mar 2024
Other
4.0/10
Posted on Apr 11, 2024
I made a reservation on your WEB site and I have not received any feedback regarding my email sent to your gmail: karutahotel01 I would like feedback before my departure, please. Can you give me your email address or check the karutahotel01 gmail address? Thank you and await your return
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