745-1 Hashinocho, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0033, JapanView hotel details
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Guest Reviews of Hotel Chatelet Inn Kyoto
7.6/10
Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.6
Amenities7.6
Service7.6
Cleanliness7.6
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All reviews(48)
Positive reviews(11)
Reviews with photos/video(1)
Guest User
Japanese Style Room, 36 Sqm, Private Bathroom, Non-Smoking
Stayed in Feb 2024
Family
2 review
9.0/10
Great
Posted on Apr 1, 2024
I made a reservation for 2 rooms for 3 nights, but the hotel only prepared 1 room for 3 nights! Communicating in English is quite difficult. If you book online please double check that your room is reserved for you. The hotel is quite relaxing for tourists compared to other hotels in Japan. All the staff are lovely and kind. It is located near several convenience stores and a liquor store. The hotel's shared bathroom was spotless and quiet. Overall, it is a hotel suitable for traveling with family.
Kattttttt
Double Room
Stayed in Feb 2024
Couple
41 review
10/10
Outstanding
Posted on Apr 1, 2024
Comfortable and clean! I love it! Everyone so kind and friendly!
Guest User
Japanese Style Room, 25 sqm, Private Bathroom, Non-Smoking
Stayed in Mar 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Apr 23, 2025
Very good experience, the facilities are old but very Japanese. If you have luggage, you can tell the counter staff and they will take you upstairs in the elevator next to it.
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Guest User
Japanese Style Room, 16 sqm, Private Bathroom, Non-Smoking
Stayed in Sep 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Nov 4, 2025
A really fun room, and more comfortable than it looks. All amenities included.
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Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
1 review
6.5/10
Posted on Mar 21, 2024
The building is old, but there is a large public bath so you can relax. There are convenience stores around the hotel so it is very convenient. The subway is also nearby so I thought it was very useful.
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Guest User
Business Single Room
Stayed in Apr 2024
Business traveler
9 review
8.0/10
Very good
Posted on May 27, 2024
That was great. Thank you very much.
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Guest User
Japanese Style Room, 16 sqm, Private Bathroom, Non-Smoking
Отель отличный за свою стоимость!!!
Очень приветливый персонал, на ресепшене приятно пахнет благовониями. Комнаты немного уже старые, но чистые, еще неплохой вид из окна.
За онсен отдельный плюс
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Guest User
Business Single Room
Stayed in Sep 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 4, 2025
Отель не самый новый, мебель местами потёртая, но сервис все компенсирует, сотрудники молодцы