Urban Hotel Kyoto Gojo Premium

Urban Hotel Kyoto Gojo Premium Reviews

Urban Hotel Kyoto Gojo Premium

87 Koizumi, Gojodori Aburanokoji Nishiiru Kitagawa, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8480, JapanView hotel details
Urban Hotel Kyoto Gojo Premium
Urban Hotel Kyoto Gojo PremiumUrban Hotel Kyoto Gojo PremiumUrban Hotel Kyoto Gojo Premium
Check available rooms for your travel dates
We Price Match

Guest Reviews of Urban Hotel Kyoto Gojo Premium

8.9/10
Very good
528 review
Verified reviews
Location8.4
Amenities8.9
Service8.9
Cleanliness9.3
Filter by:
Sort by:
All reviews(528)
Positive reviews(507)
Reviews with photos/video(126)
Relaxing hot springs(62)
Delicious breakfast(50)
Large rooms(40)
Easy to get around(40)
Near shopping area(25)
Convenient for shopping(20)
Friendly front desk staff(13)
Tasty coffee(10)
Negative reviews(21)
Erdenejargal
Deluxe King Room
Stayed in Dec 2025
Couple
6 review
10/10
Outstanding
Posted on Jan 11, 2026
Clean, big room, good views. location little bit far away. But its okay.
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. Our entire staff will continue striving to enhance our services to ensure your satisfaction. We would be delighted if you would choose us again when visiting Kyoto. Thank you for taking the time to share your feedback despite your busy schedule. We sincerely look forward to welcoming you back.
Arbaiah
Deluxe King Room
Stayed in Oct 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Dec 3, 2025
Comfortable and nice room we are very satisfied staying here.. highly recommended
Response from Property: We sincerely thank you for staying at Urban hotel Kyoto Gojo Premium. We will continue striving to enhance our service quality and provide stays that bring you even greater satisfaction. Thank you very much for your valuable feedback. We look forward to welcoming you back.
Guest User
Twin Room
Stayed in Sep 2025
Family
4 review
3.5/10
Posted on Oct 16, 2025
1. The bathroom is so inconvenient. The door is semi transparent. And it can’t be locked. Why? There’s no hook to put your clothes too, so inconvenient. It also got smelly quite easily. 2. It’s quite far from a train station or bus station. 3. Price is cheap, maybe that’s why. But had I known this, I would have chosen another hotel
Response from Property: We sincerely thank you for choosing our establishment. We deeply apologize for not meeting your expectations. We take your valuable feedback seriously and will strive to improve our operations moving forward. We remain committed to enhancing our services to ensure you enjoy a comfortable and worry-free stay.
Yulizi
Twin Room
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 10, 2025
Pretty good. The room size was decent, and the bathroom wasn't cramped. **Amenities:** Complete. Though small, it had everything you needed. **Cleanliness:** Good. **Environment:** Close to the bus station, right across from the hotel. You can pretty much get to all the main attractions. **Service:** Good.
Original textTranslated by Google
Response from Property: Thank you for choosing urbanhotelkyotogojopremium. We would also like to thank you again for taking the time to write your review. We have received much valuable feedback from you, and we will do everything we can to improve our services in the future. We look forward to your next visit.
Guest User
Twin Room
Stayed in Sep 2025
Traveling with friends
58 review
10/10
Outstanding
Posted on Oct 5, 2025
The room was quite spacious, about 20 square meters, so there was plenty of space to lay out luggage without any worries. The bathroom was also a good size with a separate wet and dry area. However, I didn't use the shower there as I went to the large public bath on the 9th floor instead. Soaking in it was a great way to relieve the fatigue of a day of travel. The hotel is conveniently located right next to a bus stop, offering easy access to places like the National Museum, Ichiran Ramen (Shijo branch), and Shinshindo Bakery (Shijo branch).
Original textTranslated by Google
Response from Property: Thank you for choosing Urban Hotel Kyoto Gojo Premium. We are delighted to receive your praise. We will continue to strive to provide a comfortable environment for our guests. We sincerely appreciate your valuable feedback and look forward to your next visit.
Guest User
Deluxe King Room
Stayed in Sep 2025
Family
11 review
8.5/10
Very good
Posted on Oct 16, 2025
Comfortable hotel with cheap parking behind the hotel. My family had a pleasant stay
Response from Property: Thank you very much for staying at Urban Hotel Kyoto Gojo Premium.We sincerely appreciate your kind words.All our staff will continue striving to meet your expectations. Thank you very much for your valuable feedback.We look forward to welcoming you back.
Norka Malishka
Deluxe King Room
Stayed in Aug 2025
Couple
10 review
10/10
Outstanding
Posted on Sep 20, 2025
Excellent hotel. Very helpful staff. Has everything you need. You can see information about the hotel on TV.
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. Our entire staff will continue striving to enhance our services to ensure your satisfaction. We would be delighted if you would choose us again when visiting Kyoto. Thank you for taking the time to share your feedback despite your busy schedule. We sincerely look forward to welcoming you back.
Anonymous User
Run Of House
Stayed in Jul 2025
Solo traveler
40 review
8.5/10
Very good
Posted on Sep 1, 2025
The air conditioning wasn't very effective and was quite noisy. The room's power system requires the key card to be inserted, meaning all electricity turns off as soon as you leave, which was incredibly inconvenient. On the positive side, AirPlay connectivity was a definite plus. Breakfast was crowded and disorganized, and guests weren't even allowed to choose their own tables. The selection was decent, though. The cake and freshly fried fish pieces were delicious, but the bread was nothing special.
Original textTranslated by Google
Response from Property: Thank you very much for staying in a Premium Room at Urbanhotel Kyoto Gojo. We sincerely apologize for the inconvenience caused by the air conditioning and breakfast service. Regarding the air conditioning issue, we will conduct a comprehensive inspection and strive to improve it. Regarding breakfast service, we will also listen carefully to your valuable feedback and continue to improve it. Our entire staff will work diligently to provide you with a more comfortable stay. Your valuable feedback will be used as a reference for improving our service, and we sincerely thank you for your feedback. We look forward to your patronage when you visit Kyoto again in the future.
Guest User
Deluxe King Room
Stayed in Jul 2025
Family
2 review
8.5/10
Very good
Posted on Aug 17, 2025
The hotel is quite a distance from both the subway station and the main shopping street, making shopping quite inconvenient. Even the bus stop requires about a 100-meter walk and crossing an overpass. They offer a public bathhouse with separate sections for men and women. The water was quite clean, and it felt incredibly relaxing to soak in after a long day of walking. My room, located on the 9th floor, had a distinct urine-like odor when the air conditioning was turned on. The smell only dissipated after I used the air purifier. The included buffet breakfast had a rather limited selection of items. On a positive note, there's an excellent ramen shop located right downstairs from the hotel, which is definitely worth a visit.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. Our entire staff will continue to work hard to improve our services, such as cleaning and breakfast, to ensure the satisfaction of our guests. We hope you will visit Kyoto again. Thank you very much for taking the time to write to us. We look forward to seeing you again.
Lindee
Twin Room
Stayed in Dec 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Feb 4, 2026
The room was spacious enough for two people. The staff was nice and very helpful. The hotel located in the middle of the main road so crossing to the other side was challenging. The quickest way was to use the crossing bridge or else need to walk around the road.
Response from Property: Thank you for staying at Urban Hotel Kyoto Gojo Premium.We are pleased to receive your kind comments about our guest rooms and staff service.We will continue to strive to improve our service to ensure even greater satisfaction.Thank you for taking the time to post your review.We look forward to welcoming you back soon.
Eric_aaa
Run Of House
Stayed in Jun 2025
Solo traveler
5 review
9.0/10
Great
Posted on Aug 12, 2025
Good value for money. The room was also quite spacious. The only minor issue was a peculiar, hard-to-describe smell. Despite that, for the price, it's still definitely worth a stay. Overall, pretty good! Many hotels in Kyoto tend to be quite spacious.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Kyoto Gojo Urban Hotel. We are delighted to receive your positive feedback, but we sincerely apologize for the discomfort caused by the room odor. We will continue to work hard to provide a more comfortable environment for our guests. We are deeply grateful that you took the time to provide us with your valuable feedback despite your busy schedule. We sincerely look forward to welcoming you back.
Guest User
Deluxe King Room
Stayed in Jul 2025
Family
5 review
9.0/10
Great
Posted on Aug 28, 2025
Need to take metro bus to attractions seems the subway is 10 minutes away
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. Our front desk will be happy to guide you to the sightseeing spots you wish to visit, and we look forward to having the opportunity to serve you again. All of us at Urban Hotel Kyoto Gojo Premium will continue to make every effort to improve our services to satisfy our guests. We hope you will visit us again when you come to Kyoto. Thank you very much for taking time out of your busy schedule to write this message. We sincerely look forward to welcoming you again.
Guest User
Twin Room
Stayed in Nov 2025
Family
24 review
9.0/10
Great
Posted on Dec 28, 2025
It was a great hotel which is located on Kyoto The staff were very kind and nice. The public bath were big and nicely located on top floor.
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. We are delighted to hear that you enjoyed your stay. Our entire staff will continue striving to enhance our services to ensure your satisfaction. We would be honored to welcome you again when you visit Kyoto. Thank you for taking the time to share your feedback despite your busy schedule. We sincerely look forward to your next visit.
xieryo
Deluxe King Room
Stayed in Nov 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jan 7, 2026
The room facilities and rooftop pool were great. My only complaint is that the rooms facing the road were a bit noisy, but once I switched to an inner room, I slept perfectly.
Original textTranslated by Google
Response from Property: 衷心感謝您此次入住京都五條都市酒店尊享房。全體員工將持續提升服務品質,力求讓每位賓客滿意。誠摯期待您下次造訪京都時再度惠顧。感謝您百忙之中撥宂留言。我們衷心恭候您的再次光臨。
Guest User
Twin Room
Stayed in Nov 2025
Traveling with friends
9 review
9.5/10
Amazing
Posted on Jan 16, 2026
Forgot my headphones after checkout. The first time of me reaching out got an answer of not finding anything. I insisted again and they eventually found them and shipped them to me, fortunately by the time I was still in Japan. Thanks for helping me out!
Response from Property: Thank you very much for choosing Urban Hotel Kyoto Gojo Premium. We are delighted that your lost item was found. It is our pleasure to have been of assistance to you. We will continue to strive daily to provide services that meet your satisfaction. We sincerely look forward to welcoming you back.