Royal Twin Hotel Kyoto Hachijoguchi Reviews

Response from Property: Dear GuestThank you very much for staying at Royal Twin Hotel Kyoto Hachijoguchi and for taking the time to share your kind feedback.We are delighted to hear that you were able to relax and enjoy our public bath. To help our guests unwind after a long day, we offer a sauna in the men's public bath and a bedrock bath in the women's public bath, providing a comfortable and relaxing space during your stay.We will continue to strive to provide an even more comfortable and satisfying experience for all of our guests. We look forward to welcoming you back to Royal Twin Hotel Kyoto Hachijoguchi the next time you visit Kyoto.Thank you once again, and we sincerely look forward to seeing you again.Royal Twin Hotel Kyoto HachijoguchiFront DeskCHIOU

Response from Property: Dear Guest,Thank you very much for staying at Royal Twin Hotel Kyoto Hachijoguchi and for taking the time to share your wonderful review with us.We are delighted to hear that you found our location near Kyoto Station to be convenient and that you enjoyed your stay with us. We are also pleased to know that you found your room clean and comfortable.It is especially rewarding to learn that you enjoyed our breakfast. At our restaurant, HARMONY, we offer a wide variety of Japanese, Western, and Chinese dishes, with a special focus on local Kyoto cuisine. We are delighted that you appreciated the variety of choices and found the food delicious. Your kind words will be shared with our restaurant staff, who will be encouraged by your compliments.We will continue striving to provide a comfortable and enjoyable stay for all our guests. We sincerely hope to have the pleasure of welcoming you back whenever your travels bring you to Kyoto again.Thank you once again for your thoughtful review.Sincerely,CHIOUFront Desk StaffRoyal Twin Hotel Kyoto Hachijoguchi

Response from Property: Dear GuestThank you very much for choosing Royal Twin Hotel Kyoto Hachijoguchi and for taking the time to share such a detailed and kind review.We are delighted to hear that you enjoyed our convenient location, with easy access to Kyoto Station and public transportation, as well as the many restaurants and shops in the surrounding area. We are pleased that our location helped make your sightseeing and stay in Kyoto more enjoyable.It is also wonderful to know that you found your room clean, comfortable, and well-maintained, and that you appreciated the modern and relaxing atmosphere of our hotel. Your kind comments regarding the cleanliness, facilities, and attention to detail are greatly appreciated.We are especially pleased to hear your compliments about our staff. Providing warm, professional, and attentive service is one of our highest priorities, and your words are very encouraging to our entire team.We will continue striving to provide a comfortable and relaxing stay for all of our guests. We sincerely hope that Royal Twin Hotel Kyoto Hachijoguchi will be your choice again on your next visit to Kyoto.We look forward to welcoming you back in the near future.Royal Twin Hotel Kyoto HachijoguchiFront Desk Staff Chiou

Response from Property: Dear Guest,Thank you very much for staying with us and for taking the time to share your kind feedback.We are delighted to hear that you enjoyed our convenient location, with easy access to Kyoto Station as well as nearby shops such as Don Quijote and 7-Eleven. It is also wonderful to know that you appreciated the variety of breakfast options, our complimentary outdoor public bath, and the convenience of the nearby taxi stand.Your positive comments are truly encouraging for our team, and we are very pleased that your stay was comfortable and enjoyable.We sincerely appreciate your feedback and look forward to welcoming you again in the near future.Warm regards,Royal Twin Hotel Kyoto HachijoguchiFront Desk Staff Chiou

Response from Property: Dear Guest Thank you for stayed with us.It is our pleasure that you are contented with our location and the distance between shopping malls and restaurants.We will keep improving our facilities and services.We hope to serve you once again and wish you have nice memories in Kyoto!Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou

Response from Property: Dear GuestThank you very much for taking the time to share your wonderful feedback. We are truly delighted to hear that you had a pleasant stay with us during your family trip in Kyoto.It is a great pleasure to know that you appreciated our convenient location near Kyoto Station, as well as the quiet atmosphere, tasteful design, and cleanliness of our hotel. We are especially happy to hear that our hotel was a great choice for your family visit to Kyoto.Your kind words are a wonderful encouragement for our entire team and motivate us to continue providing comfortable accommodations and warm hospitality to all our guests.Thank you once again for choosing Royal Twin Hotel Kyoto Hachijoguchi. We sincerely look forward to welcoming you and your family back again on your next visit to Kyoto.Warm regards,Royal Twin Hotel Kyoto Hachijoguchi Front CHIOU

Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and sharing your experience! We are delighted to know that you were satisfied with the hotel's environment, service, and overall experience. We also appreciate your recognition of the convenience of shopping in the surrounding area. It is our greatest honor to provide you with comfort and convenience. Your encouragement motivates us to continuously improve our services. We sincerely look forward to your next visit and wish you a pleasant life and a safe journey! Front Desk, Liu

Response from Property: Dear GuestThank you for staying with us this time.It is our pleasure to have your recommendation as a good hotel for female solo traveler. As you mentioned, our location to Kyoto Station and the nearby convenience store, Aeon Mall are pretty near .This is one of our most selling points.We will keep improving ourselves and wish we can provide safe and comfortable services when you visit once again!Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou

Response from Property: Dear Guest, Thank you for your continued stay and feedback. We sincerely apologize for the room odor and service experience issues. The hotel has initiated relevant corrective measures and will continue to strengthen service and quality control. Thank you for your supervision and support. We apologize again and wish you all the best. Front Desk, Liu

Response from Property: Thank you very much for staying with us and for sharing your kind feedback.We are delighted to hear that you were satisfied with the cleanliness of the bath and our complimentary services, including drinks and morning coffee.We will continue striving to provide a comfortable environment and improve our services.We sincerely look forward to welcoming you again.Front Desk Staff LIU

Response from Property: Dear Guest,Thank you for choosing Royal Twin Hotel Kyoto Hachijoguchi.We are delighted to hear that you were satisfied with the size of your room and the location of our hotel. We sincerely appreciate your kind compliments.Thank you once again for sharing your feedback. We hope to have the pleasure of serving you again in the future.We wish you a pleasant journey!Sincerely,Front Desk StaffChiouRoyal Twin Hotel Kyoto Hachijoguchi

Response from Property: Dear guest, thank you for taking the time to leave a review. We look forward to your next visit. Thank you. Liu, Front Desk

Response from Property: Dear GuestThank you very much for staying with us and for taking the time to share your feedback.We are very happy to hear that you enjoyed our room and location. However, we sincerely apologize for the confusion regarding your reservation and the additional charge at check-in.According to the reservation information we received from Trip.com, the booking was made for one guest, even though the room type includes two single beds. Our pricing is based on the number of guests staying in the room, and therefore an additional charge was required for the second guest.We understand that this situation may have been frustrating, especially after your arrival, and we truly regret any inconvenience this may have caused. We appreciate your understanding and your valuable feedback, which helps us continue improving our communication with our guests and booking partners.We hope to have the opportunity to welcome you again in the future.Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou