Hotel M's Est Shijo Karasuma

Hotel M's Est Shijo Karasuma Reviews

Hotel M's Est Shijo Karasuma

41 Motoakuojicho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8091, JapanView hotel details
Hotel M's Est Shijo Karasuma
Hotel M's Est Shijo KarasumaHotel M's Est Shijo KarasumaHotel M's Est Shijo Karasuma
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Guest Reviews of Hotel M's Est Shijo Karasuma

9.4/10
Amazing
278 reviews
Verified reviews
Location9.7
Amenities9.0
Service9.4
Cleanliness9.4
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All reviews(278)
Positive reviews(269)
Reviews with photos/video(61)
Easy to get around(56)
Convenient for shopping(30)
Close to metro(28)
Small room size(26)
Luggage delivery service(7)
Perfect for business trips(6)
Stayed multiple times(5)
Nice toiletries(5)
Negative reviews(9)
Leesn
Semi Double Room
Stayed in Apr 2026
Couple
29 reviews
9.0/10
Great
Posted on May 13, 2026
The location is super convenient, really close to Shijo, Kyoto. Plus, there's a convenience store and a Japanese fast food restaurant right downstairs. Overall, my experience was fantastic, and I'd definitely stay here again next time! Thumbs up!!
Original textTranslated by Google
Response from Property: Thank you so much for your feedback on your stay. We are delighted that our hotel's location made your trip convenient and comfortable. We look forward to providing you with convenient service again on your next trip. Front Desk
Uniuniboy
Semi Double Room
Stayed in Feb 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 9, 2026
The bedroom was clean. I liked that they provided pajamas. The service was quite good. The location is great, right on a street with lots of shops.
Response from Property: Dear Guest,Thank you very much for sharing your kind feedback with us.We are pleased to hear that you found the bedroom clean and that you appreciated the pajamas provided in the room. It is also wonderful to know that you were satisfied with our service and enjoyed our convenient location surrounded by many shops.Your kind words encourage our team to continue providing a comfortable stay for all our guests. We hope to have the pleasure of welcoming you again in the future.Warm regards,Hotel M’s Est Shijo Karasuma
Guest User
Semi Double Room
Stayed in Jan 2026
Solo traveler
8 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The room's location is excellent, very close to the station. Even after checking out, the hotel allows you to store your luggage for the day, which is really convenient. The lobby also has a microwave, washing machine, and a vending machine for drinks.
Original textTranslated by Google
Response from Property: Thank you so much for taking the time to share your experience and feedback during your stay. We are delighted that you were satisfied with our hotel's location, facilities, and services. All of our staff sincerely look forward to serving you again on your next visit to Kyoto. Hotel Empires - Shijo Karasuma Front
Guest User
Semi Double Room
Stayed in Nov 2025
Couple
19 reviews
10/10
Outstanding
Posted on Dec 11, 2025
Very good location, clean and comfy bedroom. Easy luggage storage before and after check in/out. Small room expected but still can have space to open up 24inch luggage.
Response from Property: Thank you very much for staying at Hotel M's Est Shijo Karasuma this time from many hotels.We were glad you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of Hotel M's Est Shijo Karasuma.SincerelyHotel M's Est Shijo Karasuma
Anonymous User
Semi Double Room
Stayed in Oct 2025
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Dec 9, 2025
Just a 3-minute walk to the subway, which is super convenient. There are tons of dining options downstairs, and it's located in a very safe area downtown. It's not directly on a main road, so it's surprisingly quiet. You can easily walk to Nishiki Market, Kamo River, and Hanamikoji. It even has a bathtub, which is great for relaxing after a long day of sightseeing. They don't clean every day (but they do empty the trash and change towels daily). Overall, I highly recommend it; it's great value for money.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel M’s Est Shijo-Karasuma.We truly appreciate you taking the time out of your busy schedule to share such a positive rating and kind comments with us.We are delighted to hear that you were satisfied with our location, which is one of our hotel’s greatest strengths.We will continue striving to improve our services so that our guests can enjoy not only the convenience of our location but also a comfortable and pleasant stay overall.All of our staff sincerely look forward to welcoming you again on your next visit.Warm regards,Hotel M's Est Shijo Karasuma
Anonymous User
Semi Double Room
Stayed in Apr 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Excellent! Very convenient for getting around, with plenty of shopping and dining options nearby. I'll definitely stay here again next time I'm in Kyoto!
Original textTranslated by Google
Response from Property: 尊敬的貴賓:感謝您入住本酒店,並抽出寶貴時間分享您的入住體驗。很高興得知您對酒店的地理位置感到滿意,無論是交通出行,還是周邊的購物與美食選擇,都為您的旅程帶來了便利。能夠成為您京都之行的一部分,並讓您度過愉快的時光,我們感到十分榮幸。感謝您給予我們的肯定。我們期待在您下次來到京都時,能夠再次為您提供舒適愉快的住宿體驗。Front Desk Team
Guest User
Semi Double Room
Stayed in Nov 2025
Family
5 reviews
10/10
Outstanding
Posted on Dec 21, 2025
Walking distance from the subway, good location for shoppers. Simple and clean
Response from Property: Thank you for your kind review!We’re glad you enjoyed the convenient location near the subway and shopping areas, and that you found the space simple and clean. We hope to welcome you again in the future!
Guest User
Semi Double Room
Stayed in Mar 2026
Couple
12 reviews
10/10
Outstanding
Posted on May 11, 2026
The hotel is right in the new center of Kyoto and very close to the old town. It is also close to the metro, making the location optimal. The rooms are small but cosy. The water pressure of the shower is amazing. We had a great stay there.
Response from Property: Thank you very much for staying with us and for sharing your wonderful review.We are delighted to hear that you enjoyed our convenient location near both the center of Kyoto and the old town, as well as the easy access to the metro. We are also happy that you found the room cozy and especially enjoyed the strong water pressure in the shower.It is a pleasure to know you had a great stay with us. We truly appreciate your kind words and look forward to welcoming you again on your next visit to Kyoto.
Oudeman
Semi Double Room
Stayed in Mar 2026
Couple
33 reviews
8.5/10
Very good
Posted on Apr 27, 2026
The service was great, and the front desk staff were very friendly. Although the hotel room was small, it was exquisitely designed with a clever layout. It's perfect for travelers with light luggage. All in all, a designer hotel like this is rare to find in the heart of Kyoto.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel. We also sincerely appreciate your recognition and praise of the warm service from our front desk staff and the room design. We sincerely apologize for any inconvenience caused by the small room size, but we are delighted that you still enjoyed the comfort and convenience of the overall design. We will continue to strive to improve our service quality and accommodation experience. We look forward to your next visit to Kyoto and hope you will choose our hotel again.
Guest User
Semi Double Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 7, 2026
geat location, clean, and comfortable. my online complaint woulde be about slow internet speed.
Response from Property: Thank you very much for staying with us and for sharing your feedback.We are delighted to hear that you enjoyed our great location and found the hotel clean and comfortable.At the same time, we sincerely apologize for the inconvenience caused by the slow internet speed during your stay. We appreciate your valuable comment and will use it to help improve our service and guest experience.We hope to have the opportunity to welcome you again on your next visit to Kyoto.
Ray Toshiro
Semi Double Room
Stayed in Mar 2026
Traveling with friends
12 reviews
9.5/10
Amazing
Posted on May 24, 2026
Has always been my favourite hotel every season when I am back to Kyoto because of the convenience and it’s location. I noticed there are a few of the same hotel in Kyoto but choose Karasuma location instead.
Response from Property: Thank you very much for your continued support and for choosing our hotel whenever you visit Kyoto.We are truly honored to hear that our hotel has become your favorite place to stay throughout the seasons.We are delighted that you especially appreciate our convenient location and that you continue to choose the Karasuma property among our group hotels in Kyoto. Your loyalty and kind words are a great encouragement to all of us.We sincerely look forward to welcoming you back again on your next trip to Kyoto and providing another comfortable stay.Front Desk Team
Guest User
Single Room
Stayed in Dec 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jan 7, 2026
Nice place. Clean and easy access.
Response from Property: Thank you very much for your kind comment.We are pleased to hear that you found our hotel clean and easy to access. Your feedback is greatly appreciated and encourages our team to continue providing a comfortable stay.We hope to welcome you again in the future.Hotel M's Est Shijo KarasumaReception
Guest User
Single Room
Stayed in Feb 2026
Solo traveler
19 reviews
10/10
Outstanding
Posted on Apr 1, 2026
The location is unbeatable, right next to the main shopping street. It's close to Nishiki Market, Daimaru, and Takashimaya, with plenty of great food options nearby. Kyoto Station isn't far either. The room is small but clean and has everything you need.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Hotel M's Est Shijo Karasuma this time from many hotels.We were glad you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of Hotel M's Est Shijo Karasuma.SincerelyHotel M's Est Shijo KarasumaReception
Guest User
Semi Double Room
Stayed in Jan 2026
Couple
3 reviews
9.5/10
Amazing
Posted on Feb 15, 2026
Amazing location. Clean room. Helpful front desk. Room is on the smaller side for 2 people with big luggages, but for the price, it really is worth it.
Response from Property: Thank you very much for staying at Hotel M's Est Shijo Karasuma this time from many hotels.We were glad you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of Hotel M's Est Shijo Karasuma.SincerelyHotel M's Est Shijo KarasumaReception・
Anonymous User
Semi Double Room
Stayed in Dec 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Feb 8, 2026
Front desk staff were all very knowledgeable and friendly. Managed to check us in around less than 10mins. Very smooth check in and check out. Room was also just nice for solo travellers. Will definitely go to the same hotel on my next visit to Kyoto 😊
Response from Property: Thank you very much for choosing Hotel M's Est Shijo Karasuma for your stay.We are delighted to hear that you had a relaxing stay with us.Your compliments on the hospitality of our staff are greatly appreciated and will be an encouragement to us in the future.We will continue to strive for further improvement of our services without resting on our guests' compliments.Looking forward to your continued patronage of Hotel M's Est Shijo Karasuma.Sincerely look forward to welcoming you again.Hotel M's Est Shijo KarasumaReception