Daiwa Roynet Hotel KYOTO-SHIJYOKARASUMA Reviews

Response from Property: Thank you very much for taking the time to share such a detailed and positive review of your stay with us.We are delighted to hear that you found our location convenient, especially with Shijo Station just a short walk away, as well as the nearby convenience store, restaurants, and izakaya. It is also wonderful to know that you enjoyed our breakfast selection, including the Kyoto-style dishes, and found the amenities in the lobby helpful and well-suited to your needs.We are especially pleased that our hotel served as a comfortable and convenient base for visiting Kyoto’s popular attractions and that you felt it was a great choice for families traveling together. Your kind words are truly appreciated and encourage our team to continue providing the best possible service.We sincerely hope to have the pleasure of welcoming you and your family again on your next visit to Kyoto.

Response from Property: Thank you for taking the time to share your experience.We are glad that you found our parking convenient and the room spacious enough for your luggage.It is also wonderful to know that our proximity to Nishiki Market and nearby convenience stores made your stay more comfortable.We hope to have the pleasure of hosting you again soon.

Response from Property: Thank you for choosing our hotel with your mother and for sharing such a warm review. We are delighted to know that you were satisfied with the hotel's location, the abundant dining options nearby, and the comprehensive amenities in your room. It is our greatest pleasure to have you feel comfortable and at ease. We are also pleased that there are Chinese-speaking staff at the front desk who can assist you and make your stay even smoother and more comfortable. Your positive feedback is a great encouragement to all of us. We will continue to strive to provide every guest with even more comfortable and attentive service. We sincerely look forward to your and your family's next visit and wish you a pleasant stay.

Response from Property: Thank you for staying at our hotel and taking the time to share your experience. We are delighted to know that you were satisfied with the cleanliness of your room, the daily housekeeping service, and the daily bottled water. Your convenience in finding the hotel easy to stay in, the convenient transportation, and the abundance of dining options nearby is a great encouragement to us. We will continue to optimize the system for providing other amenities on the first floor to ensure greater comfort and convenience for all our guests. We will continue our efforts to provide you with an even better accommodation experience and service. We sincerely look forward to your next visit and wish you a pleasant journey.

Response from Property: Thank you very much for taking the time to share your detailed feedback with us.We sincerely apologize for any discomfort you experienced due to the renovation work during your stay. To clarify, the renovation was being carried out on the 7th to 9th floors, not in the lobby. However, we regret that the smell of smoke near the lobby entrance affected your first impression. Your comments regarding the smoking room door and airflow have been taken seriously, and we will continue working on improving the environment to ensure a more comfortable experience for all guests.We are pleased to hear that you were satisfied with the room, the cleanliness, and the mountain view. We are also glad that our convenient location, with Lawson just steps away and shopping streets within walking distance, added value to your stay.Regarding the additional charge for your 10-year-old child at check-in, we apologize for the confusion this caused. While our staff followed the current policy, we agree that the child policy should be more clearly stated on the booking platform. We will make efforts to improve the clarity of this information to prevent similar misunderstandings in the future.Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back and provide a better experience next time.

Response from Property: Thank you for staying at Hotel Kyoto Shijo Karasuma Daiwa Reine. We are delighted that you had a relaxing and enjoyable time here. Our hotel is located on a main street, surrounded by numerous restaurants, department stores, and more. We hope you enjoyed your shopping. We look forward to your next visit to Kyoto.

Response from Property: 感謝您選擇入住Daiwa Roynet Hotel 京都四條烏丸，並分享如此詳細的入住感受。非常感謝您對房間清潔度、淋浴水壓、服務質量的認可。我們也很高興您滿意可免費自取的咖啡、抹茶以及齊全的洗浴用品，希望能為您的住宿增添一份便利與舒適。同時，酒店周邊交通便利、餐飲選擇豐富，能為您的出行帶來幫助，我們深感榮幸。今後也將持續提升服務品質，期待您再次光臨。

Response from Property: We are deeply grateful for your patronage. We are honored by your many compliments. It would be our greatest pleasure to add to your wonderful memories of your trip. We sincerely look forward to your next visit.

Response from Property: Thank you sincerely for choosing to stay at our hotel. We are delighted by your many compliments. Your feedback will motivate us to continue our efforts to create a hotel that satisfies our guests. We sincerely look forward to your next visit.

Response from Property: Thank you for staying at Daiwa Roynet Hotel Kyoto Shijo-Karasuma. Thank you for taking the time to provide your valuable feedback on our accommodation. Thank you for choosing our hotel among many options. Our lobby is decorated seasonally. We would be delighted if you noticed these details during your stay. We look forward to your next visit. Daiwa Roynet Hotel Kyoto Shijo-Karasuma

Response from Property: 衷心感謝您此次選擇入住本酒店。承蒙您對前台服務、酒店地理位置及交通便利性等各方面給予高度評價，我們深感欣慰。得知您對浴室與衞生間分離的獨立式房型感到滿意，我們倍感欣喜。聽聞您正考慮於下個櫻花季再度光臨，我們深感榮幸。全體員工衷心期待您的再次蒞臨！

Response from Property: Thank you sincerely for choosing our hotel. We are even more grateful for your selection among so many hotels. We are honored by your positive feedback on our service, facilities, and toiletries. The self-service toiletries at the front desk and the amenities in your guest rooms contribute to your comfort, and all our staff were delighted to read your review. We are also pleased to learn that you were satisfied with the location and surrounding environment. Our hotel is known for its convenient transportation and is an ideal base for sightseeing and dining, making it a popular choice for many guests. We will continue to improve our service quality and strive to provide every guest with a comfortable and pleasant stay. We look forward to your next visit to this area. All our staff sincerely look forward to your next stay.

Response from Property: 非常感謝您入住Daiwa Roynet 京都四條烏丸酒店並分享詳細的入住體驗。很高興您滿意我們的交通位置、周邊環境、服務和衞生。對於房間偏小及大堂有時出現煙味給您帶來的不便，我們深感抱歉，並會進一步改善。期待您下次再次光臨。

Response from Property: Thank you very much for staying with us and for sharing your valuable feedback.We are pleased to know that you had an overall good experience with your stay.We also appreciate your suggestion regarding stroller rental services for families. Your feedback is very helpful and will be shared with our team as we continue to improve our services.We hope to have the opportunity to welcome you again in the future.