Nohga Hotel Kiyomizu Kyoto Reviews

Response from Property: Thank you very much for staying with us and for sharing such kind feedback. We are delighted to hear that you enjoyed our convenient location, spacious and clean room, and the service from our front desk team. We are also glad you had a chance to try the donuts from our lobby pastry shop. Our hotel features a bakery and café in the lobby, which many guests enjoy as part of the lively atmosphere. Your generous words mean a great deal to us, and we are very pleased that your stay was so satisfying. We hope to welcome you back again on your next visit to Kyoto. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for taking the time to share such a thoughtful review.　We are delighted to hear that NOHGA HOTEL KIYOMIZU KYOTO provided you with the relaxing and comfortable stay you were looking for during your time in Kyoto. It is wonderful to know that you enjoyed the spacious room, large bed, and the carefully designed atmosphere of our hotel. We are especially happy that you enjoyed our bakery and had breakfast with us on consecutive mornings. Starting the day with freshly baked items and coffee is one of the experiences we hope our guests can enjoy during their stay. Your kind comments about our staff are truly appreciated. We are glad that our team was able to make your arrival more comfortable by preparing your luggage in your room. Small touches like these are part of the thoughtful hospitality we aim to provide. Thank you again for your warm recommendation. We hope to have the pleasure of welcoming you back to for another peaceful and memorable stay in Kyoto. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for sharing your thoughtful feedback. We’re delighted to hear that you enjoyed the lobby atmosphere and overall design of the hotel, as well as our breakfast selection. Our breakfast is designed to offer a satisfying start to the day with one main dish to choose from, along with a semi-buffet of freshly prepared breads, salad, and fruits. We’re sorry that the weather prevented you from visiting the rooftop bar during your stay. The rooftop is one of our special spaces, offering a relaxing view and a different perspective of Kyoto’s charming Higashiyama area, especially in the evening. Kyoto itself is a city where traditional streets, temples, and modern culture blend beautifully, and we hope you’ll have the opportunity to enjoy more of that atmosphere on your next visit. We truly appreciate your kind words and hope to welcome you back again soon for another memorable stay. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you for taking the time to share your detailed feedback about your stay with us at NOHGA HOTEL KIYOMIZU KYOTO. We’re glad to hear that you appreciated the decent-sized rooms with openable windows, ample pillows, quiet atmosphere for good rest, and the nice public areas filled with greenery. It’s also encouraging that the in-room water dispenser stood out as a great feature, and that our on-site bakery provided convenient and delicious options during your visit. We completely understand that our location, while ideal for first-time visitors exploring Kiyomizu-dera and Gion on foot, may not suit everyone—especially frequent travelers to Kyoto who prefer other areas. Your point about the walking distance from the elevator is well noted, as is the coffee/tea stain on the tabletop, which falls short of our high cleanliness standards. We sincerely apologize for this oversight and have shared your comments with our housekeeping team to ensure more thorough cleaning moving forward. Thank you again for your thoughtful review. We hope you’ll consider giving us another chance on a future trip, perhaps when your itinerary aligns better with our eastern Kyoto base. Safe travels! NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for your kind review! We’re delighted to hear that you liked the design of our building and found the in-room water server convenient. It’s wonderful that our location worked well for exploring the Kiyomizu area — with famous spots like Kiyomizu-dera Temple, Yasaka Pagoda, and the charming streets of Higashiyama just a short walk away, it’s a great area to experience the beauty and culture of Kyoto. We truly appreciate your feedback and hope to welcome you back again on your next visit to the city! NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed your upgraded Superior Twin room and found it spacious and clean. It’s wonderful to know that your stay with us left such a positive impression. Kyoto is full of hidden gems and unique experiences, from serene temples to lively local streets, and we would be delighted to help you explore even more on your next visit. We can’t wait to welcome you back to NOHGA HOTEL KIYOMIZU KYOTO for another memorable stay—you still have so much of Kyoto to discover! NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you so much for staying with us and for sharing such an incredible and detailed review. We truly can’t thank you enough for your kind words. It means a great deal to us to know that you felt the care and thought that went into creating the NOHGA experience, and that you enjoyed every part of your stay—from our bakery and breakfast items to the rooftop bar atmosphere in the evenings. We’re especially happy to hear you loved the warm cocktails and the little touches from our team to keep you comfortable during winter. We’re also grateful for your understanding regarding the walk from the station, and we’re delighted to know the overall experience made it worthwhile. Thank you for recommending us to your friends—it truly means the world to our entire team. We sincerely hope to welcome you back to NOHGA HOTEL KIYOMIZU KYOTO again for another memorable stay. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for taking the time to share your feedback. We’re glad to hear that your overall stay was okay. We also appreciate your comment regarding our laundry service. Our pricing reflects the professional cleaning service we use, but we understand it may feel high depending on travel needs, and your feedback is truly valuable to us. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you for your review! We're so glad the early morning walks to Kiyomizu temple made such a lasting impression — it's one of the true privileges of our Higashiyama location, and there's something really special about experiencing the temple in the quiet of the morning before the crowds arrive. We're also pleased the breakfast and bakery helped fuel those days well. We hope to welcome you back for more adventures in Kyoto! NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for staying at NOHGA HOTEL KIYOMIZU KYOTO and for sharing your valuable feedback. We are delighted to hear that you found your stay perfect overall and that you appreciated our convenient location within walking distance of Kiyomizu-dera. Your kind words are truly encouraging to our team. At the same time, we sincerely appreciate you sharing your concern regarding the room assignment at check-in. Please allow us to assure you that we value all of our guests equally, regardless of the booking channel used. Room assignments are based on availability, room type reserved, and operational circumstances on the day of arrival. However, we understand that clearer communication and asking for your preferences would have made for a better arrival experience, and we apologize that this was not the case. Your feedback is very important to us, as it helps us improve the service we provide. We truly hope to have the opportunity to welcome you again in the future and offer you an even more comfortable stay. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you so much for your thoughtful review and for choosing NOHGA HOTEL KIYOMIZU KYOTO. We’re delighted to hear that you had such a pleasant stay and that you enjoyed our spacious, clean, and comfortable rooms. It’s wonderful to know that our team’s friendliness made a positive impression and that our location was ideal for your Kyoto adventures. Being within walking distance of the scenic Higashiyama area and so close to major temples and cultural spots is something we’re proud to offer our guests. Your kind words truly mean a lot to us. We’ll be sure to share them with our entire team, who are always happy to help make your stay more memorable. We hope to welcome you back again soon for another relaxing and inspiring stay in Kyoto. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you very much for sharing your thoughtful review of your recent stay at NOHGA HOTEL KIYOMIZU KYOTO. We are delighted to hear that you enjoyed the overall atmosphere of our hotel and that our team was able to communicate comfortably in English, helping make your stay smooth and relaxing. It is also wonderful to know that our concierge team could assist with recommending a tofu restaurant and arranging a reservation for your group. We hope it became one of your memorable dining experiences in Kyoto. We truly appreciate your kind comments regarding your guest room, and we are pleased to hear that you found it spacious, comfortable, and thoughtfully designed. It is also lovely to know that you enjoyed your time at our rooftop bar and that the drinks and snacks added to your experience. At the same time, we sincerely apologize for the delay with your meditation room booking. We understand how disappointing this must have been, especially when you were looking forward to the experience. Your feedback is greatly appreciated, and we will continue working to improve the smoothness of our activity reservations and operations. Regarding parking, we also appreciate your honest feedback. While our parking spaces are limited and operated with applicable charges, we understand the importance of convenient parking arrangements and will take your comments into consideration as we continue to improve our guest experience. We are especially happy to hear that you wished to stay longer to enjoy our tea ceremony and other cultural activities. We would be honored to welcome you back again soon so you can experience even more of what Kyoto and our hotel have to offer. NOHGA HOTEL KIYOMIZU KYOTO

Response from Property: Thank you so much for sharing such a thoughtful and detailed review — it truly warms our hearts to read! We put a great deal of care into every aspect of the guest experience, from the cleanliness and comfort of our rooms to the warmth of our team, so knowing all of that came through during your stay means so much to us. We're also glad the check-in and check-out process felt smooth and stress-free — we know travel can be tiring, and we always want arriving and departing to feel as easy as possible. We genuinely hope to have the pleasure of welcoming you back to Kyoto again! NOHGA HOTEL KIYOMIZU KYOTO