Premiere Classe Orleans Ouest - la Chapelle Saint Mesmin Reviews
Premiere Classe Orleans Ouest - la Chapelle Saint Mesmin
9 Rue d'Aquitaine, La Chapelle-Saint-Mesmin, 45380, FranceView hotel details
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Guest Reviews of Premiere Classe Orleans Ouest - la Chapelle Saint Mesmin
7.6/10
Good
114 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities7.7
Service6.9
Cleanliness7.8
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(2)
Guest User
Standard Double Room
Stayed in Oct 2025
Couple
7 reviews
7.5/10
Posted on Nov 30, 2025
Comfortable bed bathroom was like a caravans . Ok for one stop over.
Response from Property: Hello,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the comfort of the bed as well as the cleanliness and the quality of our service.Regarding the bathroom, its compact size is part of our hotel’s concept, which is designed primarily for short and practical stays.We are glad that our accommodation met your expectations for a short stopover and hope to welcome you again in the future.Kind regards,
Guest User
Standard Double Room
Stayed in Feb 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Mar 26, 2025
Very good stay, disappointed not to have had the room number that we had requested 1 month before even though we had already reserved twice before. Too bad.
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Guest User
Standard Two Single Room
Stayed in Jun 2024
Family
7 reviews
8.0/10
Very good
Posted on Jul 17, 2024
I really like the location, not far from the shopping center and fast food.
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Guest User
Standard Double and Single Room
Stayed in Oct 2023
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Nov 16, 2023
Very friendly and welcoming hotel, the rooms are clean, nothing to say
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Response from Property: Dear clients,
We thank you for taking the time to give us your opinion following your stay in our establishment.
We are delighted to see that you enjoyed your time with us and hope to see you again soon at Première Classe!
Have a nice day,
Sincerely,
The Orleans Ouest-La Chapelle Saint Mesmin first class team
Feifeur Feufeur
Standard Two Single Room
Stayed in Sep 2023
Business traveler
2 reviews
10/10
Outstanding
Posted on Dec 15, 2023
Perfect hotel, nothing to worry about, I highly recommend this hotel
Original textTranslated by Google
Response from Property: Dear clients,
We thank you for taking the time to give us your opinion following your stay in our establishment.
We are delighted to see that you enjoyed your time with us and hope to see you again soon at Première Classe!
Have a nice day,
Sincerely,
The Orleans Ouest-La Chapelle Saint Mesmin first class team
Guest User
Standard Double Room
Stayed in Apr 2024
Other
1 reviews
8.0/10
Very good
Posted on May 17, 2024
Good hotel
Original textTranslated by Google
Anonymous User
Standard Two Single Room
Stayed in Sep 2023
Couple
40 reviews
6.0/10
Posted on Nov 28, 2023
Not recommended
Original textTranslated by Google
Response from Property: Dear,
We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.
Please accept, Madam, Sir, our distinguished greetings.
Mécontent
Standard Double Room
Stayed in Aug 2026
Solo traveler
11 reviews
7.0/10
Posted on Oct 5, 2026
Une personne qui était de Permanence, la nuit a été clairement odieuse et très agressive.
La porte d’entrée était cassée et je ne pouvais pas rentrer dans l’hôtel à 23h. J’ai passé de 20 minutes dehors pour me faire clairement envoyer balader par une personne manifestement très mal réveillé.
Lorsque l’hôtel annonce un petit déjeuner en buffet jusqu’à 10 heures et que j’arrive à 9h15, et que la seule réflexion que l’on sait me dire c’est qu’il n’y aura qu’un seul croissant, alors que le buffet est soi-disant à volonté et pour moins inadmissible.
Très mauvaise expérience, je ne remettrai plus jamais les pieds dans cet hôtel, ni dans cette chaîne d’hôtel.
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Anonymous User
Standard Double Room
Stayed in Jun 2026
Solo traveler
7 reviews
10/10
Outstanding
Posted on Jul 13, 2026
Tout était parfait
Calme bien situé
Climatisation parfaite
Literie très bien
Proche d’une charge électrique rapide
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Guest User
Standard Double Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 22, 2026
Rien à ajouter aux sourires des réceptionnistes
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Guest User
Standard Double and Single Room
Stayed in May 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Jul 1, 2026
Très agréable et propre rien à dire
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Guest User
Standard Double and Single Room
Stayed in Aug 2025
Solo traveler
1 reviews
7.5/10
Posted on Sep 5, 2025
J'ai payer la taxe de 3€ a l'arrivée ce qui n'est pas indiqué dans vos annonces .. Parking souvent rempli. Malgré cela le séjour s'est bien déroulé , idéal pour un séjour solo express d'une nuit, pas plus..