Hotel Club la Serena

Friendly helpful staff, right across the street from the beach, an easy walk to some restaurants and sights and a nice comfy room, thumbs up!

For the price was excellent value. No soap though provided in the shower and toilet. Staff were friendly and location right across the beach.

I chose this hotel mainly because of the pool. The first photo shows a beautiful pool, and it was the key reason for my booking. Unfortunately, when I arrived, I found out that the pool was not working. This was very disappointing, especially because it was not clearly mentioned in advance. The room was generally okay, but some areas were not very clean. The hair dryer was fixed with a short cord, which was not very convenient. There was also no place to dry a swimsuit. On the positive side, the bed was very big and comfortable. Towels were changed every day, which was nice. Breakfast was sufficient, but the choice of food was not the best. Overall, the stay was acceptable, but the closed pool really affected my experience.

Loved that the property was on the beach. Spacious room. Too bad it wasn’t warm enough for the pool! We liked walking to restaurants but were disappointed to not find any small market nearby. Would recommend, would stay again.

It’s low season here and the hotel is by no means full but we couldn’t check in at 2pm and we couldn’t stay longer in the room. Shame. Even though there was coffee and tea in the rooms, there was no ‘crema’ or milk. I asked for some and was directed to the restaurant where they wanted payment for a cup of milk. Shame. Couldn’t even sit in the restaurant and buy a drink when we left the room as we were told it was closed. Shame. We have been travelling around Chile during low season and all the other hotels have been lovely! Shame this hotel seems more like a low cost budget airline….Staff was friendly so think this stems from the management.

The hotel is clearly oriented toward conventions not tourists.