Guest User
February 27, 2023
We stayed two days. The reception and breakfast staff were very friendly. Aesthetically, the hotel is very beautiful, all the details and decorations surprise you and it is very impressive because it makes you think that it is luxury, but nothing further. We stayed in a room with views of a closed hall, so there was no ventilation to the outside but to the rest of the hotel. Cleanliness was conspicuous by its absence as there were spider webs, lint on the floor, an old air conditioning unit had old dust stuck to it, and the bathroom radiator, which didn't work, had a lot of dust stuck to it. Although all that was the least of it, after spending 10 minutes in the room, since the smell of humidity was tremendous!! X# There were several Frutas Frutas Fruta at the smell of the forest was even more so smell and that touching it broke the paint on the wall due to the humidity. The headboard of the bed, which was made of wood, had a damp stain as it penetrated the wall. If you add humidity to the lack of cleaning and ventilation, that room was anything but suitable to accommodate anyone. My partner did not want to ask for a room change because it was two nights, and because as we noticed the smell at night when we put our suitcases in, we already had a day made up, but if it had been one more day, we would have asked for the change even if it were 11 the night. Leaving there was what I enjoyed the most about the stay since I could barely sleep.
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