Holiday Inn Orlando – Disney Springs™ Area, an IHG Hotel

Facilities: Comprehensive. They have a swimming pool, gym, and family-friendly entertainment programs. Hygiene: During our five-day stay, we mostly cleaned the room ourselves, so I didn't notice much, but everything I saw was pretty clean. Environment: Not far from Disney Springs, and there are shuttle buses to all Disney parks. The front desk will tell you how to book them when you check in. Service: We were mostly at the parks, so we didn't interact much. However, there was one time my child went to the front desk for bottled water and said 'excuse me' twice, but the staff just looked down and ignored them, which was a bit disappointing.

The location is good, not far from Spring. The room facilities are pretty standard, and there are no complimentary toiletries, so you need to bring your own. Since it's a Disney-affiliated hotel, the decor has a fun, park-like theme. The service is good and quite welcoming. It's a good value for money if you're visiting the park.

An average hotel, offering decent value for money. However, the hygiene was truly concerning. There was hair on the freshly replaced bath towel, and even hair in my omelette at breakfast.

The hygiene and service were excellent, though the front desk staff could use some improvement. Ctrip is still trustworthy, I recommend booking with them.

Very convenient! They have a shuttle bus to all four Disney parks, running once an hour. It's even more convenient than staying inside the park. Breakfast is decent too, simple but filling.