Holiday Inn Express & Suites LAKE CHARLES SOUTH CASINO AREA by IHG

The staff was top-notch I didn’t want for anything! I really love the daily cleaning service and replenishing of coffee and towels which other places don’t seem to do all the time! We’ll stay here again

The team members who stayed here mentioned that the breakfast was superior to any other hotel they have visited recently. Everything else about the stay was excellent as well.

Room was clean but the bathroom needs some work. Staff was great and the breakfast was good.

The air condition in my room was leaking on the carpet. I could smell the mildew when I walked in but the air freshener the hotel staff used covered it up the first couple of hours.

Hotel was clean. Staff did not clean room in a timely manner and provide clean towels. I didn't know it was a requirement to request staff to clean room and make beds

Yes the staff as I witness with other customers good have been much better, and the Breakfast, as I’ve stay d here many times and yes this was the first breakfast was sub par, bacon over cooked the first milk carton was spoiled came out in chucks, we were always waiting for more food to be put out on the line.

The room was clean and the staff was friendly. The room was nice and cool when we checked in which was great after a day at the ball fields