Holiday Inn Express & Suites LAKE CHARLES by IHG

I stayed her for 3 nights and when I checked out everything was good didn’t had any problem nobody told me anything I paid online through ******* and after I checked out like in 3 hours some lady called me talking about they didn’t receive any payment. And they want me to pay them extra i had to show my bank transactions and receipt’s

Room was clean and everything in working order. While the room felt a bit muggy at first we were able to get that handled. I will warn and not sure if it is every room, clearly some resurfacing of the bathtub has been done which made it awkward to shower. Almost co.ing to a V. I would suggest if you have any type of mobility concerns to request a room with a walk in shower if that is an available option. I would still stay here again though!!

The staff was excellent from the check in to the maintenance to the breakfast staff. The rooms do need to be updated and in my opinion have a moldy smell. They did change my room and the second one was better.