WoodSpring Suites Lake Charles

I booked this room for a friend and they had to stay somewhere else. Said the room was deceiving from the pics online. Bed bugs and wreaked of cigarette smoke so bad they couldn’t tolerate it.

The sink was dirty. It had hair. There was a board with nails on the floor. The nightstand was broken and on the floor. When we returned late at night our door key card did not work.

I had a leak, water flowing my bathroom into my room and into the hall. When reported, the manager did not adrress the active leak until the next day. I report the water wetting the floor in my room and the hallway and I was told that it was coming from another room. I had to endure the the smell of urine and feces while it took several days to fix the problem. The water was found to coming from my bathroom as I reported it. The room had a kitchenette and I brought a few personal dishes with me. The repair man came while I was at work, when I returned to my room, I found my bowl removed from the kitchen counter where I left it and in the bathroom on the tub. I beleive the repair used by personal eating bowl to dip tiolet water. I reported this to the female desk staff working that night, she discounted my concerns about professional unsanitary act. I disposed of the bowl. Had he returned the bowl to the kitchen counter, I could have possibly gotten sick..... VERY UNPROFESSIONAL!

Southern hospitality The beautiful historic town of Lake Charles was at my fingertips with an overdose of southern hospitality from the hotel staff and guest.

I felt like i was in a jail cell! And they only have full size beds!! I will not stay here again

The pictures are nothing like the rooms. Our room the dresser was completely broken, boards hanging off. A drawer in the kitchen was broken and falling out. The toilet clogged up after one flush. The bathtub had grime. Definitely wouldn’t stay again.