The Marco Hotel Lake Charles

This was a last minute booking for us but overall, a good find for the price. Breakfast was your typical continental with some eggs and sausage that I’m pretty sure were microwaved. The room was spacious and clean. Beds were comfortable. The hotel location was perfect…right across from Lake Charles and a gorgeous park next to the water. I’d recommend just for the location! Front desk attendants were friendly and knowledgeable.

I had a wonderful stay at The Marco Hotel. The room was lovely, with a stunning view of the lake that made the experience even more relaxing. The bed was extremely comfortable, ensuring a great night’s sleep. What truly stood out was the excellent service — Andre was incredibly accommodating, and his hospitality made me feel right at home. His attention to detail and warm demeanor elevated my stay. Highly recommend this hotel for anyone visiting Lake Charles!

Elevator was out. Got to the room no towels had to walk back down stairs to lobby to get 2 wash clothes and was told someone would bring the rest to our room which they did. Bar of used soap was left on shower head. Flang on shower head was not connected to wall. Bed creaked with every move. Breakfast was very limited. Front desk had no idea about hotel’s issues (ex elevator being out, no phones in room). Tv was horrible. Tv remotes were confusing. Had 2 separate remotes. One for the tv and another for the cable. Floor was majorly uneven. No room in bathroom area. Literally just enough room to turn around in

Front desk was excellent,was working a shift no one wanted,XMAS. HE suxd it up and gave it his best. Sheets had a big stain and probabley needed replacing,room was reasonably clean.

Staff was great for a brand new hotel. A few things to work on but they will get better. Bed was very comfortable and room was clean.

The room was very roomy and clean. The smell of bleach was slightly overwhelming, but not awful. It was nice. Staff was friendly. Check-in was quick and easy.

The view was beautiful and the manager was very accommodating. Needing a knee replacement makes it difficult to get around and the Manager, Savannah, changed us to an accessible room. Bed and pillows were comfortable. It is also convenient to downtown.

Friendly staff and clean, great place to stay near the water and lighted walkway acro the street.