14 Greig Street, Lake Tekapo, Canterbury, 7999, New ZealandView hotel details
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Guest Reviews of Grand Suites Lake Tekapo
9.3/10
Great
224 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.0
Cleanliness9.5
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All reviews(224)
Positive reviews(213)
Reviews with photos/video(89)
Loved the view(41)
Large rooms(31)
Many amenities(26)
Awesome kitchen(19)
Well designed(11)
Convenient parking(11)
Poor value for money(9)
Friendly front desk staff(9)
Negative reviews(11)
SLT
One Bedroom Units
Stayed in May 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Jul 6, 2026
Parking right outside unit which is very thoughtful as we have luggages. The room is spacious and the plenty of kitchen ware. However only salt and pepper are provided, no cooking oil or sauces. The host is very kind to upgrade our room too. Not to mention the excellent view the place offers.
6/19
Response from Property: Thank you very much for your lovely review.
Guest User
Executive Studio
Stayed in Jun 2026
Family
9 reviews
8.0/10
Very good
Posted on Jul 18, 2026
Aside from the slightly high price, the environment is quite good. The room opens directly onto a lawn, which made me feel a bit insecure since it's right by the road.
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Response from Property: Dear Guest, thank you for choosing Grand Suites Lake Tekapo and for sharing your thoughtful feedback. We are pleased to know that you appreciated the overall environment and enjoyed the pleasant setting of the room opening onto the lawn. At the same time, we sincerely regret that the room location by the roadside made you feel less secure, and we also understand your concern regarding the price. Your comments are important to us and have been taken seriously, as they help us continue to improve the overall guest experience. We appreciate your candid observations and hope to have the opportunity to welcome you again for a more comfortable and reassuring stay.
Chien Hui Chuang
Two-Bedroom Apartment
Stayed in Jun 2026
Family
18 reviews
10/10
Outstanding
Posted on Jul 5, 2026
The suite has a fully equipped kitchen, and the rooms are very spacious. Each room has heating, making it super comfortable for a winter stay. Even the bathroom floor is heated! The jacuzzi is big and relaxing. This is definitely my go-to place for my next visit to the Lake District.
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Response from Property: Thank you Chien for your great review.
ooliver
One Bedroom Units
Stayed in May 2026
Family
44 reviews
10/10
Outstanding
Posted on Jun 29, 2026
Very nice hotel with friendly staff and nice location, recommend
Response from Property: Thank you for your great review.
Yizhilaozongzi
Executive Studio
Stayed in Apr 2026
Family
46 reviews
9.0/10
Great
Posted on May 19, 2026
The hotel room rates were quite high for the May Day holiday, over 2300. The hotel's location is excellent, right next to the bridge on the main road of the small town, and quite close to the lake. Check-in is at 3 PM and check-out is at 10 AM. The front desk staff, an elderly gentleman, was very enthusiastic in explaining the hotel's facilities and important information. If you're driving, you can park your car directly in front of your room, which is free and very convenient. The room is relatively spacious, and the kitchen appliances are very well-equipped – just remember to clean them after use. The ground-floor rooms have direct access to the lawn for stargazing. The night we stayed, we stepped outside and saw the Southern Cross constellation directly overhead! However, a downside is the poor sound insulation; the traffic noise from the town was very clear, though it got better once we fell asleep.
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6/8
Response from Property: Thank you for your feedback. We have the best possible sound insulation but unfortunately it does not negate all the noise being so close to the road.
Guest User
Executive Studio
Stayed in Jun 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 8, 2026
Good views from the room; very new and clean studio
Response from Property: Dear Guest, thank you for choosing Grand Suites Lake Tekapo and for sharing your positive feedback. We are pleased to know that you enjoyed the beautiful views from your room and found the studio very new and clean. Your recognition of our room environment and overall presentation is greatly appreciated. We sincerely look forward to welcoming you back for another pleasant stay in the future.
Doris12271227
One Bedroom Units
Stayed in Feb 2026
Other
37 reviews
10/10
Outstanding
Posted on Mar 29, 2026
The location is super convenient, just a few minutes' walk to the church. The room is very modern and clean, and the shower pressure is great and comfortable. Just note that the front desk isn't staffed until 2:30 PM, so no need to arrive too early. For check-out in the morning, just leave your key card in the small basket. The service was very friendly, and they even showed me to my room.
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Response from Property: Thank you Doris for your lovely review.
Guest User
Executive Studio
Stayed in Feb 2026
Other
8 reviews
10/10
Outstanding
Posted on May 16, 2026
The price is a bit high, and there are no laundry facilities, but the location is excellent – very close to Lake Tekapo and the Church of the Good Shepherd. We stayed on the second floor. The front desk kindly provided a complimentary bottle of milk. Just note that the front desk has fixed hours and isn't available 24/7 for check-ins.
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Response from Property: Thank you for your review. Being a Motel we are not open 24/7 and we do have a coin operated guest laundry onsite which i failed to bring to your attention. I do apologise for that.
Ivvvvv
Two-Bedroom Apartment
Stayed in Feb 2026
Family
8 reviews
10/10
Outstanding
Posted on Mar 4, 2026
Excellent, very satisfied! The views are great and the apartment is a large single-floor unit (a definite upgrade from the multi-level suites at Pepper Blue across the street). Every room is spacious, and cooking is convenient. We stayed in Tekapo for two days, and this day was noticeably more comfortable than the other. My parents were very happy.
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Response from Property: Thank you for your kind words.
yiyi0126
Executive Studio
Stayed in Nov 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 14, 2026
Highly recommend! This place is really well-designed and beautiful. The room was clean, and it's super close to the Church of the Good Shepherd, just a short walk over the bridge to the town center.
They have a laundry room, and the gentleman at the front desk was so thoughtful; he kindly helped us with change and showed us how to use the machines. Much appreciated!
The Chinese stargazing tour picked us up right where the last picture was taken. The weather wasn't great when we went, but honestly, we saw more stars in the little courtyard behind the hotel than we did at the actual stargazing spot.
We lucked out and got a room when someone checked out. I was initially worried that booking late meant we'd have a bad view, and there was a slight obstruction, but it really didn't bother us at all.
Loved it! I'd definitely choose to stay here again next time.
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6/10
Response from Property: Thank you for your great feedback and we hope you do stay with us in the future.
Guest User
Two-Bedroom Apartment
Stayed in May 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The environment is great, and the facilities are brand new. It's one of the few hotels truly deserving of a five-star rating.
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Response from Property: Thank you so much for your great review and we are happy that you enjoyed your stay with us.
KHTANN
Two-Bedroom Apartment
Stayed in Feb 2026
Couple
7 reviews
10/10
Outstanding
Posted on Mar 27, 2026
Good location and very friendly
6/8
Response from Property: Thank you for your positive feedback.
CodFish
Two-Bedroom Apartment
Stayed in Oct 2025
Family
19 reviews
10/10
Outstanding
Posted on Nov 30, 2025
⭐️⭐️⭐️⭐️⭐️ A Perfect 10 - View, Location, and Style!
We just returned from a fantastic stay and this hotel exceeded all our expectations.
The View: Let's start with the obvious—the view is simply spectacular. Waking up to that scenery was an experience in itself.
The Location: The location is unbeatable. We were right in the heart of everything, with easy walking access to main attractions. It was the perfect home base for exploring Lake Tekapo, yet the hotel itself felt like a peaceful retreat.
The Room: The modern furnishings were a delight. The room was clean, stylish, and felt very fresh. We especially appreciated the comfortable bed, smart TV, and jacuzzi. It’s clear the owners have put a lot of thought into the design and comfort.
We will definitely be staying here again on our next visit. Don't hesitate to book!
Response from Property: Thank you so much for your superp review,it is greatly appreciated.
Guest User
Executive Studio
Stayed in Apr 2026
Couple
5 reviews
9.5/10
Amazing
Posted on May 16, 2026
The room was really comfortable and spacious, overlooking the lake, there is a busy road in front of the lake but it’s didn’t bother us too much, could get noisy when the big trucks passed through.. you don’t hear anything if you shut the balcony door.
Everything was perfect, i couldn’t give 5/5 because the only issue was the shower control lever was missing a screw so it wouldn’t stay on unless I held it in position which was not easy as the water temperature was not stable unless it wash held in that precise position. We couldn’t report it to reception as they closed at 7pm. Apart from that everything else was perfect.
Response from Property: Hi,Thank you for your review and we are truly sorry about the shower handle. We do however have a emergency number on the reception door for these sort of issues.
Guest User
Executive Studio
Stayed in Oct 2025
Couple
7 reviews
10/10
Outstanding
Posted on Nov 15, 2025
Lake view, absolutely divine! I could stay at this Tekapo hotel until I retire.
Pushing open the balcony door felt like stepping right into a blue oil painting.
The lake shimmered and sparkled like it was sprinkled with diamonds, and the snowy mountains in the distance were just visible.
Waking up to sunshine and birdsong in the morning, then lying on the sofa watching the starry sky at night.
This must be the right way to experience New Zealand!.
Wasting time in such beautiful scenery is incredibly therapeutic~
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Response from Property: Thank you for your amazing review.