Lakeway Resort and Spa

The location, view and spa services were great!  However,  the room had an AC that would continually drip into the sink due to a build up of condensation and there were no streaming services.  Overall, the hotel could use updates in the aesthetics and upkeep of the hotel in the rooms and dining area.  Seems a little stuck in time.  We expected more from a resort.

Had a good time Best location Nature River

The hotel is older but it was dirty and not kept up with. They upgraded our room to a suite with a balcony but there was balcony with the room. The sofa bed was also terrible and very flat. I had to call for extra comfortable sheets and pillows for the kids to sleep on a reasonable bed. The hotel grounds were dirty. Many areas need pressure washing. Trash on grounds. Room service was terrible. The food was cold and dry and expensive. They give you are credit for food but not worth it. The pictures are deceiving. The rooms have popcorn ceiling. The carpet was stained along with the curtains. The bed was comfortable. Also the pool was also dirty in the adult pool. The hot tub had missing tiles. Just kept up with. The entire hotel has carpet and dirty. I will not return,

This is a great location for a resort right on the river with great outdoor pools and views and restaurants and bar. There is a children’s pool with a large slide and 3 levels of adult pools with a swim up bar. The hotel could use a little updating and paint. Housekeeping was a little absent.

The staff were amazing friendly, welcoming, and very helpful throughout our stay. The hotel was clean, and we had a great overall experience. The only downside was the pool area. Guests would leave behind food, drinks, and cups, and they would sit there for a long time without being cleaned up. This made the pool area look dirty and uninviting, and the pool itself could have been kept cleaner as well. With better upkeep of the pool area, this hotel would be even better.

The property was clean and well taken care of. Anytime we needed anything. There were no problems with getting those things to us. The food was delicious. The staff was kind.

Overall it was a very pleasant experience The only complaint is that rooms smell of old wet carpet

The staff were excellent and the location is beautiful. However, for a resort the rooms could use a bit of an upgrade and patios some cleaning. Found stains on the sheets and bugs in the room. Pool area was excellent!