Pros:
1) Close to the airport (but there's some airplane noise);
2) The pool and surrounding area are nice (but the water smells strongly of chlorine);
3) Rooms on the ground floor have convenient private access to the pool;
4) There's an ATM on site;
5) 24-hour security and reception;
6) If you ask reception several times, they'll bring you an extra towel or blanket;
Cons:
1) The hotel clearly needs renovation and restoration, especially the furniture and fixtures;
2) Breakfast is very meager and completely lacks European food; there's not even cheese or butter (they use margarine instead), it's like breakfast in a cheap small hotel...
3) The waiters, while trying their best, are very inattentive to the requests and orders of restaurant patrons. They mix up orders, forget to order food preparation, and don't even apologize... pathetic.
4) The Wi-Fi in the room is slow.
5) Only one robe and one set of slippers are provided per double room.
6) The shampoo and shower gel are of extremely poor quality, not up to NOVOTEL standards.
7) The rooms are not soundproofed - airplane noise and the sound of the mosque's loudspeakers will disturb you constantly, even at night.
Conclusion: this hotel is clearly outdated and requires renovation and serious updating, as well as high-quality oversight from the Managing Director and owners. NOVOTEL is an international, high-quality hotel brand, but this hotel, unfortunately, falls short of these high standards. I wish the hotel positive changes as soon as possible!
