Hotels near Gencerler, Antalya

The hotel is in the old town, the room is good and the breakfast is ok. Downstairs is Bar Street, open until 2am, suitable for young people who like to play night. The attention of shallow sleep is a bit noisy. The rhythm of the bar street, noisy at night, quiet in the morning. The younger brother at the front desk is very good, fluent in English, helping to carry luggage and providing useful information. Overall worthy of this price.

We had an unforgettable stay at Los Suite. We were a family of 7 adults and 3 children under 2. We ended getting 2 apartments and we absolutely enjoyed every minute of our stay here, the rooms were so modern, stylish and done to such a high standard. The front was manned 24/7 and the staff were exceptional, nothing was ever trouble and they always went above and beyond to ensure our comfort and satisfaction. We spent most of our time relaxing and lounging by the pool which was perfect for us and was a spot for us to also chat and mingle with other guest enjoying the pool too. This place is ideal for families with their spacious rooms, thoughtful amenities and safe environment. The place was ideally located only 20minutes away from the airport and was easy to get around. In summary, our stay at LOS Suites was nothing short of magical. If your'e seeking a tranquil retreat with impeccable service, stunning accommodation and a family friendly vibe - this is your spot. We wholeheartedly recommend LOS Suites to anyone visiting Antalya.

I booked this hotel room for the 28th of August for myself, my wife and 2 children and it was absolutely disgusting when we arrived. First of all the man on reception tried to charge me again even though I’d paid through ***********, then when we got to the room we were shocked at the poor condition. There were holes in the wall, bare concrete where wallpaper had come off and black mould on the walls. There was exposed wired on the wall lights and the ceiling light had burn marks on it. The bed bases had filthy marks all over which was obviously human bodily fluids and all the curtains were hanging off the poles. Then we get to the bathroom which should be condemned, the cistern lid was far to big and had a constant stream of water pouring out of it all night. The flusher was broken so we couldn’t even flush the toilet. The so called shower was broken off the wall and was absolutely filthy with dirt and toilet water. The room was incredibly dirty, including the bedding and it had an awful smell of urine to the whole hotel. Not to mention we were all bitten numerous times by either fleas or bedbugs. We didn’t sleep all night as the door didn’t have a proper lock, only some metal thing to stop it opening the whole way, not to mention the hotel was located in a horrible location which left us feeling extremely unsafe (we only stayed as we had no other option due to flight cancellation). When we left, the man at reception called a taxi and charged us 400 Turkish lira, we then find out he only gave the taxi driver 200 of it. The same with the food he ordered for us the night before, he lied and said the menu was old so charged us 695 lira for food that should of been half this price, again we had no other option as there’s no shops or restaurants in that area. Even if there was, it would be very unsafe to walk around there at night.

We stayed here for 4 nights in August, which I assumed was crowded due to the busy travel season. Also being in the city centre the hotel seemed to attract a lot of work travellers than tourists. What we liked - Comfortable large rooms - Taxis available on push of a button at the hotel - Very well maintained property and hotel amenities What we did not like as much 1. Food: The breakfasts had a decent spread but was among the mediocre ones we in all our stay at Turkey. It was a pure buffet system with no eggs to order (or at least no one asking you for it). We also ordered room service one day for dinner (not very expensive) and definitely better than breakfast. However, the San Sebastián cheesecake was a pass. 2.Laundry services - the most annoying part of our experience. Our second batch of laundry of wet clothes remained unattended to for 3 days despite several repeated reminders to house keeping and reception. It was almost shameful considering the number of times we had to follow up and still find no help. Overall while it was a comfortable stay and property is located in city centre (away from the old town tourist buzz), I am tempted to knock off more for the laundry experience - however that would be unfair considering the otherwise decent experience we had here.

In a great location, I cannot really call this accommodation a ”hotel” as there is no reception, actually nobody around, for anything needed, a txt in Whatsapp is the main way to contact the owner. I saw pictures of the breakfast in these reviews but there were no breakfast at all. but that was not a problem as the price was very reasonable. Bed extremely uncomfortable, with possibly a hole under it, which makes sink whoever lies down on it. Bathroom had mould, fan extractor not working; shower has no dedicated space, like in the Indian style bathroom , where the whole floor is flooded. I think it's better to spend a bit more with other better real hotels around the area, unless you are a solo traveller

Very poor. Had a very bad experience at the Elegence East Hotel, Antalya. We arrived on 14th July, 2022 around 8pm after a long day of touring and travel. Antalya region is very hot during that time, around 34 degrees and extreme humidity. They gave us a room where the AC was not working, they said wait for it to cool. We left for dinner and came back and the AC in that room was still not working. It was very suffocating to stay in there. We called the receptionist and asked to change the room. They were fully booked so they just decided to hand us over a fan without even coming and checking the room. We went to reception, the manager was so rude to us, he firstly denied to come and even check the room. Here’s what he said - I know my rooms, AC is perfectly fine take the fan and sleep. We said we paid the price for the double room with a working AC. To which he replied DONT TALK ABOUT MONEY YOU PAID, your money is not good here, you don’t own the hotel. Basically the entire hotel has very poorly trained staff, the hotel has a really fake facade : big chandeliers and furniture, but the rooms are not operational when it comes to Cooling or hot water supply. After our complaint, next day one lady at the reception accepted that the ac was not working and shifted us to another room, DO YOU PAY 3000 lira FOR A NIGHT TO SLEEP UNDER A FAN?? The surprising part was, their reception is extremely cold and has great ventilation, when the staff cannot sit without proper cooling how do they expect us to sleep without any air for a night

The hotel made a bad impression. The soap was not working, respectively, hands were not even washed cleanly, drinking water was not in the room. Coming from the airport at night and having no opportunity to buy water, it was strange that now even bottles of water in the room were not found. The hotel was repaired but it looks like there was no repair. Breakfast was very bad

The staff at the hotel are super enthusiastic and are willing to help us buy bus tickets, which saves us the round trip costs. The hotel facilities and environment are very clean. There are many restaurants next to the hotel and it is close to the sea. It is perfect to take a walk after eating.

What an absolutely beautiful hotel and apartment facility. We loved it the moment we walked into the 2 bedroom apartments. The outside pool area is stunning. The hotel is well located and has everything you need within walking distance, like a supermarket for self-catering. I will absolutely recommend this hotel a hundred percent to group travellers. Thank you, Nabeela, for your kindest support and services. Nazneen

This hotel is cost-effective, the service is very good, the room is clean, they are not all rooms at the front desk in the same building, but the other two are adjacent, the front desk has an elevator, the elevator door needs to be opened by itself, after the elevator arrives, it feels very interesting to open it 😂 The other two buildings have no elevator but the rooms are bigger