GGuest UserWe stayed here before our cruise and returned after our cruise. We changed our tickets from January to March because of Covid, which complicated things, but the staff were super helpful in being sure we were taken care of. Perry, in particular, was so helpful in getting things set up before-hand. On our return from the cruise, we arrived well before our 3 pm check-in and our plane left several hours after check-out the next day. Although they were very busy, they were generous in accommodating us during much of that time. Fritz was so friendly and helpful at the front desk through both of our stays. Jacqueline, too. After providing a later then usual checkout, he also welcomed us to stay in the lobby until it was time to go to the airport and kept our luggage as we went to eat a late lunch at the restaurant nearby. They have pick and drop at the airport, which is fantastic. The airport is close. It was only a 5 minute Uber trip to the cruise port. We had some trouble with the TV in our room and Jacqueline came up to help us out, even though they were busy. The breakfasts were hot and tasty. There was a delicious, reasonably priced German place with a nice atmosphere within easy walking distance--about 1/2 a block away. There were several other restaurants, including fast food across the busy street. My father is in a wheel chair and we had no trouble with him getting around the hotel and to the German restaurant. (The restaurants across the street were a longer walk with him because the street was too busy for the wheel chair, so we needed to walk down to the traffic light. Cutting across the street was super quick.) Our accommodations were fine. All in all a very pleasant experience with a friendly, helpful staff.
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