Hotels near Ngoc Silk & Handicraft, Hanoi

Location is good and staff are friendly but the owner just doesn't understand about proper cleanliness. I get it's hard to properly clean all 20 or so rooms you have but you are not doing the bare minimum. I've been here on two seperate occasions and both times I found uneaten food from the previous guests that encourages ants, bugs and mice. Clean the room properly please.

Hôm bữa mấy chị em mình có ghé qua khách sạn nghỉ 3 đêm,nhìn khách sạn tuy hơi nhỏ nhưng được cái nhân viên ở đây rất ngoan. Mình được bạn bell tên Văn Toàn giới thiệu nhà hàng,quán ăn và nhưng địa điểm du lịch xung quanh đấy. Bạn ấy rất nhiệt tình và các bạn khách cũng vậy .Cảm ơn khách sạn Affa đã cho chúng mình một kì nghỉ vui vẻ ! SEE YOU !!

My room didn’t have a bath tub that was requested. the room is very small. Dont have window even they note that room has internal window but it is just a big glass facing the dark wall. The advertising is wrong. there wasn’t enough hot water to full even a quarter of the tub. Worst happened when my laundry came back stained in blue staines. I was promised they will fix it and the fix was an absolute nightmare. They bleached my black ombré top and then tried to cover up bleach stains with black ball point pen. When I went to complain the manager suddenly disappeared and stopped coming to work. It took a lot to find someone in charge. The whole stay was a filthy nightmare. The what meant to be a 4 star hotel is dirty, stained and uncared for.

Excellent hotel with excellent location located at the city center,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff Ngoc Anh ,she makes our trip more interesting with her advices & tips about the city ,supermarket ,shops,restaurants bars are within walking distance. Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again Ngoc Anh for going just that little step extra for the guests!!!

Cheap but a bit uncomfortable. Elbe is from the second floor and the refrigerator didn't work. It seems to be okay if you take a little inconvenience at a low price.

I think it is a family composition of Vietnamese wife, Chinese husband, and two children there. It is a pretty private inn because it is close to the space and the distance that you live in. My wife can't speak English, but she was very kind and answered every question through the translation function and told me what was nearby. My husband was also very humble and polite, and he was very kind. It is definitely the most hospitality motel I have ever stayed at. The room is a stationary air conditioner and two fans, which keeps the temperature just right, not too hot or too cold. It may be difficult to find the location because the gate is closed, but if you press the intercom of the house with ”96”, someone may come out.

KHÁCH SẠN OK

I hate to have to write anything negative about our trip but this experience dampened what was one of the most awesome few days in the most charming and beautiful Hanoi. Honestly, the only thing Central Park Hotel really has going for it is its location, but for the price, I would recommend you spend a little more for your own health. When we arrived there was a power outage in the area and whilst I understand this is out of the hotel’s control, no effort in terms of lighting was done to even light the dark, long entranceway, stairs and reception area. The one staff we met was nice enough but after handing us the keys, interactions were kept to a minimal(possibly because of limited English) but no assistance or alternative options were offered regarding our luggage and walking up the dark spiral stairs to the 6th/top floor. The room was spacious and had good natural light but it only highlighted the peeling wall paper and where I really draw the line - moisture mould (black spots and water marks) all over the ceiling. This also made the room smell of the same. It really is not safe and acceptable to pay whatever amount only to be inhaling all of that mouldy air. While we were ready to walk out from that time, we really only booked this room for a safe place to store our bags for the 10 hours before our midnight flight. We didn’t want to be caught up in complaints and discussions with the one staff running the place, so we ended up maximising a spa afternoon and coming back only to gather our things and check out. Do yourself a favour, either pay a little more for a clean and safe place, or otherwise please check your room doesn’t have this mould before agreeing to your stay. Health first!!

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

Our group of 6 stayed 3 nights at peridot. We had some hiccups which was of no fault by the hotel..( like losing one luggage from our group from our cruise, and tour operator etc). The hotel went above and beyond to help us resolve our problems. Special thanks to Plum, who was so nice and friendly and was so professional and efficient to resolve issues for us. Hotel has plenty of restaurants and street food everywhere and is very near the lake. Beautiful pool and sky bar too.Everyone was very friendly and helpful, from the bellboys to the front desk staff. They even gifted my mom who has a bad knee a herbal compress from the spa. Small details and kind gestures made our stay here so special. 5 stars to the peridot team!