The hotel is very poor, there are pictures and the truth, see pictures for details
1. The trash can is like a pigsty. If the trash cans are not cleaned and are horribly dirty, shouldn't the hotel be closed? The basic hygiene is not up to standard, the boss is so big-hearted, and the skinny is so thick, I am ashamed for him
2. There is no front desk service, I called ten times, never answered, not only there is no elevator, the room and the front desk are not the same building, everything depends on 2 legs
3. Incomplete equipment, no soap, TV slippers, toothpaste, etc. Wait, there is only one bed left
Customer service questions:
Only one bed was used, and the customer service only refunded 50%, thinking it was unfair. What is the basis and how is it calculated?
Business manager question:
Even the sanitation is not up to the standard, the service is basically zero, and a middle-aged man at the front desk loves to answer. Wouldn't this kind of extremely poor hotel be considered offline on Ctrip?
Where is the business manager's regular inspection and supervision of the hotel?
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