If you are looking for a 4-5 star experience, don't expect it here. For context: I am not a picky person about hotels, but this place looked like they could have filmed a horror movie or American Horror story there. I have to switch hotels. I literally checked in and had to check right out it was so gross in the room and so unkept everywhere.
I got there at 8pm and the third party that controls the room service and any thing you need is not the people at the front desk. They can't do anything for you if your room is am less like ours was. We got a full kitchen with King bed and Mountain View room. The hotel was suspect, at least at Tower 1. The building was very old and the unit was as well. Paint was chipping off the walls, cracks in the tile in the kitchen and rest room. The place looked lived in like the person just up and left and didn't even bother cleaning anything. I wiped surfaces down with wet ones and Clorox wipes and it was filthy. I don't mean a little yellow like when you cleaned a surface and needed to go over it one more time, I'm talking brown all over with crumbs and hair. The hotel itself was beat up too. You can always tell from the Lobby and elevator what to expect. The place looks like it was built in the 70s or 80s which would be fine if they maintained it. There were black scratch marks all over the walls, dust on mirrors and glass surfaces, if the room was maintained and well lit, my husband and I would have stayed. I wanted to request a new room, but their office closes at 7pm so they don't answer and can't do anything for you.
DO NOT DO THIS TO YOURSELF. I would give it negative stars if I could.
