Rio Hotel & Casino, a Destination by Hyatt Hotel

I stayed on a newly renovated floor, and while everything met 4-star standards and the stay was comfortable, I definitely won't be coming back. Reason one: it's incredibly inconvenient to go downtown for food, and the hotel's own food street offers poor value for money. Reason two, and the main reason: the deposit is $100 per night, and it wasn't refunded promptly after check-out. It's been three days now, and I still haven't received it back. When I've stayed at other hotels, the deposit was always refunded instantly after check-out. With inconvenient dining and transportation, a $100 deposit, and uncertainty about its return, I'd advise anyone considering staying here to think twice!

Excellent stay! They offer free luggage storage, and it's quite convenient to get there from the airport. The room was spacious and clean. Plus, there's a restaurant and convenience store right downstairs, which is super handy. The front desk staff were also very friendly.

The room has a great view and is very spacious. Excellent value for money.

The hotel is a bit old, but for this price, getting such a spacious room is quite a unique find. I'd definitely stay here again.

The location is a bit out of the way; you'll need a taxi to get anywhere. The room itself was incredibly spacious and reasonably clean, but the facilities are showing their age. There was no water in the room, and a bottle downstairs cost nearly 50 [currency, assuming RMB]. No slippers were provided, and the sheets were very thin. The front desk's efficiency can't compare to what you'd find in [country, assuming China]; it's 'free America,' so don't expect much in terms of service. I'll try another hotel next time, if there is a next time.

I booked a king-sized bed room, but the front desk gave me a twin room, saying there were no king rooms available. This made me quite upset, especially since my colleague, who arrived an hour after me, got a king bed. The room was spacious, but the cleanliness was just okay. The front desk service was very slow; I had to queue for over an hour to check in.